2017 Mercedes-Benz AMG GT: complaints, problems and recalls

The contact owns a 2017 Mercedes-Benz AMG GT. The contact received a notification for NHTSA Campaign Number: 21V478000 (Power train) however, the part to do the recall repair was not yet available. The dealer was contacted twice and confirmed twice that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and transferred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not availa…

Owner-reported narrative. Look up ODI 11454702 at NHTSA ↗

Reported: 2017-12-18 (December 18, 2017)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 AMG GT & AMG GT-C Roadster and 2018 AMG GT-S & GT Roadster vehicles equipped with AMG Performance Seats. The passenger occupant classification system (OCS) might not function properly, possibly causing the passenger frontal air bag to be incorrectly deactivated or incorrectly activated in the event of a crash.

Consequence: A passenger air bag that is incorrectly activated or deactivated in the event of a crash increases the risk of injury due to potential incorrect airbag deployment or non-deployment.

Remedy: MBUSA will notify owners, and dealers will update the OCS software, and if necessary, replace the passenger seat cushion, free of charge. Owners will be notified of the recall in January 2018 and they will receive a second letter when the parts become available, currently expected to be in February 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Reported: 2019-06-14 (June 14, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 AMG GTS and 2017 AMG GT vehicles. The bonding between the carbon-fiber driveshaft and the engine/transmission flange may be insufficient, causing the driveshaft to separate while in motion.

Consequence: If the driveshaft separates, there may be a loss of drive, increasing the risk of crash.

Remedy: MBUSA will notify owners, and dealers will replace the carbon-fiber draft shaft, including the flange, free of charge. The recall began November 4, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090018.

Reported: 2019-11-01 (November 1, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Reported: 2021-02-05 (February 5, 2021)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Reported: 2021-06-25 (June 25, 2021)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2018 AMG GT vehicles. The bonding between the carbon-fiber driveshaft and the flange may be insufficient, which could result in driveshaft separation.

Consequence: A separated driveshaft may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the carbon-fiber driveshaft, as necessary, free of charge. Owner letters were mailed October 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021090008.