2017 Mack GRANITE (GU): complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2017 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Wheels is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Wheels | 1 |
Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
2018: 1
Pattern summary
Wheels leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11160663 · 2018-12-11 (December 11, 2018)
THIS REFERRAL INVOLVES A DUMP TRUCK INJURY ACCIDENT RESULTING IN THE VEHICLE OVERTURNING. I AM A KY OSHA COMPLIANCE OFFICER ASSIGNED A COMPLAINT IN REGARDS TO THIS VEHICLE. THE COMPLAINANT ALLEGES THAT THE TRUCK NEEDED NEW TIRES. THEY ALLEGE THAT A BLOWN WORN TIRE CAUSED THIS ACCIDENT. THE ACCIDENT HAPPENED NEAR MARION, KY. THE TRUCK IS NOW IN A COLLISION REPAIR CENTER AT 945 NANDINO BLVD IN LEXINGTON, KY. I INSPECTED THE VEHICLE AND IT HAD A WORN INNER RIGHT REAR TIRE. THE TRUCK WAS LOADED WITH 25 TONS OF GRAVEL AND TRAVELING AT APPROXIMATELY …
Owner-reported narrative. Look up ODI 11160663 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V098000 · Steering
Reported: 2016-02-19 (February 19, 2016)
Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.
Consequence: If the roll pin is missing, the steering shaft may disconnect from the yoke, resulting in a complete loss of steering and increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0400.
NHTSA campaign record ↗16V929000 · Suspension:Front:Hub
Reported: 2016-12-23 (December 23, 2016)
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Consequence: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
NHTSA campaign record ↗23V600000 · Exterior Lighting:Turn Signal
Reported: 2023-08-25 (August 25, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.
NHTSA campaign record ↗