2020 Mercedes-Benz GLS450: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
1,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 1 |
Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
2020: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11299513 · 2020-01-15 (January 15, 2020)
TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLS450. THE CONTACT STATED SHE NOTICED A FUEL ODOR COMING FROM THE VEHICLE WHEN THE WINDOWS WERE OPEN. THE CONTACT SOUGHT MEDICAL ATTENTION DUE TO BREATHING PROBLEMS. THE VEHICLE WAS TAKEN TO LOCAL DEALER ED HICKS IMPORTS LOCATED AT 3102 S PADRE ISLAND DR, CORPUS CHRISTI, TX 78415 [phone removed], WHERE IT WAS DIAGNOSED THE FIRST TIME WITH A MELTING STICKER ON THE CADILLAC AND IT NEEDING TO BE REMOVED. THE VEHICLE WAS REPAIRED BUT CONTINUE TO EXPERIENCE THE FAILURE. THE CONTACT STATED ON 12/21/2019, WHI…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11299513 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V709000 · Structure:Body:Door:Hinge And Attachments
Reported: 2019-10-04 (October 4, 2019)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
Consequence: The detached trim can become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
NHTSA campaign record ↗20V089000 · Electrical System: Instrument Cluster/Panel
Reported: 2020-02-14 (February 14, 2020)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
NHTSA campaign record ↗