2014 Mazda MAZDA6: complaints, problems and recalls

TL* THE CONTACT OWNS A 2014 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 68 MPH, THE RADAR OPERATED CRUISE CONTROL ACTIVATED AND CAUSED THE VEHICLE TO INDEPENDENTLY DECELERATE TO 55 MPH. THE CONTACT STATED THAT THERE WAS NOT ANOTHER VEHICLE AHEAD OF HIM WHEN THE FAILURE OCCURRED. THERE WAS A SEMI-TRUCK LOCATED TO THE RIGHT OF THE CONTACTS VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN RE-CALIBRATED THE RADAR SYSTEM HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILU…

Owner-reported narrative. 100 miles reported. Look up ODI 10503960 at NHTSA ↗

THE STEERING WHEEL COLUMN MAKES A VIBRATING NOISE WHEN THE CAR'S DRIVING ON BUMPY ROADS, SOUNDED LIKE SOMETHING'S LOOSEN. I DISCOVERED IT RIGHT AFTER I PICKED UP THE CAR FROM THE DEALER LOT WHEN IT HAD 115 MILES. I WENT BACK TO A MAZDA DEALER TO REPORT THE PROBLEM AND THEY SAID IT IS A COMMON PROBLEM THAT THEY'VE SEEN BEFORE AND MAZDA HAD A SOLUTION FOR IT. SO THEY FIXED IT, BUT THAT WAS TWO WEEKS AGO AND NOW THE STEERING WHEEL COLUMN IS MAKING THE VIBRATING NOISE AGAIN. *TR

Owner-reported narrative. 120 miles reported. Look up ODI 10532458 at NHTSA ↗

A SMALL ROCK STRUCK THE WINDSHIELD AND CHIPPED IT WITH 1 INCH CRACKS AROUND THE DENT AT 6PM. BY 6 AM THE NEXT MORNING THE WINDSHIELD WAS CRACKED FROM THE LEFT EDGE THROUGH THE CHIP AND TO THE RIGHT 18 INCHES. BY THE FOLLOWING DAY THE WINDSHIELD WAS CRACKED MORE THAN TWO FEET. MAZDA DID NOT HAVE ANY REPLACEMENT WINDSHIELDS IN THE U.S. AT THIS TIME (AUGUST 19TH) AND I WAS INFORMED THAT THEY WOULD NOT HAVE UNTIL AUGUST 30TH. AS OF SEPTEMBER 12TH A REPLACEMENT WINDSHIELD STILL HASN'T ARRIVED AT THE DEALERSHIP. THE WINDSHIELD REPAIR COMPANY STATED…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10543365 at NHTSA ↗

SHORTLY AFTER PURCHASING THE VEHICLE, NOTICED THAT THE HOOD SHOOK/VIBRATED AT HIGHWAY SPEEDS AND GOT PROGRESSIVELY WORSE AT ANY SPEED OVER 60 MPH. HOOD ALSO BEGAN TO SHAKE AT SLOW SPEEDS ON ROUGH ROADS IN TOWN OR OVER ANY SLIGHT BUMP IN THE ROAD. DEALER CONFIRMED THE SHAKING THROUGH TWO SEPARATE SERVICE VISITS, STATING THAT IT WAS NORMAL OPERATION AND THAT THEY COULD NOT CORRECT THE ISSUE. SHAKING/VIBRATING GREW WORSE AS TIME PASSED AND MAZDA CORPORATE SAID THERE WAS NOTHING THAT COULD BE DONE. VEHICLE WAS TRADED IN AFTER JUST THREE MONTHS …

Owner-reported narrative. 1,993 miles reported. Look up ODI 10544317 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 MAZDA, MAZADA6. THE CONTACT STATED THAT WHILE PARKED, THE FRONT GLASS WINDSHIELD BECAME SHATTERED UNEXPECTEDLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 3,000 miles reported. Look up ODI 10547925 at NHTSA ↗

WHEN LOOKING INTO THE UPPER HALF OF THE DRIVERS DOOR MIRROR, THE OBJECTS APPEAR TO LOOK AS IF YOU HAVE DOUBLE VISION, BUT WHILE LOOKING INTO THE LOWER HALF, EVERYTHING APPEARS TO BE IN FOCUS. I HAVE GONE BACK TO THE DEALER AND THEY COULD NOT SEE THE SAME EFFECT. I HAVE ALSO LOOKED AT THE SAME TYPE OF VEHICLES IN THE DEALERSHIP AND 5 OUT OF 5 HAVE THE SAME EFFECT. *TR

