vehicle signal
U.S. public vehicle records

1999 Mercedes Benz M CLASS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

18 owner complaints analyzed

4 distinct recall campaigns

100,050 mi median reported failure mileage

Scope: 1999 model year. Data snapshot: . 14 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 4 of 18 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior738.9%
Electrical and battery issues316.7%
Engine operation211.1%
Braking behavior211.1%
Transmission and shifting15.6%
Fuel system concerns15.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
4
Electrical System
2
Engine And Engine Cooling
2
Seat Belts
2
Steering:Hydraulic Power Assist:Hose, Piping, And Connections
2
Electrical System:Ignition:Module
1
Electronic Stability Control (Esc)
1
Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys
1
Component breakdown data
CategoryCount
Steering4
Electrical System2
Engine And Engine Cooling2
Seat Belts2
Steering:Hydraulic Power Assist:Hose, Piping, And Connections2
Electrical System:Ignition:Module1
Electronic Stability Control (Esc)1
Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys1

Steering: 4; Electrical System: 2; Engine And Engine Cooling: 2; Seat Belts: 2; Steering:Hydraulic Power Assist:Hose, Piping, And Connections: 2; Electrical System:Ignition:Module: 1; Electronic Stability Control (Esc): 1; Engine And Engine Cooling:Engine:Gasoline:Belts And Associated Pulleys: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
2
100,000 to 149,999
7
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9992
50,000 to 74,9992
75,000 to 99,9992
100,000 to 149,9997
150,000 and above1

Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 7; 150,000 and above: 1

100,000 to 149,999 miles has the most reports with usable mileage (7). 4 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
3
2003
3
2004
2
2005
2
2009
4
2010
2
2011
2
Complaints over time data
CategoryCount
20003
20033
20042
20052
20094
20102
20112

2000: 3; 2003: 3; 2004: 2; 2005: 2; 2009: 4; 2010: 2; 2011: 2

Pattern summary

Steering leads the component reports. Steering behavior appears in 7 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10007841 · 2003-02-20 (February 20, 2003)

POWER STEERING HOSE CLAMPS. BASED ON PUBLISHED COMMENTS BY INDIVIDUALS ON VARIOUS INTERNET CHAT GROUPS FOR THIS TRUCK REGARDING HYDRAULIC FLUID LEAKS AND FAILURES OF THE POWER STEERING HOSE, I CHECK MY HOSES AND FOUND THAT THE LOWER HOSE WAS ABOUT TO COME OFF. THE CLAMP, WHICH WAS LOOSE, WAS RETIGHTENED.

Owner-reported narrative. 115,000 miles reported. Look up ODI 10007841 at NHTSA ↗

Owner report 10007936 · 2003-02-21 (February 21, 2003)

FIRST OCCURANCE WAS LEAKAGE 2 MONTHS PRIOR, CLAMP TIGHTENED BY DEALER. 2ND OCCURENCE ON REPORTED DATE, STARTED TO DRIVE OUT OF PARKING LOT, POWER STEERING HOSE BLEW OFF, LOST ALL FLUID AND POWER STEERING ASSIST.

Owner-reported narrative. 46,600 miles reported. Look up ODI 10007936 at NHTSA ↗

Owner report 10045211 · 2003-10-31 (October 31, 2003)

DRIVE SHAFT FAILURE. *LA

Owner-reported narrative. 100,000 miles reported. Look up ODI 10045211 at NHTSA ↗

Owner report 10054490 · 2004-01-20 (January 20, 2004)

CAR CAUGHT ON FIRE WHILE DRIVING IN NORMAL CITY TRAFFIC. SMOKE BEGAN COMING OUT OF THE RIGHT SIDE OF THE HOOD. PULLED OVER IMMEDIATELY AND GOT OUT OF THE VEHICLE NOTICING FLAMES COMING FROM UNDERNEATH THE FRONT OF THE CAR. BY THE TIME THE FIREFIGHTERS PUT OUT THE BLAZE THE FRONT PART OF THE CAR WAS DESTROYED. THE CASE WAS INVESTIGATED BY PALM BEACH COUNTY FIRE RESCUE. THE VEHICLE WAS METICULOUSLY MAINTAINED BY OWNER. HAS BEEN SERVICED REGULARLY FOLLOWING THE SCHEDULE RECOMMENDED BY MANUFACTURER AND USED FUEL, LUBRICANTS ETC. RECOMMENDED BY MER…

