2022 Mercedes-Benz GLS 450 4MATIC: complaints, problems and recalls

The contact owns a 2022 Mercedes-Benz GLS450. The contact stated that while his wife was driving approximately 35 MPH, the vehicle lost motive power and stalled. Additionally, the power steering was inoperable. There were several unknown warning lights illuminated; in addition to the check engine warning light being illuminated. The driver was able to pull over safely stop after coasting the vehicle. The vehicle was restarted; however, the check engine warning light remained illuminated. The vehicle was driven to the dealer. The dealer diagnose…

Owner-reported narrative. 200 miles reported. Look up ODI 11481726 at NHTSA ↗

I had been driving the car for about ten minutes when the 48v battery malfunction light came on. Within seconds, another warning appeared that said coolant was too hot, and the acceleration stopped accelerating and then went to a complete stop in the middle of the road. I didn't have time to pull over. It was dark and we were completely stalled. I turned the car off, put my hazards on, and waited a minute. When I restarted the car, it worked fine and I was able to make it home. If this had happened on the interstate, I would not have had time t…

Owner-reported narrative. Look up ODI 11507694 at NHTSA ↗

Car went into limp mode which causes loss of acceleration on major highway. This same issue of going into limp mode happened August of 2022 when the vehicle has less than 1000 miles. The car has 5750 miles and the temperature gauge showed yellow. Then the the yellow engine light came on and then the car went into limp mode where the engine loses power.

Owner-reported narrative. Look up ODI 11508960 at NHTSA ↗

I heard a very loud boom. It scared me. The sunroof exploded. I did not see anything in the road or any object flying toward me. Then I heard cracking and the sunroof started falling in above me. Thankfully, the fabric cover kept the glass from falling on me. Otherwise, the glass would have fallen on me. I could see pieces of glass. I pulled over and looked at the glass. I started towards my home and the shattered glass started flying off behind me and towards the car behind me. I did not want it to cause issues for them so I slowed down t…

Owner-reported narrative. Look up ODI 11523752 at NHTSA ↗

The car radar system apparently had a glitch and locked up the wheels while I was driving 25 mph. Yes, it is available for inspection. We are afraid to drive the car, it is just sitting. The car locked up so suddenly it made the rear wheel come off and rear of car fell to the ground. I was bruised by the seatbelt from the sudden stop. The dealer acted like they were unable to inspect it, I had the car towed there since it is under warranty. They said it had been in an accident. It had not been in an accident. I had to have policemen direct tra…

Owner-reported narrative. Look up ODI 11564507 at NHTSA ↗

While driving it goes to neutral by it self

Owner-reported narrative. Look up ODI 11589530 at NHTSA ↗

As I approached a red light and removed my foot from the gas pedal to brake, my dashboard displayed several alarming messages: “Active Brake Assist Functions Limited See Owner's Manual,” “Active Blind Spot Assist Inoperative,” “To Deselect P or N Depress Brake and Start Engine,” and “Traction Control Inoperative See Owner's Manual.” Subsequently, all dashboard lights illuminated, the engine turned off, and the car shifted into neutral from drive, preventing me from restarting it. Despite turning on my hazard lights, I was stuck in the middle la…

Owner-reported narrative. Look up ODI 11592527 at NHTSA ↗

While backing out of steep driveway, the car computer screen blinked saying "updating" then screen went blank, lost power, I could not brake. We have a row of trees at the back of our driveway that stopped the car ( with damage) or else we would have rolled into our neighbors basement all. Tree limbs poked a hole in bumper, cracked left tail light, and damaged the back hatch. Mercedes is saying User fault. I have been driving for 45 years without a ticket, wreck or causing an accident, and I am not a liar. If this blanking of the computer scree…

Owner-reported narrative. Look up ODI 11609145 at NHTSA ↗

Reported: 2022-04-08 (April 8, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

Consequence: An overheated electrical cable can increase the risk of a fire.

Remedy: Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

Reported: 2022-05-20 (May 20, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Reported: 2022-09-12 (September 12, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Consequence: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

Reported: 2022-09-30 (September 30, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.

Consequence: A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.

Reported: 2022-12-16 (December 16, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.

Consequence: A loss of steering control can increase the risk of a crash.

Remedy: Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.

Reported: 2023-03-17 (March 17, 2023)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

Consequence: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.

Reported: 2023-06-26 (June 26, 2023)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Reported: 2023-12-21 (December 21, 2023)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Reported: 2024-02-16 (February 16, 2024)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Reported: 2024-03-15 (March 15, 2024)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Consequence: An overheated ground connection can increase the risk of a fire.

Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.