Owner-reported narrative. 3 miles reported. Look up ODI 10549288 at NHTSA ↗

THE REAR VIEW CAMERA, NEEDED FOR ADEQUATE VISIBILITY WHEN DRIVING IN REVERSE, DOES NOT FUNCTION UNDER THE FOLLOWING CIRCUMSTANCES: 1. QUICKLY SHIFTING INTO REVERSE AFTER STARTING THE CAR. IN THIS SITUATION, THE TOP THIRD OF THE REAR VIEW VIDEO IS COVERED BY A MESSAGES THAT SAYS THE CAR'S FM RADIO IS TURNED OFF. 2. RECEIVING A TEXT MESSAGE. IF A TEXT MESSAGE IS RECEIVED WHILE DRIVING IN REVERSE, THE ENTIRE REAR VIEW VIDEO IS COVERED BY A MESSAGE THAT ASKS IF THE CAR SHOULD DOWNLOAD THE NEW MESSAGE. 3. IF THERE IS A BLUETOOTH GPS DE…

Owner-reported narrative. 100 miles reported. Look up ODI 10550129 at NHTSA ↗

I TRIED TO HOLD OFF ON A COMPLAINT BUT I THINK IT MIGHT BE MORE SERIOUS OF AN ISSUE THAN MAZDA REALIZES. THE VEHICLE REAR WINDSHIELD SHOWS AS BLUR AND DOUBLE VISION WHEN VIEWING THE WINDOW WHILE DRIVING. IN MANY CASES I WOULD HAVE TO DOUBLE TAKE MORE THAN THE ORDINARY TO ENSURE MY SAFETY AND OTHER AROUND ME. THE GLASS WOULD NEED TO BE REPAIRED, REPLACED AND/OR FIXED TO AVOID AN ACCIDENT WHEN ON THE ROAD. *TR

Owner-reported narrative. 20 miles reported. Look up ODI 10562909 at NHTSA ↗

Reported: 2014-04-03 (April 3, 2014)

Mazda North America Operations (Mazda) is recalling certain model year 2014 Mazda6 vehicles manufactured October 25, 2012, through May 9, 2013. In the affected vehicles, it is possible to fill the fuel tank beyond its rated capacity.

Consequence: If the tank is overfilled, gas may flow into the charcoal canister (an evaporative emissions component) and possibly leak from the canister's external vent, increasing the risk of a fire.

Remedy: Mazda will notify owners and dealers will inspect and add an adapter to the shut off valve in the fuel tank and also inspect the charcoal canister for the presence of gasoline, replacing it as necessary, free of charge. The recall began on May 19, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's number for this recall is 7414D.

Reported: 2014-04-03 (April 3, 2014)

Mazda North America Operations (Mazda) is recalling certain model year 2014 Mazda3 vehicles manufactured June 12, 2013, through December 18, 2013, and model year 2014-2015 Mazda6 vehicles manufactured May 20, 2013, through December 4, 2013, and both equipped with a 2.5L engine and a regenerative engine braking system. When driving the affected vehicles in heavy rain or in deep puddles, the alternator belt may slip causing the Power Control module (PCM) to incorrectly assume failure of the charging system.

Consequence: Once the PCM assumes that the charging system has failed, the vehicle will stop charging and could result in poor acceleration, loss of steering assist and windshield wiper operation, and a possible engine stall, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will reprogram the PCM with updated software, free of charge. The recall began on May 19, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's number for this recall is 7314D.

Reported: 2014-10-27 (October 27, 2014)

Mazda North American Operations (Mazda) is recalling certain model year 2014-2015 Mazda6 vehicles manufactured October 25, 2012, to October 10, 2014. If the pressures of four of the tires on an affected vehicle gradually drop at the same time, the tire pressure monitoring system (TPMS) may not warn the driver of the drop in pressure. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) No. 138, "Tire Pressure Monitoring System."

Consequence: A vehicle that is driven with under inflated tires may experience a sudden tire failure, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will update the TPMS software, free of charge. The recall began on December 10, 2014. Owners may contact Mazda customer service at 1-800-222-5500.

Reported: 2017-06-22 (June 22, 2017)

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.

Consequence: If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will check the parking brake actuator shafts, replacing any that are corroded, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed August 24, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1217F.