Owner-reported narrative. 55,000 miles reported. Look up ODI 10054490 at NHTSA ↗

Owner report 10069784 · 2004-01-15 (January 15, 2004)

I HAVE PROBLEMS WITH MY CHECK ENGINE LIGHT FROM AND FAULTY OXYGEN SENSOR, THE CAR WAS REPAIRED UNDER WARRANTY. THEN I HAD A HOSE DISCONNECT AND LOST POWER STEERING PRIOR TO THE RECALL ON THE HOSE CLOAMP AND I PAID THE TOWING AND REPAIRS MYSELF. NOW I HAVE HAD A MAJOR MECHANICAL PROBLEM AND ON AUGUST 5TH, MY CAR LOST POWER STEERING, AIR CONDITIONING, THE BATTERY LIGHT CAME ON AND THEN MY CAR BEGAN OVERHEATING. APPARENTLY THE CRANKSHAFT BROKE AND IT SHREDDED ONE OF THE MAJOR BELTS, WHICH DAMAGED THE OIL PAN AND WATER PUMP. I IMMEDIATELY PULLED …

Owner-reported narrative. 45,000 miles reported. Look up ODI 10069784 at NHTSA ↗

Owner report 10134187 · 2005-08-25 (August 25, 2005)

I WAS DRIVING ACROSS THE VERRAZANO NARROWS BRIDGE FROM BROOKLYN TO STATEN ISLAND. JUST PAST THE TOLLS, MY HARMONIC BALANCER FAILED, CAUSING THE SERPENTINE BELT TO SIZES AND STOPPING THE ENGINE. CONSEQUENTLY, I LOST STEERING AND BRAKING BECAME VERY HARD. I WAS MORE-OR-LESS POINTING TO AN SHOULDER/EMBANKMENT BETWEEN THE MAIN HIGHWAY AND THE EXIT IMMEDIATELY PAST THE TOLLS. I COASTED TO THAT EMBANKMENT AND USED ITS SLOPE IN PART TO HELP STOP THE VEHICLE. I WAS SUBSEQUENTLY TOWED TO RAY CATENA MERCEDES IN EDISON, NJ. I WAS INFORMED BY THE SERVI…

Owner-reported narrative. 84,000 miles reported. Look up ODI 10134187 at NHTSA ↗

Owner report 10139067 · 2005-10-07 (October 7, 2005)

MY 1999 ML 320'S ENGINE RECENTLY (27 AND 29 SEPT 05) INSTANTANEOUSLY STALLED WITHOUT WARNING WHILE DRIVING-NO CHECK ENGINE LIGHT, JUST DIED IN THE MIDDLE OF THE ROAD!. GOOD WX, NO RAIN, DRY, DAYTIME. IT RESTARTED AFTER 5 MINS. TRAFFIC WENT AROUND ME. ML IS WELL MAINTAINED,VEHICLE HAS 117K MILES. MECHANIC COULD NOT DUPLICATE (NO CODES). FUEL PUMP CHECKED OK. AT MY REQUEST, THE MECH CHANGED OUT THE CRANKSHAFT POSITION SENSOR (CPS) ON 30 SEPT. COST TO REPAIR $251.96. ML320 HAS RUN FINE SO FAR (7OCT). I FEEL THAT THIS SUDDEN ENGINE FAILURE (CP…

Owner-reported narrative. 117,574 miles reported. Look up ODI 10139067 at NHTSA ↗

Owner report 10255736 · 2009-01-20 (January 20, 2009)

TL*THE CONTACT OWNS A 1999 MERCEDES BENZ ML320. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE POWER STEERING FAILED WITHOUT WARNING. IMMEDIATELY, THE DRIVER EXERTED MORE EFFORT TO TURN THE STEERING WHEEL. THERE WAS ALSO EXCESSIVE POWER STEERING FLUID LEAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY DISCOVERED NHTSA CAMPAIGN ID NUMBER 03V121000 (STEERING;HYDRAULIC POWER ASSIST;HOSE, PIPING, AND CONNECTIONS). THE VEHICLE WAS REPAIRED FOR THE RECALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEA…

Owner-reported narrative. 120,000 miles reported. Look up ODI 10255736 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V121000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2003-03-27 (March 27, 2003)

ON CERTAIN PASSENGER VEHICLES, THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION.

