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1997 Lincoln TOWN CAR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

250 owner complaints analyzed

6 distinct recall campaigns

90,000 mi median reported failure mileage

Scope: 1997 model year. Data snapshot: . 127 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe is the most frequently named component, appearing in 39 of 250 complaints (15.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4116.4%
Engine operation176.8%
Steering behavior156.0%
Electrical and battery issues52.0%
Transmission and shifting41.6%
Fuel system concerns20.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
39
Vehicle Speed Control
30
Suspension:Front:Control Arm:Lower Ball Joint
21
Engine And Engine Cooling
19
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
16
Fuel System, Gasoline:Carburetor System
13
Engine And Engine Cooling:Cooling System
11
Engine And Engine Cooling:Engine
10
Component breakdown data
CategoryCount
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe39
Vehicle Speed Control30
Suspension:Front:Control Arm:Lower Ball Joint21
Engine And Engine Cooling19
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings16
Fuel System, Gasoline:Carburetor System13
Engine And Engine Cooling:Cooling System11
Engine And Engine Cooling:Engine10

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe: 39; Vehicle Speed Control: 30; Suspension:Front:Control Arm:Lower Ball Joint: 21; Engine And Engine Cooling: 19; Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings: 16; Fuel System, Gasoline:Carburetor System: 13; Engine And Engine Cooling:Cooling System: 11; Engine And Engine Cooling:Engine: 10

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
7
50,000 to 74,999
25
75,000 to 99,999
44
100,000 to 149,999
37
150,000 and above
11
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9997
50,000 to 74,99925
75,000 to 99,99944
100,000 to 149,99937
150,000 and above11

Under 25,000: 3; 25,000 to 49,999: 7; 50,000 to 74,999: 25; 75,000 to 99,999: 44; 100,000 to 149,999: 37; 150,000 and above: 11

75,000 to 99,999 miles has the most reports with usable mileage (44). 123 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
17
2001
24
2002
30
2003
23
2004
40
2005
21
2006
18
2007
19
2008
28
2009
3
2010
7
2011
4
2012
1
2013
2
2014
4
2015
4
2016
2
2019
1
2022
2
Complaints over time data
CategoryCount
200017
200124
200230
200323
200440
200521
200618
200719
200828
20093
20107
20114
20121
20132
20144
20154
20162
20191
20222

2000: 17; 2001: 24; 2002: 30; 2003: 23; 2004: 40; 2005: 21; 2006: 18; 2007: 19; 2008: 28; 2009: 3; 2010: 7; 2011: 4; 2012: 1; 2013: 2; 2014: 4; 2015: 4; 2016: 2; 2019: 1; 2022: 2

Pattern summary

Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe leads the component reports. Braking behavior appears in 41 complaint narratives. Engine operation appears in 17 complaint narratives. Steering behavior appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10001736 · 2003-01-10 (January 10, 2003)

CONSUMER WAS UNABLE TO START THE VEHICLE BECAUSE THE STEERING WHEEL WAS LOCKED, THE STEERING WHEEL WAS DIFFICULT FOR THE CONSUMER TO UNLOCK. *TT *JB

Owner-reported narrative. Look up ODI 10001736 at NHTSA ↗

Owner report 10001838 · 2003-01-02 (January 2, 2003)

WHILE DRIVING AND WITHOUT WARNING INTAKE MANIFOLD CRACKED CAUSING COOLANT FLUID TO LEAK. DEALER NOTIFIED. TS. *AK

Owner-reported narrative. Look up ODI 10001838 at NHTSA ↗

Owner report 10002248 · 2003-01-07 (January 7, 2003)

CONSUMER STATES UPON IMPACT THE AIR BAGS DEPLOYED AND SPLIT PROVIDING NO PROTECTION, CAUSING INJURIES. PLEASE PROVIDE ANY ADDITION INFORMATION. TS *DT

Owner-reported narrative. Look up ODI 10002248 at NHTSA ↗

Owner report 10003724 · 2003-01-14 (January 14, 2003)

WHILE DRIVING CONSUMER HEARS A "SQUEAKING" NOISE COMING FROM THE LEFT SIDE. CONSUMER SUSPECTS THAT BUSHING AND/OR BALL JOINT IS DEFECTIVE AND POSES A SAFETY HAZARD. RELATED RECALL 98V322000, CONSUMER'S V.I.N. IS NOT INCLUDED.TS

Owner-reported narrative. Look up ODI 10003724 at NHTSA ↗

Owner report 10004327 · 2003-01-22 (January 22, 2003)

