2015 Mercedes-Benz GLA 250 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
94 owner complaints analyzed
5 distinct recall campaigns
37,500 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 44 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 27 of 94 complaints (28.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 10 | 10.6% |
| Engine operation | 7 | 7.4% |
| Braking behavior | 7 | 7.4% |
| Electrical and battery issues | 6 | 6.4% |
| Steering behavior | 3 | 3.2% |
| Fuel system concerns | 3 | 3.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 27 |
| Unknown Or Other | 16 |
| Power Train | 14 |
| Fuel/Propulsion System | 12 |
| Air Bags | 11 |
| Electrical System | 11 |
| Structure:Body | 9 |
| Service Brakes | 4 |
Engine: 27; Unknown Or Other: 16; Power Train: 14; Fuel/Propulsion System: 12; Air Bags: 11; Electrical System: 11; Structure:Body: 9; Service Brakes: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 17 |
| 25,000 to 49,999 | 10 |
| 50,000 to 74,999 | 7 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 2 |
Under 25,000: 17; 25,000 to 49,999: 10; 50,000 to 74,999: 7; 75,000 to 99,999: 4; 100,000 to 149,999: 4; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (17). 50 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 7 |
| 2016 | 5 |
| 2017 | 5 |
| 2018 | 8 |
| 2019 | 8 |
| 2020 | 3 |
| 2021 | 2 |
| 2022 | 10 |
| 2023 | 14 |
| 2024 | 18 |
| 2025 | 10 |
| 2026 | 3 |
2014: 1; 2015: 7; 2016: 5; 2017: 5; 2018: 8; 2019: 8; 2020: 3; 2021: 2; 2022: 10; 2023: 14; 2024: 18; 2025: 10; 2026: 3
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 10 complaint narratives. Engine operation appears in 7 complaint narratives. Braking behavior appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10860609 · 2016-04-20 (April 20, 2016)
TRANSMISSION VIOLENTLY ENGAGE IN REVERSE: SO FAR I HAVE ONLY EXPERIENCED THIS (TWICE) DURING COLD-STARTS. STARTED THE ENGINE, SHIFT CAR IN TO REVERSE GEAR, DISENGAGE PARKING BREAK. IN NORMAL SITUATION, THE CAR WOULD REVERSE SLOWLY WITHOUT APPLYING THROTTLE. IN THE TWO TIMES I EXPERINCED THE PROBLEM, THE CAR WOULD STILL BE IDLE, EVEN AFTER GENTLY APPLYING THROTTLE. AFTER ABOUT 5 SECONDS OR SO, THE CAR WOULD VIOLENTLY JERK AND THE TRANSMISSION FINALLY ENGAGED IN REVERSE. THE LOCAL MB SERVICE CENTER WAS NOT ABLE TO DIAGNOSE THE ISSUE. SOME GLA …
Owner-reported narrative. 7,400 miles reported. Look up ODI 10860609 at NHTSA ↗
Owner report 10874019 · 2016-06-13 (June 13, 2016)
