2015 Mercedes-Benz GLA 250: complaints, problems and recalls

THERE WAS NO INCIDENT WITH THE CAR. I PURCHASED THE CAR NEW AND WHEN DRIVING IT I DETECTED A POTENTIAL SAFETY HAZARD WITH THE POSITIONS OF THE BRAKE AND GAS PEDALS AND THEIR RELATIONSHIP ARE TOO CLOSE TO EACH OTHER. FOR EXAMPLE IF YOUR ARE WEARING MEN'S TENNIS SHOES THEIR IS A HAZARD OF TOUCHING BOTH THE BRAKE AND GAS WHEN YOU WANT TO APPLY THE BRAKE YOU ALSO APPLY THE GAS. SIMPLY BECAUSE THE SHOES ARE TOO WIDE. THE DIMENSIONS ARE: THE BRAKE PEDAL IS 5" X 3" AND THE GAS PEDAL IS 2" WIDE AND 6" LONG. THE SEPARATION BETWEEN THE TWO PEDALS I…

Owner-reported narrative. Look up ODI 10653964 at NHTSA ↗

TL* THE CONTACT LEASED A 2015 MERCEDES BENZ GLA250. WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL SHOOK AND THE POWER STEERING FAILED. THE CONTACT STATED THAT AN ABNORMAL BANGING NOISE EMITTED FROM THE STEERING WHEEL IN MID-TURN CAUSING THE CONTACT TO GO OVER THE CURB. FOLLOWING THE FAILURE, THE TIRE LIGHT ILLUMINATED. THE FRONT PASSENGER TIRE FRACTURED AND ROLLED UNDERNEATH THE VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FAILURE W…

Owner-reported narrative. 420 miles reported. Look up ODI 10702684 at NHTSA ↗

I HAVE LEASED GLA 250 MERCEDES BENZ WHILE I WAS DRIVING ON THE FREEWAY, I FELT THE GAS PEDAL STOP WORKING AND THE CAR STOPPED ACCELERATING WITH SIGN OF "COLLISION PREVENTION ASSIST PLUS" ON THE CARPOOL LANE. I DO NOT UNDERSTAND WHY THIS IS HAPPENING EVEN THOUGH THERE WAS NO CAR IN FRONT OF ME. I HAVE BEEN A MERCEDES BENZ CUSTOMER PAST 5 YEARS AND I NEVER HAD THIS ACCIDENT. I MIGHT HAVE AN ACCIDENT IF A CAR BEHIND ME DID NOT STOP ITS CAR. THIS IS A DEFINITELY MECHANICAL PROBLEM AND I WANT MERCEDES BENZ TO TAKE A RESPONSIBILITY AND SOLVE THI…

Owner-reported narrative. 2,400 miles reported. Look up ODI 10711863 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLA250. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CARBON MONOXIDE DETECTORS ACTIVATED NOTIFYING THE CONTACT THAT THERE WAS CARBON MONOXIDE PRESENT IN THE VEHICLE. THE CONTACT BECAME ILL AND HAD TROUBLE BREATHING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,400.

Owner-reported narrative. 9,400 miles reported. Look up ODI 10746776 at NHTSA ↗

THE DOOR HANDLES BECOME IN STUCK POSITION AND DOES NOT CLOSE FULLY AND DOES NOT LATCH TO A LOCKED POSITION. ALSO AFTER REMOVING THE DRIVER SIDE CALIFORNIA PROPOSITION 65 STICKER INTERACTS WITH THE WINDOW CLOSING MECHANISM.

Owner-reported narrative. 68 miles reported. Look up ODI 10780803 at NHTSA ↗

THE BRAKE PEDAL AND THE GAS PEDAL ARE TOO CLOSE TOGETHER. I AM CONSTANTLY FEELING THE SLIGHT TOUCH OF THE BRAKE PEDAL WHEN STEPPING ON THE GAS. I HAVE HAD MULTIPLE CARS AND SUV'S IN THE PAST AND I CANNOT EVERY RECALL TOUCHING THE BRAKE WHEN GASSING. I AM VERY CONSCIOUS OF THE PROXIMITY OF THE 2 PEDALS AND TRY TO NOT TOUCH THE BRAKE. IT STILL HAPPENS FROM TIME TO TIME.

Owner-reported narrative. 1,450 miles reported. Look up ODI 10787316 at NHTSA ↗

I PURCHASED A NEW GLA250 IN AUGUST 2015. A FEW DAYS AFTER THE PURCHASE I NOTICED THAT THE CAR HAD A SERIOUS DESIGN FLAW RESULTING IN A SAFETY ISSUE. DEPENDING ON THE POSITION OF THE DRIVER'S SEAT THE LEFT SIDE REAR VIEW MIRROR CANNOT BE ADJUSTED TO ELIMINATE THE LARGE BLIND SPOT. TALLER DRIVERS WHO REQUIRE THAT THE SEAT BE POSITIONED FURTHER BACK CANNOT ADJUST THE LEFT SIDE REAR VIEW MIRROR TO ELIMINATE THE BLIND SPOT. I HAVE CONTACTED MBUSA AND THEY WILL NOT ADMIT THAT THERE IS A DESIGN FLAW OR SAFETY ISSUE. THE MBUSA REPRESENTATIVE WOULD…

Owner-reported narrative. 25 miles reported. Look up ODI 10788937 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLA250. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED; HOWEVER, THE CHECK ENGINE WARING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD NOT GO INTO REVERSE. WHILE THE VEHICLE WAS IN PARK, IT JERKED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 10811450 at NHTSA ↗

Reported: 2015-10-16 (October 16, 2015)

Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause engine damage.

Consequence: Engine damage may result in a stall, increasing the risk of a crash.

Remedy: Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100006.

Reported: 2017-10-06 (October 6, 2017)

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Reported: 2019-11-01 (November 1, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Reported: 2021-03-19 (March 19, 2021)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Reported: 2023-12-15 (December 15, 2023)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.