CONSUMER CALLED HAD PROBLEMS WITH THE INTAKE MANIFOLD. DEALER WAS CONTACTED AND STATED THAT IF THERE IS A RECALL THEY WIL GET BACK WITH HIM. TS INTAKE MANIFOLD SPLIT AND HAD TO BE REPLACED. *TT

Owner-reported narrative. 58,213 miles reported. Look up ODI 10004327 at NHTSA ↗

Owner report 10007862 · 2003-02-20 (February 20, 2003)

WHEN DRIVING UNDER 10 MILES PER HOUR THE VEHICLE WILL SHUT OFF. THERE IS SOMETIMES A WARNING THAT THIS IS ABOUT TO OCCUR BECAUSE THE INSTRUMENT PANEL WILL FAIL. I EXPERIENCED THIS LAST YEAR AND UPON REPLACING THE BATTERY (WHICH WAS LESS THAN 1 YEAR OLD) THE PROBLEM WENT AWAY UNTIL NOW. THIS BATTERY IS A 60 MONTH BATTERY AND IS ONLY 10 MONTHS OLD.

Owner-reported narrative. 127,000 miles reported. Look up ODI 10007862 at NHTSA ↗

Owner report 10007976 · 2003-02-22 (February 22, 2003)

INTAKE MANIFOLD FAILURE...PART MADE OUT OF PLASTIC. DEALER STATES MANUFACTURE HAD ISSUED A "CAMPAIGN" TO REPLACE AT NO CHARGE BECAUSE THEY KNEW PART WAS FAULTY...BUT ONLY IF VEHICLE WAS IN "TAXI OR LIMO" SERVICE. I AM OUTRAGED THAT MANUFACTURE ACKNOWLEDGES THAT PART IS FAULTY BUT DOES NOT REPLACE WITH ADEQUATE REPLACEMENT. VEHICLE HAS ONLY 56000 MILES. COST TO ME TO REPAIR ALMOST $900.00. CALL TO FORD CUSTOMER SERVICE REPRESENTATIVE HAS YET TO BE RETURNED.

Owner-reported narrative. 56,000 miles reported. Look up ODI 10007976 at NHTSA ↗

Owner report 10009109 · 2003-02-24 (February 24, 2003)

RECALL#98V322000 WAS NOT VALID. THE CONSUMER STATED THAT THERE WERE NO RECALLS. *JB SCC

Owner-reported narrative. Look up ODI 10009109 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V157001 · Seat Belts:Front:Anchorage

Reported: 2000-06-12 (June 12, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

NHTSA campaign record ↗
00V157002 · Seat Belts:Front:Anchorage

Reported: 2000-06-12 (June 12, 2000)

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Consequence: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

NHTSA campaign record ↗
01V318000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2001-10-03 (October 3, 2001)

EQUIPMENT DESCRIPTION: PASSENGER VEHICLES THAT HAVE HAD THE DRIVER'S AIR BAG MODULE REPLACED AFTER APRIL 5, 2000. THE REPLACEMENT DRIVER'S AIR BAG MODULE INFLATOR MAY HAVE INSUFFICIENT WELDS THAT COULD PREVENT PROPER INFLATION OF THE AIR BAG.

Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIR BAG MAY NOT PROPERLY DEPLOY WHICH COULD POTENTIALLY RESULT IN LESS THAN THE INTENDED LEVEL OF OCCUPANT PROTECTION.

Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE DRIVER'S AIR BAG MODULE. OWNER NOTIFICATION BEGAN OCTOBER 5, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

NHTSA campaign record ↗
07V336000 · Vehicle Speed Control

Reported: 2007-08-03 (August 3, 2007)

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

NHTSA campaign record ↗
96V231000 · Air Bags:Frontal

Reported: 1996-11-12 (November 12, 1996)

TWO BOLTS THAT ATTACH THE DRIVER AIR BAG TO THE STEERING WHEEL WERE NOT INSTALLED DURING VEHICLE ASSEMBLY.

Consequence: IN THE EVENT OF A FRONTAL COLLISION, THE AIR BAG MODULE WOULD STAY IN POSITION DURING DEPLOYMENT. HOWEVER, THE MODULE COULD LEAVE THE STEERING WHEEL CAVITY FOLLOWING AIR BAG DEPLOYMENT.

Remedy: DEALERS WILL INSPECT THE VEHICLES AND INSTALL ANY BOLTS THAT ARE MISSING.

NHTSA campaign record ↗
98V322000 · Suspension:Front:Control Arm:Lower Ball Joint

Reported: 1998-12-16 (December 16, 1998)

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

Consequence: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

NHTSA campaign record ↗