2013 Mercedes-Benz GL450: complaints, problems and recalls

THIS IS TO REPORT AN EVENT HAPPENED MORE THAN ONCE BEFORE. THE CAR ENGINE SYO SUDDENTLY WHILE TRAVELING ON HIGHWAY AT SPEED AND MUST HAVE THE CAR PULL OVER TO THE SIDE OF HIGHWAY TO RESTART AGAIN!!! *TR

Owner-reported narrative. 4,600 miles reported. Look up ODI 10520043 at NHTSA ↗

THIS VEHICLE WAS PURCHASED NEW- THE HEADRESTS IN THE SECOND ROW ARE NOT ADJUSTABLE. THEY ONLY HAVE TWO POSITIONS: FULLY UP OR FULLY DOWN. IN EITHER OF THESE POSITIONS, MY 11 YEAR OLD CHILD'S HEAD IS IN A CLEARLY UNSAFE POSITION. IN THE DOWN POSITION, HIS BACK IS PUSHED FORWARD AND HIS NECK PUSHED DOWN ON THE SEATBELT. IN THE UP POSITION, THE BOTTOM OF THE HEADREST HITS THE VERY TOP OF THE BACK OF HIS HEAD AND, AGAIN, PUSHES HIS HEAD FORWARD AT A SEVER ANGLE. I HAVE TRIED TO RESOLVE THIS WITH THE DEALER AND MERCEDES BENZ USA BUT THEY HAVE…

Owner-reported narrative. 220 miles reported. Look up ODI 10525434 at NHTSA ↗

THE 2ND ROW HEADRESTS DO NOT FULLY EXTEND/RETRACT UPWARD AND ALSO CANNOT BE REMOVED! WE ARE BEING TOLD BY MBUSA THAT THIS IS BECAUSE OF THE "EASY ENTRY 2ND ROW OPTION" AND THAT THOSE HEADRESTS HAVE LIMITED CAPABILITIES AS FAR AS RAISING/LOWERING/REMOVING. AS A RESULT CHILDREN SITTING IN THE 2ND ROW HAVE THEIR HEADS PUSHED FORWARD (BECAUSE OF THE HEADRESTS) WHICH IS CAUSING MAJOR NECK DISCOMFORT AND IS A REAL HAZARD FOR CHILDREN. THIS ALSO CANNOT BE CURED BY RAISING THE HEADREST BECAUSE CHILDREN OF A CERTAIN SIZE, PROBABLY AGES 10-16, AREN'T SHO…

Owner-reported narrative. 180 miles reported. Look up ODI 10525534 at NHTSA ↗

MY CHILD, WHO IS 11, CAN NOT SIT IN THE REAR SEATS OF THIS TRUCK WITHOUT THE SHOULDER HARNESS SLIDING ACROSS HIS NECK, A TERRIBLE SITUATION SHOULD AN ACCIDENT OCCUR. HIS HEAD IS FORCED DOWNWARD BY THE HEAD REST IN EITHER THE UP OR DOWN POSITION. GIVEN THE POSITION OF THE HEAD REST, EVEN A BOOSTER SEAT IS INEFFECTIVE. THE VEHICLE IS EQUIPPED WITH "POWER EASY ENTRY" OPTION WHICH MAKES REMOVING THE HEADRESTS IMPOSSIBLE (VEHICLES WITHOUT THIS OPTION HAVE REMOVABLE HEAD RESTS). THE DEALER, AFTER SEEING MY CHILD IN THE SEAT, ALSO AGREED THAT THER…

Owner-reported narrative. 10 miles reported. Look up ODI 10525802 at NHTSA ↗

BRAKES ROTORS WARPED THIS WAS THE FIRST TIME HAPPENED AGAIN ON JUNE 5 2013 AT 5269 MILES REPLACED AGAIN NOT TOWING ANYTHING. *TR

Owner-reported narrative. 2,000 miles reported. Look up ODI 10532134 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GL450. THE CONTACT STATED THAT THE SECOND ROAD SEAT HEAD RESTS WOULD NOT ALLOW HIS CHILD TO BE SECURED PROPERLY IN A BOOSTER SEAT. THE CONTACT MENTIONED THAT THE HEAD RESTS WOULD CAUSE THE CHILD TO BE PUSHED TOWARD THE SIDE. THE CONTACT WAS CONCERNED THAT THE SEAT BELTS WOULD NOT SECURE THE CHILD IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO STATED THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRE…

Owner-reported narrative. 2,500 miles reported. Look up ODI 10537338 at NHTSA ↗

1- BRAKES; VIBRATION AND SEVER SHAKING WHILE BREAKING , SINCE 11/2012 AT 2500 MILES NOW AT 14000 MILES . PADS AND ROTORS HAS BEEN CHANGED 3 TIMES AND PROBLEM IS KEEP COMING BACK / 2- VIBRATION WHILE DRIVING : SINCE 11/2012 VEHICLE VIBRATES AT ALL DRIVING SPEED 35-70 AND VARIES OF THE ROADS. HAS BEEN TO SERVICES 8 TIMES . ALL TIRES HAS BEEN REPLACED AT 7K MILES. VEHICLE SYMPTOMS GETS BETTER AFTER ROAD FORCE BALANCE BUT RETURNS AFTER FEW HUNDRED MILES. MB USA HAS DECLINED THE REPAIR! 3- ADDITIONAL PROBLEMS; DRIVER SIDE LUMBAR SUPPO…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10566656 at NHTSA ↗

CAR STALLED WHILE DRIVING. PROBLEM REPORTED TO YOU, BEFORE! THEY SENT ME TO THREE DEALER, ALL THEY DID WAS ROUTINE CHECKS AND DID NOT ADMIT TO PROBLEM. THIS IS EXACTLY LIKE GM KEY PROBLEM. WHY DIDN'T YOU SURVEY THIS ISSUE AND GET A RECALL?!!

Owner-reported narrative. 3,000 miles reported. Look up ODI 10569373 at NHTSA ↗

Reported: 2013-04-29 (April 29, 2013)

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2013 GL350 BlueTEC, GL450 4MATIC, GL550 4MATIC, and GL63 AMG vehicles manufactured May 15, 2012 through October 4, 2012. The second row seat belt anchor fitting bolts may not be properly torqued.

Consequence: If the bolts are not properly torqued, the seat belt anchor bolts may continue to loosen and in the the event of a crash, the belted occupant may not be properly restrained, increasing the risk of injury.

Remedy: Mercedes-Benz will notify owners and dealers will check, and tighten the bolts of the seat belt anchor fittings, as necessary, free of charge. The recall campaign began on May 24, 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.

Reported: 2018-04-27 (April 27, 2018)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

Reported: 2019-11-01 (November 1, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.