2024 Mercedes-Benz EQS 450+: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 5 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 60.0% |
| Electrical and battery issues | 2 | 40.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Fuel/Propulsion System | 1 |
| Lane Departure: Warning | 1 |
| Power Train | 1 |
| Service Brakes | 1 |
| Steering | 1 |
Electrical System: 2; Forward Collision Avoidance: Adaptive Cruise Control: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Fuel/Propulsion System: 1; Lane Departure: Warning: 1; Power Train: 1; Service Brakes: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 1 |
| 2026 | 4 |
2025: 1; 2026: 4
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 3 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11668604 · 2025-06-23 (June 23, 2025)
The EQS450's delivery was taken from the sonic walnut creek CA dealer on [XXX], the vehicle has ACC and brake assists malfunctioning issues. Phantom braking issues. On [XXX], I was traveling on Interstate at 70-75 mph with no nearby vehicles when the car suddenly braked as if there was a pending collision. It was very scary, it was so violent I thought I had hit something in the road, but it was a clear, dry, sunny day with no road hazards, obstacles or anything else that would have caused it. My wife’s head whipped back and forth, resulting i…
Owner-reported narrative. Look up ODI 11668604 at NHTSA ↗
Owner report 11724493 · 2026-03-15 (March 15, 2026)
Trunk opening and closing without warning. First incident occurred when sunroof was open and wouldn't close. Trunk would randomly open even when the car was parked and locked. Trunk opened when car was off and parked and pinned my 5 year old son between the trunk and our garage door. Trunk closed without warning and almost decapitated my husband and son Additionally, the door handles on the exterior of the car are constantly closing on our hands, pinching fingers and hands.
Owner-reported narrative. Look up ODI 11724493 at NHTSA ↗
Owner report 11730842 · 2026-04-13 (April 13, 2026)
On [XXX] at approximately [XXX] PDT, a 2024 Mercedes-Benz EQS SUV 450+ caught fire at an intersection in Irvine, California. The vehicle was being driven normally. It was NOT charging. It was NOT in a collision. It was stopped at the intersection when the fire began. There was no warning. Four occupants were inside: the driver (age [XXX] ), two minor children (ages [XXX] and [XXX] ), and one elderly passenger (age [XXX] ). All four escaped, but narrowly , the rear child safety locks barely released in time for the children to exit. The vehicl…
Owner-reported narrative. Look up ODI 11730842 at NHTSA ↗
Owner report 11743069 · 2026-06-09 (June 9, 2026)
we list the car on 2024 in the same year, EQS450+ 2024 model from S.M Dealer. In a few months after drove the car , I notice about the break having the problem, I took the car to S.M repair center,. Then again, a few months after the same problem, then Mr. Antonio Aranda, the service advisor, has indicated that the car break has been ok and there is no issue. We took the care gain, we had the same problem, and we have told by the same person that there are 2 recalls for this car, I asked why they didn't tell me about the recall, and got no resp…
Owner-reported narrative. Look up ODI 11743069 at NHTSA ↗
Owner report 11756434 · 2026-08-12 (August 12, 2026)
At vehicle mileage 11,308 with original tires and traveling at highway speed of approximately 70 miles per hour on an interstate highway, the right rear tire suffered a catastrophic, sudden blowout. The loss of control placed the vehicle and its occupants in immediate danger of collision with surrounding highway traffic. The vehicle was towed to Mercedes-Benz of Hilton Head where both rear tires were found to have worn excessively on the inside of the tire due to excessive negative camber built into the factory suspension geometry. Ten days af…
Owner-reported narrative. Look up ODI 11756434 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V372000 · Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm):Software
Reported: 2024-05-28 (May 28, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Consequence: A sudden loss of drive power increases the risk of a crash.
Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
NHTSA campaign record ↗25V366000 · Back Over Prevention:Warnings:External/Pedestrian Alert
Reported: 2025-06-05 (June 5, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
NHTSA campaign record ↗