2024 Mazda CX-50: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
32 owner complaints analyzed
1 distinct recall campaigns
8,361 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 7 of 32 complaints (21.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 18.8% |
| Electrical and battery issues | 4 | 12.5% |
| Steering behavior | 4 | 12.5% |
| Transmission and shifting | 2 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 7 |
| Service Brakes | 4 |
| Structure:Body | 4 |
| Unknown Or Other | 4 |
| Engine | 3 |
| Power Train | 3 |
| Steering | 3 |
| Back Over Prevention: Rearview System Braking | 2 |
Electrical System: 7; Service Brakes: 4; Structure:Body: 4; Unknown Or Other: 4; Engine: 3; Power Train: 3; Steering: 3; Back Over Prevention: Rearview System Braking: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 26 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 14 |
| 2025 | 11 |
| 2026 | 7 |
2024: 14; 2025: 11; 2026: 7
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 6 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11583205 · 2024-04-15 (April 15, 2024)
This feature is only able to be turned off by going through 3 or 4 submenus in settings. This is extremely distracting while driving at highway speeds and poses a safety risk. This change does not persist every time you restart the car like other safety features such as lane keep assist. This leads to needing to then navigate through multiple menus while driving if you forget to turn it off every time you start your vehicle if you prefer not to use this feature.
Owner-reported narrative. Look up ODI 11583205 at NHTSA ↗
Owner report 11588107 · 2024-05-10 (May 10, 2024)
Two things here. One is when using adaptive cruise control; when there is a car in front that is going slower than your speed your car will slow down. But when it goes out of the way the car will just rev up as much as it can and just catch up to speed. My Camry before this had two options of speeding up; one slower than the other so it saves the transmission. Also, my engine would randomly be at higher rpm’s than usual when at park. It would idle higher than go lower than back and forth. I’ve experienced it during cruise control when randomly …
Owner-reported narrative. Look up ODI 11588107 at NHTSA ↗
Owner report 11591679 · 2024-05-31 (May 31, 2024)
Water leaking to right rear cargo area after rain that makes the roof trim wet, the cargo floor and spare tire compartment flooded. The water seems to flow out from seat belt opening.
Owner-reported narrative. Look up ODI 11591679 at NHTSA ↗
Owner report 11597837 · 2024-06-30 (June 30, 2024)
I rinsed off the car yesterday and a day later I noticed water spots/lines in the inside of the trunk area. I wiped them down but we have another cx 50 and when I checked that one out of curiosity it has the same leaking area.
Owner-reported narrative. Look up ODI 11597837 at NHTSA ↗
Owner report 11597838 · 2024-06-30 (June 30, 2024)
I rinsed off the car yesterday and a day later I noticed water spots/lines in the inside of the trunk area. I wiped them down but we have another cx 50 and when I checked that one out of curiosity it has the same leaking area.
Owner-reported narrative. Look up ODI 11597838 at NHTSA ↗
Owner report 11599854 · 2024-07-07 (July 7, 2024)
Automatic transmission failure, engine malfunction, safety driver function. My car will not accelerate, or move out of 1,2,3 gear.
Owner-reported narrative. Look up ODI 11599854 at NHTSA ↗
Owner report 11603315 · 2024-07-19 (July 19, 2024)
Window shattered while idle.
Owner-reported narrative. Look up ODI 11603315 at NHTSA ↗
Owner report 11607135 · 2024-08-07 (August 7, 2024)
Vehicle steering failed and caused the vehicle to go in opposite direction than intended, ended up almost hitting a streetlamp due to this. Issue had happened before and ended up on opposite side of traffic but had attributed it to loss of traction and wet weather at the time, but likely related to this. reported to dealer and they were unable to recreate or find any issue
Owner-reported narrative. Look up ODI 11607135 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V167000 · Trailer Hitches
Reported: 2025-03-14 (March 14, 2025)
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Consequence: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
NHTSA campaign record ↗