2018 Lexus LS500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
2 distinct recall campaigns
19,735 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Wheels is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Wheels | 2 |
| Service Brakes | 1 |
| Structure | 1 |
Wheels: 2; Service Brakes: 1; Structure: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 2 |
| 2022 | 1 |
2018: 1; 2019: 2; 2022: 1
Pattern summary
Wheels leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11138733 · 2018-10-09 (October 9, 2018)
2018 LS 500. CONSUMER WRITES WITH REGARD TO POOR DESIGN FEATURES AND HIGH REPAIR COST FOR VEHICLE. *AS NO ANSWER REQUIRED, NHTSA CC'D ON COMPLAINT. *EA *JS *JS
Owner-reported narrative. Look up ODI 11138733 at NHTSA ↗
Owner report 11204231 · 2019-04-28 (April 28, 2019)
RUN FLAT TIRES ON LS 500 2018 HAS MANUFACTURE RECALL "KLC" AND NHTSA RECALL "19V134". THE VEHICLE WILLL BE DRIVEN CONTINUALLY OVER 2,500 MILES AT SPEEDS IN EXCESS OF 60MPH FOR 7-8 HOURS WITH FAMILY MEMBERS. LEXUS DEALER IS UNABLE TO RESPOND IF THE TIRES ON THE VEHICLE ARE RECALLED. DRIVE SAFELY IS THE CONCERN.
Owner-reported narrative. 6,469 miles reported. Look up ODI 11204231 at NHTSA ↗
Owner report 11232855 · 2019-07-17 (July 17, 2019)
TIRE RECALL. CAR HAS BEEN AT THE DEALER FOR FOUR WEEKS NOW. TIRES ARE BACK ORDERED,. THEY CANNOT TELL ME WHEN THEY WILL BE AVAILABLE. I AM ISSUED A LOANER TO DRIVE, BUT IT IS VERY FRUSTRATING NOT TO KNOW WHEN THE REPAIR WILL BE DONE. IT SEEMS THEY SHOULD HAVE A SUPPLY OF THESE TIRES IF 6300 VEHICLES ARE AFFECTED.
Owner-reported narrative. Look up ODI 11232855 at NHTSA ↗
Owner report 11454114 · 2022-02-25 (February 25, 2022)
The contact owns a 2018 Lexus LS500. The contact stated that while depressing the brake pedal, there was an abnormally loud knocking under the vehicle near the suspension. The contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,000.
Owner-reported narrative. 33,000 miles reported. Look up ODI 11454114 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V012000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2020-01-13 (January 13, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
NHTSA campaign record ↗20V682000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2020-11-04 (November 4, 2020)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
NHTSA campaign record ↗