2009 Mazda CX-7: complaints, problems and recalls

I JUST BOUGHT A 2009 MAZDA CX-7 THREE WEEKS AGO, WHILE DRIVING MY CAR ON THE THIRD WEEK, MY CAR STOPPED SHIFTING GEARS. AS I WAS DRIVING DOWN THE HIGHWAY IT JUST STOPPED. I HAD THE CARE TOWED INTO THE SAME DEALERSHIP I BOUGHT THE CAR AT, AND COME TO FIND OUT THE TRANSMISSION WENT OUT ON THE CAR. I TOOK THE CAR INTO THE DEALERSHIP ON FRIDAY, DECEMBER 12, 2008. I WAS TOLD THAT I WOULD RECEIVE A CALL FROM SOMEONE ON MONDAY, I WAITED AND FINALLY WENT TO THE DEALERSHIP MY SELF AND THEY HAD NO ANSWERS ABOUT THE CAR. I THEN CALLED MAZDA'S CUSTOMER SER…

Owner-reported narrative. 758 miles reported. Look up ODI 10252161 at NHTSA ↗

I PURCHASED A NEW VEHICLE AND NOTICED SQUEAKING IN THE REAR WHEELS WHEN APPLYING BRAKES. I TOOK THIS INTO THE DEALER AND WAS FIRST TOLD THAT THIS WAS NORMAL. THEN THE DEALER SANDED DOWN THE ROTORS AND BRAKE PADS AND SAID IT WAS OKAY. THE SQUEAKING PERSISTED AND I WENT BACK TO THE DEALER. THEY REPLACED ROTORS AND SAID IT WAS FIXED. THE SQUEAKING STILL CONTINUED. I CONTACTED MANUFACTURER AND THEY DIDNT RESPOND FOR WEEKS. I CONTACTED DEALER AND THEY SAID THEY COULDNT DO ANYTHING FURTHER. I WENT BACK TO DEALER AND THEY SAID THEY COULD SAND DOWN BRA…

Owner-reported narrative. 300 miles reported. Look up ODI 10259175 at NHTSA ↗

MY WIFE AND I PURCHASED A 2007 MAZDA CX-7 FROM LITHIA MAZDA IN FRESNO, CA. IT WAS A BRAND NEW VEHICLE AND WITHIN THE FIRST 26,000 MILES, THE AIR CONDITIONING COMPRESSOR WENT OUT. THIS WAS COVERED UNDER THE FACTORY WARRANTY AND REPLACED. NOW MY THE SAME VEHICLE HAS 65,000 MILES ON IT AND THE COMPRESSOR WENT OUT AGAIN. I HAVE BEEN TOLD BY THE DEALERSHIP THAT THEY WILL REPLACE THE UNIT (FOR $1,800) AND WARRANTY IT FOR 3 YEARS OR 50,000 MILES. I FAIL TO COMPREHEND WHY THIS IS NOT ALREADY COVERED UNDER THE SAME WARRANTY. *TR

Owner-reported narrative. 65,000 miles reported. Look up ODI 10265525 at NHTSA ↗

EXCESSIVE CONDENSATION IN FRONT HEADLIGHTS. AT 3:00PM AFTERNOON CONDENSATION IS STILL PRESENT IN HEADLIGHT (85 DEGREES F). THIS HUMIDITY HAS TO GO SOMEWHERE AND THERE ARE ELECTRIC COMPONENTS IN THE BACK AND NEAR THE HEADLIGHTS WITH WARNINGS. MAZDA REFUSES TO CORRECT OR CHANGE HEADLIGHTS (MAZDA BULLETIN 09-016/09). *TR

Owner-reported narrative. 7,400 miles reported. Look up ODI 10303650 at NHTSA ↗

MY COMPLAINT; IN 3/18/2010 AT 2:00PM WHILE I WAS DRIVING THE RADIO DISPLAY BLANKED OUT AND THE RADIO STOPPED WORKING ALL TOGETHER. TRACTION CONTROL SYSTEM (TCS) WAS BLINKING AND THE ELECTRONIC STABILITY CONTROL STAYED ON. GAUGE NEEDLES WERE BOUNCING. I STOPPED THE VEHICLE AND TURNED IT ON AND OFF THREE TIMES THEN EVERYTHING CAME BACK ON. THEN LATER IN THE DAY 3/18/2010 AT 7:00 PM THE RADIO DISPLAY AND THE RADIO STOPPED WORKING ALL TOGETHER. THIS TIME I JUST KEPT PRESSING THE ON AND OFF BUTTON A COUPLE TIMES THIS DID NOT WORK BUT T…

Owner-reported narrative. 7,500 miles reported. Look up ODI 10321096 at NHTSA ↗

I BOUGHT THE 2009 MAZDA CX7 IN MARCH OF 2009. ABOUT MID AUGUST TO EARLY SEPTEMBER 2009 THE CAR WOULD BEGIN TO JOLT BACKWARDS (WHEN PUT IN REVERSE) OR FORWARD (IN DRIVE) WHEN I WOULD BE READY TO LEAVE. SOON AFTER IT WOULD STALL TO GO UP HILLS OR TO PICK UP SPEED WHEN GETTING ON THE INTERSTATE. LATER I WOULD FUEL THE CAR TOA "FULL TANK" AND THE GASOLINE WOULD SPILL ALL BACK OUT. I CALLED AND FILED A COMPLAINT @ 2 DIFFERENT TIMES AT WHICH THE DEALERSHIP COULD NOT FIND ANYTHING. LATER CALLING ME BACK STATING THAT THE O2 WAS MESSED UP AND FIXED ABO…

Owner-reported narrative. Look up ODI 10326235 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 MAZDA CX 7. THE CONTACT STATED THAT THE AIR CONDITIONER DOES NOT BLOW COLD AIR INSTEAD THE AIR WAS ROOM TEMPERATURE. MAZDA WAS CONTACTED AND STATED THAT THE AIR CONDITIONER WAS WORKING THE WAY IT WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

Owner-reported narrative. 15,000 miles reported. Look up ODI 10353390 at NHTSA ↗

I OWN A 2009 MAZDA CX 7 TURBO. THE VEHICLE HAS HAD IT'S PROPER OIL CHANGES BY A SERVICE GARAGE NOT A "QUICK LUBE" PLACE. THE OIL WAS CASTROL GTX 5W-30W, WITH FROM OIL FILTER.THE LONGEST INTERVAL BETWEEN OIL CHANGES WAS 6000 MILES AND THE SHORTEST 4000 MILES. THE VEHICLE NOW HAS 45,664 MILES ON IT AND THE WIFE COMPLAINED ABOUT A HIGH PITCHED NOISE AND LACK OF PERFORMANCE . BROUGHT TO THE MAZDA DEALER, THE DEALER SAID THE TURBO WENT AND THAT MAZDA WILL NOT COVER IT UNDER WARRANTY (60,000 WARRANTY ON DRIVE TRAIN AND TURBO) BECAUSE OF ENGINE S…

Owner-reported narrative. 45,664 miles reported. Look up ODI 10376914 at NHTSA ↗

Reported: 2016-08-11 (August 11, 2016)

Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.

Consequence: A loss of steering control can increase the risk of a crash.

Remedy: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.

Reported: 2017-06-29 (June 29, 2017)

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

Reported: 2017-07-18 (July 18, 2017)

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.

Reported: 2018-01-09 (January 9, 2018)

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.

Reported: 2019-10-31 (October 31, 2019)

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.