Mercedes-Benz GL450 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
233 owner complaints analyzed
11 distinct recall campaigns
60,000 mi median reported failure mileage
Scope: 2010 to 2017 model years. Data snapshot: . 105 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 78 of 233 complaints (33.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 27 | 11.6% |
| Electrical and battery issues | 14 | 6.0% |
| Transmission and shifting | 10 | 4.3% |
| Steering behavior | 9 | 3.9% |
| Engine operation | 6 | 2.6% |
| Fuel system concerns | 5 | 2.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 78 |
| Suspension | 30 |
| Engine | 27 |
| Electrical System | 22 |
| Unknown Or Other | 21 |
| Service Brakes | 18 |
| Power Train | 14 |
| Seats | 12 |
Air Bags: 78; Suspension: 30; Engine: 27; Electrical System: 22; Unknown Or Other: 21; Service Brakes: 18; Power Train: 14; Seats: 12
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 30 |
| 25,000 to 49,999 | 14 |
| 50,000 to 74,999 | 20 |
| 75,000 to 99,999 | 18 |
| 100,000 to 149,999 | 20 |
| 150,000 and above | 3 |
Under 25,000: 30; 25,000 to 49,999: 14; 50,000 to 74,999: 20; 75,000 to 99,999: 18; 100,000 to 149,999: 20; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (30). 128 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 2 |
| 2013 | 8 |
| 2014 | 7 |
| 2015 | 12 |
| 2016 | 11 |
| 2017 | 53 |
| 2018 | 33 |
| 2019 | 25 |
| 2020 | 7 |
| 2021 | 9 |
| 2022 | 22 |
| 2023 | 16 |
| 2024 | 13 |
| 2025 | 7 |
| 2026 | 8 |
2011: 2; 2013: 8; 2014: 7; 2015: 12; 2016: 11; 2017: 53; 2018: 33; 2019: 25; 2020: 7; 2021: 9; 2022: 22; 2023: 16; 2024: 13; 2025: 7; 2026: 8
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 27 complaint narratives. Electrical and battery issues appears in 14 complaint narratives. Transmission and shifting appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11172611 · 2019-01-28 (January 28, 2019)
TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ GL450. WHILE THE CONTACT'S BROTHER WAS DRIVING DOWN A HILL, THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT STOP. THE VEHICLE DROVE UPHILL AND BECAME AIRBORNE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A NEIGHBOR'S HOUSE. THE AIR BAGS DEPLOYED. THE CONTACT'S BROTHER WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE OCCUPANTS OF THE HOUSE WERE NOT INJURED. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS …
Owner-reported narrative. 135,000 miles reported. Look up ODI 11172611 at NHTSA ↗
Owner report 11465528 · 2022-05-20 (May 20, 2022)
As the recall states for the brakes the car failed while at high speed on the highway luckily I had distance from other cars for the car to slow down on its own. Brakes failed 90%, pressure completely gone.
Owner-reported narrative. Look up ODI 11465528 at NHTSA ↗
Owner report 10493738 · 2013-01-22 (January 22, 2013)
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GL450. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD-REST AIR BAG INADVERTENTLY DEPLOYED WHILE DRIVING 65 MPH. THE CONTACT WAS NOT INVOLVED IN A CRASH. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE WAS A SHORT IN THE WIRING SYSTEM. THE DEALER REPLACED THE WIRING WITH A MORE STURDY TYPE OF WIRING. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 37,696. *DT*JB
Owner-reported narrative. 37,696 miles reported. Look up ODI 10493738 at NHTSA ↗
Owner report 11635038 · 2025-01-09 (January 9, 2025)
The EIS module we have found has an issue with the part from Japan that does not have enough Sauder on a part of it, so when the temp drops below 50 degrees or less the ignition starts but all the safety features go off and the computer shuts down the vehicle. Reason is the metal contracts in cold weather causing the connections to not fully meet. We have figured this out after many times of replacing the main battery, aux battery thinking this is the issue. After much research on the web and MB forums this seems to be an issue especially in …
Owner-reported narrative. Look up ODI 11635038 at NHTSA ↗
Owner report 10954177 · 2017-02-13 (February 13, 2017)
TRANSMISSION VALVE BODY HAS FAILED. TRANSMISSION HAS PROBLEM SHIFTING UP/DOWN AT LOWER SPEEDS (UNDER 40MPH). SHOW CONFIRMED THE VALVE BODY IS NO GOOD.
Owner-reported narrative. 67,000 miles reported. Look up ODI 10954177 at NHTSA ↗
Owner report 10380039 · 2011-02-02 (February 2, 2011)
I PURCHASED A BRAND NEW 2011 MERCEDES BENZ GL450 4MATIC LAST NIGHT. THE CAR HAS A KEYLESS GO SYSTEM. WHEN I WAS PULLING INTO MY DRIVEWAY WITH MY KIDS IN THE CAR THIS AFTERNOON I ACCIDENTALLY TURNED THE CAR OFF WITHOUT PUTTING THE CAR IN PARK AND BEGAN TO EXIT THE VEHICLE. I NOTICED THE CAR STARTED TO ROLL BACK DOWN MY DRIVEWAY. THE CAR NEVER WENT INTO PARK WHEN I TURNED IT OFF. RATHER IT WENT INTO NEUTRAL. I HAVE NEVER DRIVEN A CAR THAT DIDN'T GO INTO A PARK MODE WHEN THE ENGINE WAS TERMINATED. THANK GOODNESS A CHILD WASN'T PLAYING IN MY…
Owner-reported narrative. 46 miles reported. Look up ODI 10380039 at NHTSA ↗
Owner report 11171765 · 2019-01-23 (January 23, 2019)
THE STEERING ON THE SUV FREEZES AND DOESN'T TURN PROPERLY COULD CAUSE OVER STEERING AND A DEADLY ACCIDENT. ALSO THE SHOCKS ARE BAD.
