2025 Mazda CX-50: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
38 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 9 of 38 complaints (23.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 15.8% |
| Electrical and battery issues | 3 | 7.9% |
| Engine operation | 2 | 5.3% |
| Steering behavior | 2 | 5.3% |
| Transmission and shifting | 1 | 2.6% |
| Fuel system concerns | 1 | 2.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 9 |
| Service Brakes | 6 |
| Suspension | 5 |
| Seats | 4 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Structure:Body | 3 |
| Wheels | 3 |
| Electrical System | 2 |
Power Train: 9; Service Brakes: 6; Suspension: 5; Seats: 4; Forward Collision Avoidance: Automatic Emergency Braking: 3; Structure:Body: 3; Wheels: 3; Electrical System: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 38 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 6 |
| 2026 | 32 |
2025: 6; 2026: 32
Pattern summary
Power Train leads the component reports. Braking behavior appears in 6 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11675900 · 2025-07-24 (July 24, 2025)
The rear hatch window shattered overnight while parked for no identifiable reason. There was no sign of a break-in or object that may have struck the window. Ring camera footage shows no one causing the damage.
Owner-reported narrative. Look up ODI 11675900 at NHTSA ↗
Owner report 11681905 · 2025-08-20 (August 20, 2025)
I was driving to Castle Rock, CO from Parkville, MO on [XXX] for vacation. I used the heated seat feature off and on during the trip. When I arrived in CO at my destination I noticed my thighs were hurting- stinging and hot. I checked my thighs and saw they were red and blisters were forming. I went to urgent care and I referred to the ER- I was given information about how to treat 2nd/3rd degree burns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-reported narrative. Look up ODI 11681905 at NHTSA ↗
Owner report 11683717 · 2025-08-28 (August 28, 2025)
An indentation in the rear bumper may be noticed SAME AS sa035/22 BUT DEALER said is not applicable to my vehicle even when is the same deffect.
Owner-reported narrative. Look up ODI 11683717 at NHTSA ↗
Owner report 11687363 · 2025-09-15 (September 15, 2025)
First time I noticed the crack on top passenger side of the windshield was on 9/12/25 while taking a break from work in my car. Car mileage on 9/12/25 was 1892 miles Upon inspection of windshield, I found out that crack was felt when I ran my fingernail on the inside, and when trying to feel the crack from the outside, windshield felt smooth and without any indication of cracking. I would like to attest that this vehicle has been kept in a garage since its purchase. I also would like to add that there has not been debris of any kind hitting the…
Owner-reported narrative. Look up ODI 11687363 at NHTSA ↗
Owner report 11705123 · 2025-12-15 (December 15, 2025)
I brought my vehicle to Safford Mazda of Fredericksburg on Monday, December 15, 2025 due to a front-end clunking that occurs during left or right turns. A service representative test-drove the vehicle with me and was able to hear and duplicate the noise. Shortly afterward, I was informed that the front axle has internal damage and that the vehicle would need to be retained by the dealership for repair. I was told the necessary parts would not be available until sometime in February 2026. The dealership retained possession of the vehicle and…
Owner-reported narrative. Look up ODI 11705123 at NHTSA ↗
Owner report 11705989 · 2025-12-18 (December 18, 2025)
I am reporting a potential safety-related defect involving premature axle failure on Mazda CX-50 vehicles. The axle appears to be prone to early failure under normal driving conditions, sometimes at relatively low mileage. There are multiple reports from other Mazda CX-50 owners describing similar axle or CV axle failures, including clicking noises, vibration, loss of power to the wheels, and complete axle failure. These reports are publicly documented on online owner forums and Reddit, suggesting a pattern rather than isolated incidents. Axl…
Owner-reported narrative. Look up ODI 11705989 at NHTSA ↗
Owner report 11710494 · 2026-01-12 (January 12, 2026)
On December 3, 2025, the front seat of our 2025 Mazda CX-50 Hybrid caught fire while the vehicle was being used under normal conditions. The fire originated inside the seat, causing visible burning, charring, and damage to the seat material. This incident occurred approximately 6–8 weeks after purchase. The vehicle was brand new at the time of purchase and had not been modified, misused, or repaired prior to the incident. The fire occurred inside the passenger compartment, creating a serious and immediate safety hazard. Had the fire spread, i…
Owner-reported narrative. Look up ODI 11710494 at NHTSA ↗
Owner report 11716562 · 2026-02-08 (February 8, 2026)
I get an error that rear side radar obsured, I activsense temporarily disabled almost everytime I drive at freeway speeds. It disables the blind spot monitoring making the vehicle less safe. It disables for long periods of time in all conditions. Took to Mazda and they indicated it’s an issue, but no solution.
Owner-reported narrative. Look up ODI 11716562 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V413000 · Air Bags: Air Bag/Restraint Control Module:Software
Reported: 2025-06-18 (June 18, 2025)
Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
Consequence: An air bag that deploys improperly increases the risk of injury during a crash.
Remedy: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.
NHTSA campaign record ↗25V737000 · Suspension:Critical Fasteners
Reported: 2025-10-29 (October 29, 2025)
Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.
NHTSA campaign record ↗