2013 Mercedes-Benz CLA250: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
9 owner complaints analyzed
0 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 3 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Air Bags is the most frequently named component, appearing in 5 of 9 complaints (55.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 11.1% |
| Braking behavior | 1 | 11.1% |
| Steering behavior | 1 | 11.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 5 |
| Electrical System | 1 |
| Electronic Stability Control (Esc) | 1 |
| Engine | 1 |
| Service Brakes | 1 |
| Steering | 1 |
| Vehicle Speed Control | 1 |
Air Bags: 5; Electrical System: 1; Electronic Stability Control (Esc): 1; Engine: 1; Service Brakes: 1; Steering: 1; Vehicle Speed Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2019 | 1 |
| 2020 | 7 |
2016: 1; 2019: 1; 2020: 7
Pattern summary
Air Bags leads the component reports. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10825922 · 2016-02-12 (February 12, 2016)
PRE SAFE FUNCTIONS LIMITED ERROR MESSAGE REPEATEDLY COMES ON AND LOSES ACCELERATION.
Owner-reported narrative. 16,135 miles reported. Look up ODI 10825922 at NHTSA ↗
Owner report 11287148 · 2019-12-05 (December 5, 2019)
I HAVE BEEN WAITING TO HAVE MY AIRBAGS REPLACED FOR OVER 1 TO 2 YEARS NOW. THE AIRBAGS ARE EXTREMELY A SAFETY HAZARD DUE TO THE FACT THAT THEY CAN DEPLOY AT ANY GIVEN TIME. I HAVE A GRAND CHILD THAT I TRANSPORT AND I AM SCORED FOR HER SAFETY IN THAT VEHICLE. THIS IS SAD HOW LONG THIS HAS BEEN UNREMEDIED. PLEASE HELP!
Owner-reported narrative. Look up ODI 11287148 at NHTSA ↗
Owner report 11307000 · 2020-02-04 (February 4, 2020)
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT CALLED A LOCAL DEALER AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 11307000 at NHTSA ↗
Owner report 11320344 · 2020-04-06 (April 6, 2020)
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAIRFIELD (2950 AUTO MALL PKWY, FAIRFIELD, CA 94533, [phone removed] WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERI…
Owner-reported narrative. Look up ODI 11320344 at NHTSA ↗
Owner report 11321194 · 2020-04-15 (April 15, 2020)
THE PURPOSE OF THIS CORRESPONDENCE IS TO UNDERSTAND WHAT CAUSED MY VEHICLE TO LOSE ITS BREAKING POWER AND HAVE ME ALMOST HAVE A NEAR FATAL ACCIDENT. IF I WAS NOT AN EXPERIENCED DRIVER, I MIGHT NOT BE SENDING THIS LETTER AT THIS TIME. THE INCIDENT HAPPENED ON THURSDAY MORNING, FEBRUARY 27, 2020. I COMMUTE FROM NEWNAN, GA TO MIDTOWN ATLANTA DAILY. MY COMMUTE CAN RANGE FROM 40-45 MILES AND 50 MINUTES TO MORE THAN AN HOUR ON ANY GIVEN DAY. THE FIRST 30 MILES OF MY COMMUTE IS USUALLY SPENT ON CRUISE CONTROL. I CAN CRUISE INTO DOWNTOWN ATLA…
Owner-reported narrative. 147,982 miles reported. Look up ODI 11321194 at NHTSA ↗
Owner report 11323508 · 2020-05-06 (May 6, 2020)
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING INTO THE GARAGE, THE STEERING CEASED, AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO RBM OF ALPHARETTA LOCATED AT 345 MCFARLAND PKWY, ALPHARETTA, GA 30004, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANC…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11323508 at NHTSA ↗
Owner report 11329750 · 2020-06-19 (June 19, 2020)
MY VEHICLE HAS HAD A RECALL SINCE JANUARY 2018 WITH A REMEDY SCHEDULED FOR FIX APRIL 2020. THERE HAS BEEN NO UPDATE AT ALL AS TO WHAT IS GOING ON OR WHEN MY VEHICLE WILL BE FIXED. IT IS NOW MID JUNE 2020 WITH NO FIX IN SIGHT. THIS IS NOT A TIMELY MANNER AND IS THE WORST EXPERIENCE I HAVE EVER HAD OWNING A CAR. OVER TWO YEARS THAT THE RECALL ISN'T FIXED AND NOW OVER 2 MONTHS SINCE THE FIX WAS SUPPOSED TO HAPPEN. THIS IS UNACCEPTABLE AND I AM TIRED OF WAITING WITHOUT ANY UPDATES OR REMEDY. *TR
Owner-reported narrative. Look up ODI 11329750 at NHTSA ↗
Owner report 11360918 · 2020-09-24 (September 24, 2020)
I HAVE 2 MERCEDES, 2013 E350 CONVERTIBLE AND A 2017 E400 COUPE. BOTH PURCHASED NEW. BOTH HAVE HAD AIRBAG RECALLS FOR YEARS. DEALER SAYS THEY HAVE NO IDEA WHEN THEY WILL GET PARTS TO REPLACE. I WOULD THINK THAT MERCEDES WOULD HAVE A SOLUTION BY NOW.
Owner-reported narrative. Look up ODI 11360918 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.