2017 Maserati QUATTROPORTE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
6 distinct recall campaigns
8,500 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 1 |
Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
2018: 1
Pattern summary
Unknown Or Other leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11100463 · 2018-06-07 (June 7, 2018)
THE RECALL IS FOR SAFETY ISSUES AND WE CAN NOT DRIVE THE CAR. WE TRIED CONTACTING KENNY TRADER AND FRANK MORENO AT OGARA WESTLAKE VILLAGE MASERTI DEALER SEVERAL TIMES VIA PHONE AND EMAIL TO NO AVAIL. I CONTACTED MASERTIA NORTH AMERICA AND SPOKE WITH ALICIA I BELIEVE. SHE PROMISED TO CALL ME BACK AND I NEVER HEARD BACK. I CAN NOT DRIVE THE CAR FOR FEAR IT WILL JUST STOP BASED ON THE LETTER RECEIVED. I WANT MASERTI TO PICK IT AND REPAIR IT AND RETURN IT TO ME VIA TOW. THANK YOU
Owner-reported narrative. 8,500 miles reported. Look up ODI 11100463 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V839000 · Back Over Prevention: Camera System
Reported: 2016-11-18 (November 18, 2016)
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
Consequence: If the back-up camera is inoperable, it may be more difficult for the operator to see people or objects behind the vehicle, increasing the risk of injury or crash.
Remedy: Maserati will notify owners, and dealers will update the ETM software, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 327.
NHTSA campaign record ↗16V840000 · Tires:Sidewall
Reported: 2016-11-21 (November 21, 2016)
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Ghibli and Quattroporte vehicles and one model year 2016 Ghibli vehicle manufactured February 29, 2016, to October 29, 2016. These vehicles are equipped with certain Pirelli P Zero All Season tires, size 275/40R19 101W, that may develop cracks in their lower sidewall, possibly resulting in a loss of air.
Consequence: A loss of air may result in tire failure or a loss of vehicle control, increasing the risk of a crash.
Remedy: Maserati will notify owners, and dealers will replace the affected tires, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 324.
NHTSA campaign record ↗16V856000 · Power Train:Driveline:Differential Unit
Reported: 2016-11-28 (November 28, 2016)
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte and Ghibli vehicles manufactured July 1, 2016, to October 12, 2016. The rear differential unit pinion nut may not have been properly tightened, allowing the pinion nut to loosen.
Consequence: A loose pinion gear may bind, possibly resulting in the rear wheels locking up and increasing the risk of a crash.
Remedy: Maserati will notify owners, and dealers will inspect the rear differential unit pinion nut torque, and, as necessary, replace the rear differential unit, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 328.
NHTSA campaign record ↗17V046000 · Seats:Front Assembly:Power Adjust | Electrical System:Wiring
Reported: 2017-01-20 (January 20, 2017)
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Consequence: An electrical short can increase the risk of a fire.
Remedy: Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.
NHTSA campaign record ↗17V610000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2017-09-29 (September 29, 2017)
Maserati North America, Inc. (Maserati) is recalling certain 2015-2017 Quattroporte GTS vehicles equipped with a V8 3.8 liter engine. A resistor in the low pressure fuel pump resistor may fail, causing a loss of engine power or a stall.
Consequence: A stall can increase the risk of a crash.
Remedy: Maserati will notify owners, and dealers will replace the fuel pump resistor cable assembly, free of charge. Interim notices informing owners of the safety risk are expected to be mailed 11/28/2017. Owners will receive a second notice when the remedy is available. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 359.
NHTSA campaign record ↗18V173000 · Electrical System:Software | Engine And Engine Cooling:Engine
Reported: 2018-03-14 (March 14, 2018)
Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
Consequence: If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
Remedy: Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.
NHTSA campaign record ↗