2010 Lincoln MKZ: complaints, problems and recalls

WE PURCHASED A 2010 LINCOLN MKZ LAST YEAR FOR MY WIFE. AS SOON AS I DROVE IT OFF THE LOT I REALIZED THERE WAS A DRIFT TO THE RIGHT. WE DO NOT DRIVE THE CAR OFTEN AND WE DECIDED TO LET IT GO UNTIL THE FIRST RECOMMENDED CHECKUP. IT WAS CHECKED AND THE ALIGNMENT WAS FOUND TO BE IN SPECS AS PER FORD. THERE WAS ALSO A LETTER TO THE DEALERS STATING THAT THE DRIFT WAS A "CHARACTERISTIC" OF OTHER FRONT WHEEL DRIVE FORD PRODUCTS AND THERE IS "NO PROBLEM" WITH THE VEHICLE! I HAVE CONTACTED FORD EVER SINCE THE SERVICE AND THEY WILL DO NOTHING TO REPAIR IT…

Owner-reported narrative. 2,600 miles reported. Look up ODI 10334562 at NHTSA ↗

WHILE BACKING INTO A PARKING SPOT, THE CAR'S REAR SENSORS SOUNDED. SINCE I THOUGHT THERE WAS STILL 3 OR 4 FEET OF SPACE TO A CHAIN LINK FENCE BEHIND THE CAR, I GOT OUT TO INVESTIGATE. THERE WAS ROOM, SO I GOT BACK INTO THE CAR & CONTINUED TO BACK UP SLOWLY WHILE LOOKING OUT THE OPEN DRIVER DOOR. WHEN I APPLIED THE BRAKE, THE CAR WOULD NOT STOP. I APPLIED THE BRAKES A FEW MORE TIMES, BUT STILL COULDN'T GET THE CAR TO STOP. I BELIEVE I MOVED MY RIGHT FOOT MORE TO THE LEFT & TRIED TO STOP AGAIN. WHEN THAT DIDN'T STOP THE CAR, IN DESPERATION I M…

Owner-reported narrative. 3,049 miles reported. Look up ODI 10349093 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. DURING THE CRASH THE FRONT DRIVER AND PASSENGER SEATS COLLAPSED BACKWARD. THE CONTACT AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 33,700.

Owner-reported narrative. 33,700 miles reported. Look up ODI 10399833 at NHTSA ↗

MY 2010 LINCOLN MKZ CAR WAS STRUCK IN THE DRIVERS DOOR ON 15 APRIL 2011 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER AND PASSENGER BEING BADLY INJURED. BOTH VEHICLES WERE TOTALED. *TR

Owner-reported narrative. 25,000 miles reported. Look up ODI 10405677 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE ATTEMPTING TO PARK AT APPROXIMATELY 5 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE CRASHED INTO A BRICK WALL CAUSING DAMAGE TO THE FRONT END OF THE VEHICLE. THE PASSENGER SUSTAINED BRUISING AND THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/18/11*LJ UPDATED 3/30/12 *CN

Owner-reported narrative. 20,000 miles reported. Look up ODI 10425627 at NHTSA ↗

DRIVING AT 35 MPH, TRIED TO SLOW DOWN FOR A STOP LIGHT. CAR WOULD NOT SLOW, BRAKES WERE INEFFECTIVE AGAINST THE MOTOR THAT WAS STUCK ACCELERATING. I PUT CAR IN NUETRAL ( AS CAR ENGINE RACED) AND COASTED INTO A BUSINESS PARKING LOT. I SHUT OFF CAR AND RESTARTED. ENGINE REVS WERE NORMAL. I PUT CAR BACK INTO DRIVE AND DROVE BACK TO WORK, THE RPM'S WERE SURGING, BUT NOT OUT OF CONTROL THIS TIME. *TR

Owner-reported narrative. 58,136 miles reported. Look up ODI 10449090 at NHTSA ↗

BACKED CROOKEDLY INTO PARKING SLOT IN PUBLIC PARKING LOT. TRIED TO STRAIGHTEN CAR IN SLOT BY SLOWLY MOVING FORWARD. CAR ON ITS OWN LURCHED AHEAD AT HIGH RATE OF SPEED; BRAKES HAD LITTLE EFFECT AND I STRUCK A PARKED CAR. SOMEHOW SHIFTED INTO REVERSE AND CAR ON ITS OWN GAINED FEROCIOUS SPEED TRAVELING BACKWARDS. THIS FORWARD, THEN BACKWARD PATTERN CONTINUED ON ITS OWN WHILE I STRUGGLED TO CONTROL THE STEERING WHEEL. IN REVERSE, CAR CONTINUED GAINING SPEED BEYOND MY CONTROL, WHEELING ABOUT THE PARKING LOT AND STRIKING 3 OR 4 ADDITIONAL AUTOS. DURI…

Owner-reported narrative. 5,100 miles reported. Look up ODI 10460314 at NHTSA ↗

EXCESSIVE HEATING OF HEATED/COOLED FRONT SEATS AT APPROX. 40,000 MILES. TEMPERATURE TOO HIGH TO TOUCH. AT 50,600 MILES, DCSM MODULE UNDER THE DRIVER SEAT AND ASSOCIATED PIGTAIL WIRING BURNED UP, MELTING CONNECTOR AND WIRING. DEALER EVALUATED PRIOR OVER HEATING OF BOTH DRIVER AND PASSENGER SEATS AS NORMAL AT APPROX. 40,000 MILES. *TR

Owner-reported narrative. 40,000 miles reported. Look up ODI 10478576 at NHTSA ↗

Reported: 2016-05-31 (May 31, 2016)

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Reported: 2018-01-11 (January 11, 2018)

Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Reported: 2018-11-01 (November 1, 2018)

Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.

Consequence: If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.

Reported: 2019-01-07 (January 7, 2019)

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

Reported: 2019-12-18 (December 18, 2019)

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

Reported: 2021-02-16 (February 16, 2021)

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Reported: 2021-03-10 (March 10, 2021)

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.