I HAD TWO MVA ACCIDENTS (FEBRUARY 1 AND MARCH 16, 2016) IN THIS VEHICLE WITHIN~ 3 MONTHS OF OWNERSHIP. THE ACCIDENTS OCCURRED WHEN I SLOWED DOWN THIS VEHICLE UNDER 10-15MPH. UPON PURCHASE, I NOTICED UNLIKE OTHER CARS I HAVE OWNED, AT A STOP THIS MBGLA 250 VEHICLE ENGINE WOULD CUT OFF COMPLETELY AND START BACK WHEN THE GAS PEDAL WAS PRESSED. I WAS TOLD BY THE DEALERSHIP THIS WAS NORMAL. HOWEVER, I NOTICED WHEN I RECEIVED THE CAR BACK FROM PARK PLACE BODYWERKS IN MARCH, 2016, (AFTER ~ 5 WEEK REPAIR PERIOD FROM THE FIRST ACCIDENT THAT OCCURRED …
Owner-reported narrative. 8,000 miles reported. Look up ODI 10874019 at NHTSA ↗
Owner report 10811450 · 2015-12-21 (December 21, 2015)
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLA250. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED; HOWEVER, THE CHECK ENGINE WARING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD NOT GO INTO REVERSE. WHILE THE VEHICLE WAS IN PARK, IT JERKED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Owner-reported narrative. Look up ODI 10811450 at NHTSA ↗
Owner report 11500367 · 2023-01-05 (January 5, 2023)
The contact owns a 2015 Mercedes-Benz GLA250. The contact stated while driving at approximately 25 MPH, the vehicle lost motive power and stalled in the middle of the roadway. The contact stated there was an unknown message in RED displayed on the instrument panel. The contact stated that the vehicle restarted after several attempts and operated normally. The contact stated that the failure became more frequent. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not …
Owner-reported narrative. 55,000 miles reported. Look up ODI 11500367 at NHTSA ↗
Owner report 10653964 · 2014-11-10 (November 10, 2014)
THERE WAS NO INCIDENT WITH THE CAR. I PURCHASED THE CAR NEW AND WHEN DRIVING IT I DETECTED A POTENTIAL SAFETY HAZARD WITH THE POSITIONS OF THE BRAKE AND GAS PEDALS AND THEIR RELATIONSHIP ARE TOO CLOSE TO EACH OTHER. FOR EXAMPLE IF YOUR ARE WEARING MEN'S TENNIS SHOES THEIR IS A HAZARD OF TOUCHING BOTH THE BRAKE AND GAS WHEN YOU WANT TO APPLY THE BRAKE YOU ALSO APPLY THE GAS. SIMPLY BECAUSE THE SHOES ARE TOO WIDE. THE DIMENSIONS ARE: THE BRAKE PEDAL IS 5" X 3" AND THE GAS PEDAL IS 2" WIDE AND 6" LONG. THE SEPARATION BETWEEN THE TWO PEDALS I…
Owner-reported narrative. Look up ODI 10653964 at NHTSA ↗
Owner report 10787316 · 2015-10-30 (October 30, 2015)
THE BRAKE PEDAL AND THE GAS PEDAL ARE TOO CLOSE TOGETHER. I AM CONSTANTLY FEELING THE SLIGHT TOUCH OF THE BRAKE PEDAL WHEN STEPPING ON THE GAS. I HAVE HAD MULTIPLE CARS AND SUV'S IN THE PAST AND I CANNOT EVERY RECALL TOUCHING THE BRAKE WHEN GASSING. I AM VERY CONSCIOUS OF THE PROXIMITY OF THE 2 PEDALS AND TRY TO NOT TOUCH THE BRAKE. IT STILL HAPPENS FROM TIME TO TIME.
