2010 Mazda CX-7: complaints, problems and recalls

TL*THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING AT 30 MPH, THE CONTACT EXPERIENCED DIFFICULTY READING THE GAUGES ON THE INSTRUMENT PANEL IN THE BRIGHT SUNLIGHT. THE CONTACT ALSO STATED THAT THE GAUGES WERE DIFFICULT TO SEE AT NIGHT BECAUSE THEY WERE ILLUMINATED WITH A WHITE LIGHTING. FURTHERMORE, THE CONTACT STATED THAT THE SPACE BETWEEN THE BRAKE PEDAL AND ACCELERATOR PEDAL WERE TOO CLOSE MAKING IT HARD TO DEPRESS THE CORRECT PEDAL WHILE DRIVING. THE CURRENT MILEAGE WAS APPROXIMATELY 700. THE FAILURE MILEAGE WAS 414.

Owner-reported narrative. 414 miles reported. Look up ODI 10329273 at NHTSA ↗

2010 MAZDA CX7. CONSUMER STATES THAT THE DESIGN OF THE INSTRUMENT CLUSTER AND INDICATORS, IN BLACK AND WHITE IS VERY POORLY DESIGNED *TGW THE CONSUMER STATED IN BRIGHT DAY LIGHT, WITH BRIGHTNESS CONTROL AT ITS TOP SETTING, IT WAS STILL COMPLETELY DARK AND IT WAS LIKE LOOKING INTO A BLACK HOLE. *JB

Owner-reported narrative. Look up ODI 10334832 at NHTSA ↗

2010 MAZDA CX-7 WAITING ON THE GREEN LIGHT WAS HIT IN THE PASSENGER SIDE OF VEHICLE WITHOUT SIDE AIRBAGS DEPLOYING. I HAVE PHOTOS IF THIS WOULD HELP. POLICE AND FIREFIGHTERS WERE CONFUSED AS TO WHY THE AIRBAGS DID NOT DEPLOY. THE DRIVER'S SIDE FROM FRONT PILLAR TO REAR DOOR WAS IMPACTED. THE FRONT PILLAR HAS TO BE REPLACED. *TR

Owner-reported narrative. 6,700 miles reported. Look up ODI 10359918 at NHTSA ↗

FLUID HAS BEEN LEAKING FROM THE UNDERSIDE OF THE VEHICLE FOR APPROXIMATELY ONE YEAR. AFTER DRIVING FOR EVEN SHORT DISTANCES THE FLUID SEEMS TO DROP ONTO THE EXHAUST PIPE OR SOME OTHER HOT METAL AND BURNS WITH AN ACRID SMELL AND A MINOR AMOUNT OF SMOKE. I HAVE A CONCERN THAT A FIRE MAY START FROM THE BURNING FLUID. VEHICLE WAS BROUGHT INTO THE DEALER FOR A REPAIR TO THE TRANSFER CASE, WHICH IS LEAKING FLUID, BUT IT IS PAST THE WARRANTY PERIOD AND THE COST WILL BE OVER $1000. THERE IS A TSB ON THIS PROBLEM THAT IS CAUSED BY A MANUFACTURING DE…

Owner-reported narrative. 87,000 miles reported. Look up ODI 10368334 at NHTSA ↗

I WAS STARTING THE CAR IN THE MORNING ON MY DRIVEWAY. I SWITCHED THE CAR ON R AND I START TO BACK UP. WHEN I PRESSED THE BRAKE PEDAL , I REALIZED I HAVE NO BRAKE POWER. IT WAS IMPOSSIBLE TO STOP THE CAR. I HAD TO USED THE PARKING BRAKE TO STOP IT. I'VE TRIED FOR 5 MINUTES TO SEE IF BRAKES ARE WORKING WITH NO RESULT. THEY WERE DEAD!! WHEN THE CARD WAS STARTED , THERE WAS NO MALFUNCTION INDICATOR ON THE DASH.2 MONTHS BEFORE THIS, I WENT TO THE DEALERSHIP REPORTING THAT BRAKING PERFORMANCE DECREASED A LOT. THEY INVESTIGATED THE CAR AND FOUND "N…

Owner-reported narrative. 12,200 miles reported. Look up ODI 10380102 at NHTSA ↗

THE TURBOCHARGER ON THIS NEW VEHICLE FAILED WHILE I WAS DRIVING ON THE EXPRESSWAY, CAUSING THE VEHICLE TO BE UNSAFE AND INOPERABLE. FORTUNATELY, I WAS ABLE TO GET IT OFF THE ROAD WITHOUT AN ACCIDENT. THE VEHICLE WAS NOT SAFE TO LEAVE IN OUR ATTACHED GARAGE OVERNIGHT BECAUSE OF THE RISK OF FIRE. IT APPEARS THAT THERE HAVE BEEN MANY, AND REPEATED, PROBLEMS WITH THE TURBOCHARGER IN THESE VEHICLES. TO MY KNOWLEDGE, THERE HAS NOT BEEN A RECALL.

Owner-reported narrative. 5,600 miles reported. Look up ODI 10382128 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE WINDSHIELD WAS IMPACTED BY A ROCK WHICH CAUSED IT TO CRACKED. THE DEALER STATED THAT THE CX7 WINDSHIELD GLASS WAS VERY FRAGILE AND COULD BREAK EASILY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 6,700 AND THE CURRENT MILEAGE WAS 10,100.

Owner-reported narrative. 6,700 miles reported. Look up ODI 10415087 at NHTSA ↗

I PURCHASED THE 2010 MAZDA CX7 VEHICLE ABOUT NINE MONTHS AGO. I FREQUENTLY DO NOT DRIVE THE VEHICLE BECAUSE I FEEL IT IS UNSAFE UNDER MANY CONDITIONS. THE DASH LIGHTS ARE INADEQUATE AND MAKE IT ALMOST IMPOSSIBLE TO KNOW HOW FAST YOU ARE TRAVELING DAY OR NIGHT. I AM AFRAID I WILL BE TICKETED FOR TRAVELING TOO SLOW OR TOO FAST WHEN THE INSTRUMENT PANEL IS SO POORLY LIGHTED. I HAVE LOOKED AT OTHER 2010 AND 2011 MODELS, AND THEY ARE ALL THE SAME, POORLY LIGHTED. I RECENTLY SPOKE TO SOMEONE WITH ANOTHER MODEL WHO HAD THE SAME COMPLAINT. I FEEL…

Owner-reported narrative. Look up ODI 10420154 at NHTSA ↗

Reported: 2016-08-11 (August 11, 2016)

Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

Consequence: A loss of steering control can increase the risk of a crash.

Remedy: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.

Reported: 2017-06-29 (June 29, 2017)

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

Reported: 2018-01-09 (January 9, 2018)

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.

Reported: 2018-10-12 (October 12, 2018)

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Reported: 2019-10-31 (October 31, 2019)

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.