2019 Mercedes-Benz AMG GLE43: complaints, problems and recalls

I purchased a vehicle on July 9, 2022 and was led to believe that there were no issues with the car since it had gone through a litany of inspections and was a certified pre owned vehicle of Mercedes Benz. I have tried to list car on platform and receive this error message on 7/10/22 We’ve turned up an open safety recall you’ll need to address before you can finish listing on Turo. These issues are fixed free of charge by your vehicle’s manufacturer. Active safety recalls: • Recall - Safety Title/ Topic: SIM Card Communication Module MY: 201…

Owner-reported narrative. Look up ODI 11473667 at NHTSA ↗

I was driving down a road going 55mph. I heard a loud bang like a gunshot. I looked up and my sunroof exploded. The glass was coming in the car. I have glass slivers cuts to my hand, legs and arm.

Owner-reported narrative. Look up ODI 11478087 at NHTSA ↗

The contact owns a 2019 Mercedes-Benz AMG GLE43. The contact received notification of NHTSA Campaign Number: 22V365000 (Electrical System, Communication) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair, and that the dealer failed to perform the software update. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Owner-reported narrative. Look up ODI 11498566 at NHTSA ↗

I’m trying to avoid anything 2 recalls that could cause an incident

Owner-reported narrative. Look up ODI 11502462 at NHTSA ↗

The contact owns a 2019 Mercedes-Benz GLE. The contact stated while driving at 30 MPH when the contact struck a pothole the contact felt the vehicle jumps and moves side to side without any warning. The vehicle was taken dealer for diagnosis but no failure was found. On another occasion, while driving 30 MPH and the failure reoccurred causing the contact to lose control of the vehicle and drive into a ditch causing major damages to the vehicle. The air bags deploy. A police report was filed. The contact suffered injuries to the right shoulder …

Owner-reported narrative. 16,000 miles reported. Look up ODI 11535463 at NHTSA ↗

Body panel above windshield that is attached with adhesive had an adhesive failure and broke in half while driving. My insurance company concluded that it was not impact related, and that it was caused by an adhesive failure. This is a known issue, but no recalls were issued for the 2019 GLE model. Documentation available upon request.

Owner-reported narrative. Look up ODI 11541220 at NHTSA ↗

I purchased a Certified Pre Owned Mercedes 2019 GLE 43 AMG from West Covina Mercedes-Benz Dealership in 2020 with 8,252 miles on it. This year I started to hear a noise upon accerlating which later lead to a rough acceleration. It feels like my car is struggling to get going. I took it to get diagnoised by three different mechanics and they have all mentioned that; Directory Control Valve & harness need to be replaced. I took it to the Mercedez Benz West Covina to have the service completed and I asked if it falls under any warranty as I was 34…

Owner-reported narrative. Look up ODI 11549616 at NHTSA ↗

Having issues with my car upon accerlation. 35-38 mph I hear a noise briefly that is hard to pin point as it doesn't happen every time I accelerate. Took it in to find the cause and was told that its just my tires making a noise. however I have taken to a few mechanics and tire shops and told me that it wouldn't cause my car to be sluggish. tires are basic wear and tear.

Owner-reported narrative. Look up ODI 11549623 at NHTSA ↗

Reported: 2021-02-05 (February 5, 2021)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Reported: 2021-03-19 (March 19, 2021)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Reported: 2022-05-20 (May 20, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

Reported: 2023-12-15 (December 15, 2023)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.