Owner-reported narrative. 1,450 miles reported. Look up ODI 10787316 at NHTSA ↗
Owner report 10870565 · 2016-05-24 (May 24, 2016)
VEHICLE ON SIDE STREET NEAR HOME...SUDDENLY CHUGS, AND SLOWS TO A CRAWL WILL NOT ACCELERATE...ALL LIGHTS COME ON DASHBOARD..ALSO ENGINE LIGHT... TOWED TO DEALERSHIP IN DAYTONA BEACH, FL...AFTER 3 WKS SERVICE DEPT CALLED TO SAY IT WAS FIXED... WIRING HARNESS AND A ME CONTROL UNIT REPLACED. 3 WKS LATER ON 5/10/16 SAME INCIDENT HAPPENED...LUCKILY IT WAS ON SIDE STREET SO WAS NO ACCIDENT OR DAMAGE....THIS APPEARS TO BE A RECURRING PROBLEM W/MERCEDES BENZ VEHICLES.... SERVICE DEPT CLAIMS FOUND FIX ONLINE..? RESET SOME KIND OF "PINS".....THIS CAR I…
Owner-reported narrative. 9,000 miles reported. Look up ODI 10870565 at NHTSA ↗
Owner report 11078579 · 2018-03-11 (March 11, 2018)
VEHICLE DRIVEN TO MERCEDES BENZ (MB) DEALER FOR PERFORMANCE PROBLEM. MB DIAGNOSIS PROBLEM AS ENGINE WATER DAMAGE. VEHICLE WAS NEVER SUBMERGED, NOR EXPOSED TO LARGE PUDDLE OF WATER. MB REPORTED ENGINE REPLACEMENT REQUIRED AS A RESULT OF WATER DAMAGE. NO ELECTRICAL OR WATER DAMAGE TO BODY REPORTED. MB TOOK NO RESPONSIBILITY FOR ENGINE REPLACEMENT ALTHOUGH THIS MODEL VEHICLE REPORTED HISTORY OF FIRE RISK IF ATTEMPTS TO RESTART AFTER DRIVING THROUGH WATER. VEHICLE MILEAGE APPROXIMATELY 25K. I HAVE PURCHASED FIVE MB SINCE 2002 WITH NO ISSUE…
Owner-reported narrative. 25,419 miles reported. Look up ODI 11078579 at NHTSA ↗
Owner report 10702684 · 2015-03-30 (March 30, 2015)
TL* THE CONTACT LEASED A 2015 MERCEDES BENZ GLA250. WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL SHOOK AND THE POWER STEERING FAILED. THE CONTACT STATED THAT AN ABNORMAL BANGING NOISE EMITTED FROM THE STEERING WHEEL IN MID-TURN CAUSING THE CONTACT TO GO OVER THE CURB. FOLLOWING THE FAILURE, THE TIRE LIGHT ILLUMINATED. THE FRONT PASSENGER TIRE FRACTURED AND ROLLED UNDERNEATH THE VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FAILURE W…
Owner-reported narrative. 420 miles reported. Look up ODI 10702684 at NHTSA ↗
Owner report 11187329 · 2019-03-17 (March 17, 2019)
I WAS DRIVING MY 2015 MB GLA250 4MATIC [XXX] AND SUDDENLY 5 WARNING ALERTS POPPED ON THE DISPLAY AND THE RESPECTIVE SIGNALS TURNED ON THE DASHBOARD. THE 5 WARNINGS WERE: 4MATIC CURRENTLY UNAVAILABLE, INOPERATIVE ABS, PARKING BREAK, COLLISION PREVENTION ASSIST PLUS INOPERATIVE AND CHECK ENGINE. IN ADDITION, THE STEERING WHEEL BECAME HEAVY AT THE SAME TIME. I TURNED OFF THE CAR AND TURNED IT ON AGAIN AND AT THAT TIME ONLY THE CHECK ENGINE SIGNAL WAS ON. AS SOON AS I ACCELERATED THE CAR AND THE CAR CHANGED TO 2ND, ALL THE ORIGINAL LIGHTS AND WARNI…
Owner-reported narrative. 18,000 miles reported. Look up ODI 11187329 at NHTSA ↗
Owner report 11515499 · 2023-04-05 (April 5, 2023)
The factory fuel rubber inlet hose going to the high pressure fuel pump leaks in cold weather conditions. Multiple dealerships and online forums are aware of this fuel leak but a recall has not been issued to have the hose and clamp replaced.
Owner-reported narrative. Look up ODI 11515499 at NHTSA ↗
Owner report 11543620 · 2023-09-09 (September 9, 2023)
On September 7th, 2023 while I was on the fastest lane driving to work in the morning on I 10 fwy, the car shut down without any prior warning. Couldn't even put it in neutral. Called 911 and a cop called the towing service to take the car out of the fwy. Mercedes Benz Ontario dealer diagnostics says it's due to a fuel pump failure. I see a same issue recall, but not for my model. Mercedes should check if my model sold also has a similar fuel pump failure issue. It's very dangerous to stop without any warning.
Owner-reported narrative. Look up ODI 11543620 at NHTSA ↗