Consequence: THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP.

Remedy: DEALERS WILL INSTALL A NEW HOSE CLAMP ON THE POWER STEERING HOSE TO THE POWER STEERING COOLER. DURING CLAMP REPLACEMENT, THE POWER STEERING COOLING HOSE WILL BE INSPECTED AND REPLACED AS NECESSARY. OWNER NOTIFICATION BEGAN JUNE 16, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

NHTSA campaign record ↗
08V465000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2008-09-17 (September 17, 2008)

MERCEDES-BENZ IS RECALLING 125,228 MY 1998-2004 M-CLASS VEHICLES. THE HOSE CLAMP USED TO SECURE THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION.

Consequence: THE LOSS OF POWER STEERING FLUID MAY RESULT IN DIMINISHED POWER STEERING OVER TIME AND ULTIMATELY CAN DAMAGE THE POWER STEERING PUMP. THIS COULD RESULT IN A LOSS OF CONTROL AND A CRASH WITHOUT WARNING.

Remedy: AN EARLIER RECALL REPAIR PERFORMED ON THESE VEHICLES MAY NOT BE SUFFICIENT TO PREVENT A FUTURE LEAKAGE OR FAILURE OF THE POWER STEERING HOSE CONNECTION (PLEASE SEE 03V121). SINCE IT IS NOT POSSIBLE THROUGH INSPECTION TO IDENTIFY SPECIFIC VEHICLES THAT MAY NOT HAVE BEEN PROPERLY REPAIRED, ALL VEHICLES REPAIRED PRIOR TO NOVEMBER 15, 2003, WILL BE REPAIRED AGAIN. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

NHTSA campaign record ↗
11V208000 · Vehicle Speed Control:Cruise Control

Reported: 2011-03-31 (March 31, 2011)

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 1999-2002 M-CLASS AND MODEL YEAR 2000-2003 M-CLASS AMG VEHICLES. THE CRUISE CONTROL SYSTEM IN THE AFFECTED VEHICLES ALLOWS THE DRIVER TO DISENGAGE THE SYSTEM IN A NUMBER OF WAYS, INCLUDING TAPPING THE BRAKE PEDAL, USING THE CRUISE CONTROL STALK, OR BRAKING THE VEHICLE ENOUGH TO REACH A CERTAIN RATE OF DECELERATION. MERCEDES-BENZ HAS DETERMINED THAT UNDER CERTAIN CIRCUMSTANCES USE OF THE BRAKE PEDAL MAY NOT AUTOMATICALLY DISENGAGE CRUISE CONTROL AS EXPECTED BY THE DRIVER, ALTHOUGH THE OTHER MEANS OF DEACTIVATING CRUISE CONTROL REMAIN FULLY OPERATIVE. SPECIFICALLY, WHERE THE DRIVER PUMPS THE BRAKES RATHER THAN APPLYING CONSISTENT PEDAL FORCE, THE LEVEL OF FORCE REQUIRED MAY BE UNUSUALLY HIGH.

Consequence: DIFFICULTY OR DELAY IN DISENGAGING CRUISE CONTROL CAN INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING OCTOBER 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

NHTSA campaign record ↗
99V328000 · Seat Belts:Front:Anchorage

Reported: 1999-11-22 (November 22, 1999)

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE LATCHING MECHANISM ON THE SEAT BELT ASSEMBLY WAS NOT ASSEMBLED CORRECTLY. IF THE PLASTIC COVER IS LOOSE DURING THE ENGAGEMENT OF THE BUCKLE TONGUE TO THE LATCH MECHANISM, THE BUCKLE COULD UNLATCH.

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL INSPECT THE SEAT BELT BUCKLES. IF EITHER THE DRIVER OR FRONT PASSENGER SEAT BELT BUCKLE IS FOUND TO BE DEFECTIVE, IT WILL BE REPLACED.

NHTSA campaign record ↗