2011 Lincoln MKZ: complaints, problems and recalls

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE DRIFTED TO THE LEFT ABNORMALLY. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR MOST FREQUENTLY WHEN TRAVELING AT HIGHWAY SPEEDS OF 60 MPH AND ABOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO LOCATE A FAILURE WITHIN THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000 AND THE FAILURE MILEAGE WAS 359. UPDATED 06/0611 *BF UPDATED 1/24/2012 *LN *TR

Owner-reported narrative. 359 miles reported. Look up ODI 10399185 at NHTSA ↗

THE 2011 MKZ FRONT SEATS HAVE A HARD BLOCK I THINK IS THE BOX FOR THE SEAT CONTROLS THAT IF YOU SIT IN IT FOR MORE THAN A FEW MINUTES STARTS HURTING THE BACK OF YOUR LEGS. IT ACTUALLY TAKES YOUR ATTENTION AWAY BECAUSE IT IS SO UN COMFORTABLE YOU ARE ALWAYS ADJUSTING THE WAY YOU ARE SITTING. I TOOK IT IN FOR SERVICE AND THE SERVICE TECH FELT IT AND TOLD ME THAT HE THOUGHT SOMETHING WAS WRONG TOO. HE CALLED ME THE NEXT DAY AND TOLD ME THAT THE SEAT WAS THE STANDARD AND THAT IS THE WAY THEY WERE MADE THERE WASN'T ANYTHING THEY COULD DO. WHEN …

Owner-reported narrative. Look up ODI 10429148 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE WAS ATTEMPTING TO PARK WITH THE BRAKE DEPRESSED. THE VEHICLE PROCEEDED TO JUMP OVER A CURB AND CAME TO A STOP WHEN IT CRASHED INTO A CEMENT PILLAR. THE CONTACT SUFFERED INJURIES TO THE BACK. A POLICE REPORT WAS FILED. THE CONTACT ALSO STATED THAT BEFORE THE FAILURE, THE ENGINE EXHIBITED A REVING SOUND BUT THE CONTACT THOUGHT THAT THE NOISE WAS NORMAL. THE VEHICLE WAS TOWED TO A LOCAL COLLISION SPECIALIST. THE VEHICLE WAS NOT REPAIRED. TH…

Owner-reported narrative. 18,500 miles reported. Look up ODI 10483755 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED DURING THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DESTROYED. THE CONTACT TOOK THE VEHICLE TO A DEALER HOWEVER, THE DEALER COULD NOT DUPLICATE THE ISSUE NOR DETECTED A DEFECT CODE DURING THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000.

Owner-reported narrative. 19,000 miles reported. Look up ODI 10509898 at NHTSA ↗

40 M, CAR WHEN RIGHT OFF ROAD, HIT A POLL. CENTER TO RIGHT FRONT DAMAGE. AIR BAG DID NOT DEPLOY. I DID NOT HAVE ANY CUTS ON FACE BUT MY HEAD WAS HURTING HARD. ALOT I DON'T REMEMBER AFTER THAT FOR DAYS. *TR

Owner-reported narrative. 102,000 miles reported. Look up ODI 10566970 at NHTSA ↗

DISPLAY IN DASHBOARD DISPLAYED "BLINDSPOT NOT AVAILABLE". SIMULTANEOUSLY, THE BLIND SPOT WARNING LIGHT ON PASSENGER (RIGHT) SIDE CAME ON AND WOULD NOT GO OFF FOR SEVERAL MINUTES. WARNING MESSAGE IN DASHBOARD DISPLAY WENT OFF ON ITS OWN, BUT INDICATOR LIGHT WILL NOT COME ON WITH VEHICLE IN THE BLIND SPOT. *TR

Owner-reported narrative. 30,742 miles reported. Look up ODI 10567919 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT PROPANE FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE CATALYTIC CONVERTER MIGHT HAVE FAILED BUT WAS UNAWARE HOW TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 20,000.

Owner-reported narrative. 20,000 miles reported. Look up ODI 10594488 at NHTSA ↗

I WAS THE DRIVER; THE ACCIDENT OCCURED DAY;SUNNY AROUND NOON;I WAS IN A LIBRARY PARKING LOT PULLING INTO A PARKING SPACE -SLOWLY SUDDENLY , THE CAR LEAPT FORWARD THE AND "SOMETHING" SEEMED TO BE UNDER THE ACCELERATOR- IT LEAPT FORWARD I COULD LT NOT MAKE THE CAR STOP; WHAT STOPPED THE CAR WASAE CONCRETE LIGHT POST WHICH EXPLODED. IF I HAD NOT HIT THE POST THE CAR WOULD HAVE GONE IN TO A LAKE AND I MIGHT HAVE DROWNED. I WAS ALONE THE CAR - AND I HAD ABOUT $10,000 DAMAGE TO MY CAR. I BELIEVE THE FLOOR MAT SHIFTED AND WAS UNDER THE ACCELERAT…

Owner-reported narrative. 25,000 miles reported. Look up ODI 10637447 at NHTSA ↗

Reported: 2015-06-02 (June 2, 2015)

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Reported: 2016-05-31 (May 31, 2016)

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Reported: 2018-11-01 (November 1, 2018)

Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.

Consequence: If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.

Reported: 2019-01-07 (January 7, 2019)

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

Reported: 2021-03-10 (March 10, 2021)

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.