Owner-reported narrative. 69,000 miles reported. Look up ODI 11171765 at NHTSA ↗
Owner report 10948750 · 2017-01-31 (January 31, 2017)
THIS CAR WAS SOLD TO ME AS A CPO VEHICLE FROM MERCEDES BENZ OF GREENWICH WITH 32K MILES IN 2014. SINCE OWNERSHIP ALL AIRBAGS HAVE FAILED AND BEEN REPLACED EXCEPT THE RECALLED TAKATA STEERING WHEEL AIR BAG. THE CURTAIN AIR BAGS, REAR AIRBAGS ETC. ARE NOW ON THE SECOND REPLACEMENT. THE COMPUTER FAILED WHILE DRIVING AND THE DASHBOARD WENT COMPLETELY BLACK AND NEEDED TO BE REPLACED. THE DEALERSHIP HAS TOLD ME THAT THIS YEAR VEHICLE HAS CONTINUAL PROBLEMS AND FAILURES. IT THE SOUND LIKE THE CAR SHOULD HAVE BEEN RECALLED. I WAS TOLD TO SELL THE C…
Owner-reported narrative. Look up ODI 10948750 at NHTSA ↗
Owner report 10763948 · 2015-09-15 (September 15, 2015)
WHILE DRIVING AT HIGHWAY SPEED IN THE LEFT LANE OF A DIVIDED HIGHWAY, THE VEHICLE SUDDENLY AND WITHOUT NOTICE LOST ENGINE POWER AND POWER STEERING. THE WEATHER CONDITION WAS LIGHT RAIN AND THE ROAD WAS WET. I WAS ABLE TO MOVE OVER TO THE SHOULDER OF THE HIGHWAY AND RESTART THE ENGINE BUT IT DIED WITHIN TWO TO THREE SECONDS. I THEN RESTARTED THE ENGINE SEVERAL MORE TIMES AND WAS ABLE TO MAINTAIN A RUNNING ENGINE AFTER ABOUT 5 RESTART CYCLES. THE ENGINE LOSS OF POWER HAS BEEN TRACED BACK BY A MERCEDES REPAIR CENTER TO A MALFUNCTION OF THE ELE…
Owner-reported narrative. 38,967 miles reported. Look up ODI 10763948 at NHTSA ↗
Owner report 10569373 · 2014-03-14 (March 14, 2014)
CAR STALLED WHILE DRIVING. PROBLEM REPORTED TO YOU, BEFORE! THEY SENT ME TO THREE DEALER, ALL THEY DID WAS ROUTINE CHECKS AND DID NOT ADMIT TO PROBLEM. THIS IS EXACTLY LIKE GM KEY PROBLEM. WHY DIDN'T YOU SURVEY THIS ISSUE AND GET A RECALL?!!
Owner-reported narrative. 3,000 miles reported. Look up ODI 10569373 at NHTSA ↗
Owner report 10850434 · 2016-03-18 (March 18, 2016)
I BOUGHT A MERCEDES GL450 ABOUT A YEAR AGO, IS WELL TAKEN CARE OF EVER SINCE I GOT IT, ALSO THE REASON I PURSHASED THIS VEHICLE BECAUSE I'VE HEARD GOOD THINGS FROM MERCEDES " THAT IT'S SAFE AND A RELIABLE VEHICLE" . SO I THOUGHT AND I WOULD'VE NEVER IMAGINE THIS VEHICLE PUT ME MY FAMILY AND I AT RISK. STARTING WITH THE AIRBAG. THE SENSOR KEEPS ON TRIGGERING IT SO ITS MALFUNCTIONED. ALSO I HAVE AN ABS/ESP SENSOR ON AS WELL. SO AS I AM DRIVING THE CAR THE CAR SUDDENLY BRAKES FREQUENT, THERE'S TIMES THAT IT DOESN'T AT ALL AND THE BRAKE SYSTEM DOES…
Owner-reported narrative. 79,000 miles reported. Look up ODI 10850434 at NHTSA ↗
Owner report 11551600 · 2023-10-24 (October 24, 2023)
Check Engine Light came on and took it to the mechanic who identified low compression on cylinder #3. The injector was replaced which did not fix the issue since the vehicle lags when first accelerating. We were also informed of a service bulletin that included the issue with our vehicle and to take the car to the dealer. The vehicle was taken to the dealer who did not check the cylinder low compression/leakage issue because the check engine light wasn't on, which it would not be since it was recently serviced, and the number of miles required …
Owner-reported narrative. Look up ODI 11551600 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 3 |
| 2011 | 3 |
| 2012 | 3 |
| 2013 | 3 |
| 2014 | 3 |
| 2015 | 3 |
| 2016 | 5 |
| 2017 | 2 |
2010: 3; 2011: 3; 2012: 3; 2013: 3; 2014: 3; 2015: 3; 2016: 5; 2017: 2