2024 Mercedes-Benz GLE 400 E: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
0 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 5 of 12 complaints (41.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 16.7% |
| Engine operation | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 5 |
| Unknown Or Other | 5 |
| Electrical System | 2 |
| Engine | 2 |
| Power Train | 2 |
| Structure:Body | 2 |
| Vehicle Speed Control | 2 |
| Back Over Prevention: Rearview System Braking | 1 |
Service Brakes: 5; Unknown Or Other: 5; Electrical System: 2; Engine: 2; Power Train: 2; Structure:Body: 2; Vehicle Speed Control: 2; Back Over Prevention: Rearview System Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 6 |
| 2025 | 4 |
| 2026 | 2 |
2024: 6; 2025: 4; 2026: 2
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11569613 · 2024-02-02 (February 2, 2024)
I received the attached Notice of Safety recall on 2/2/24 regarding an increase risk of crash due to a software error in the ESP unit. The letter also states that there is no remedy available yet. When I reached out to dealership who leased me the car they assured me that my car was safe to drive although no further explanation was given as to why they felt it was safe. And , I was further informed that they were prohibited from selling any vehicles in their inventory that were subject to the same recall as my vehicle.
Owner-reported narrative. Look up ODI 11569613 at NHTSA ↗
Owner report 11569653 · 2024-02-03 (February 3, 2024)
Break’s doesn’t work good on this car
Owner-reported narrative. Look up ODI 11569653 at NHTSA ↗
Owner report 11576339 · 2024-03-09 (March 9, 2024)
Almost hit a car at front of me because the suv brakes doest not work properly
Owner-reported narrative. Look up ODI 11576339 at NHTSA ↗
Owner report 11584160 · 2024-04-19 (April 19, 2024)
While coming off the highway on an exit ramp, several car warnings/lights appeared and the car abruptly decelerated such that I could not drive more than ~30 miles/hour. The warning message said "performance extremely limited" and two warning lights (an engine and a turtle) came on. This problem has occurred on three separate occasions and after each incident, I took the car into the dealer for repair, each time with repair efforts seemingly made. During the third time in the shop, the dealer completely replaced the power electronics unit an…
Owner-reported narrative. Look up ODI 11584160 at NHTSA ↗
Owner report 11629347 · 2024-12-06 (December 6, 2024)
On [XXX] I was backing out of our driveway on a clear day. Normally the 2024 Mercedes Benz GLE 450e would beep when I get near an object in the back. This time, for some reason, there was no beeping or other audible or visual alert at all. As I was backing up, I was looking in the rear view while turning slightly. The rear of the GLE struck a mailbox that was installed in a large, half-wine barrel base. Bothe the wine barrel and the mailbox were hit with the rear of the GLE. In the past the reverse sensors have worked sometimes fine and some…
Owner-reported narrative. Look up ODI 11629347 at NHTSA ↗
Owner report 11629741 · 2024-12-09 (December 9, 2024)
Cracked glass roof panel between windshield and sunroof. Wind blow sound a little louder for several days and it cracked today when I drive on highway. It maybe dangerous if the entire panel fly away and hit cars behind.
Owner-reported narrative. Look up ODI 11629741 at NHTSA ↗
Owner report 11638221 · 2025-01-24 (January 24, 2025)
Message appears on dashboard stating “performance extremely limited” vehicle loses power and doesn’t allow you to accelerate properly. For example I stopped at a stop sign then turned onto 55mph road, message appeared. And vehicle wouldn’t accelerate above 35mph. Had to put hazards on to avoid other cars running into me from behind. The vehicle is currently in the Mercedes service department for the fourth time in two months because of this issue. They have had it for 19 days this visit and a total of 35 days for all 4 service visits. I wa…
Owner-reported narrative. Look up ODI 11638221 at NHTSA ↗
Owner report 11639487 · 2025-01-29 (January 29, 2025)
"While driving on the highway, my new Mercedes GLE450e, it suddenly stalled, and a 'turtle' symbol appeared on the dashboard. This indicated that the vehicle had entered 'limp mode.' At that point, I lost acceleration and had minimal power, making it difficult to maneuver safely. The dealership claims they have fixed the issue, but I am reporting this as a safety concern in case it affects other vehicles."
Owner-reported narrative. Look up ODI 11639487 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.