Lexus LS500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
8 owner complaints analyzed
3 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2018 to 2021 model years. Data snapshot: . 5 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Service Brakes is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 25.0% |
| Engine operation | 1 | 12.5% |
| Fuel system concerns | 1 | 12.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 2 |
| Wheels | 2 |
| Fuel/Propulsion System | 1 |
| Power Train:Automatic Transmission:Gear Position Indication (Prndl) | 1 |
| Structure | 1 |
| Unknown Or Other | 1 |
Service Brakes: 2; Wheels: 2; Fuel/Propulsion System: 1; Power Train:Automatic Transmission:Gear Position Indication (Prndl): 1; Structure: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 2 |
2018: 1; 2019: 3; 2020: 1; 2021: 1; 2022: 2
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11454114 · 2022-02-25 (February 25, 2022)
The contact owns a 2018 Lexus LS500. The contact stated that while depressing the brake pedal, there was an abnormally loud knocking under the vehicle near the suspension. The contact took the vehicle to the dealer however, the mechanic was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,000.
Owner-reported narrative. 33,000 miles reported. Look up ODI 11454114 at NHTSA ↗
Owner report 11265937 · 2019-10-03 (October 3, 2019)
TL* THE CONTACT'S FATHER OWNS A 2019 LEXUS LS500. WHILE REVERSING AT LOW SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE WHILE REVERSING. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE UTILITY BOX. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE REAR BUMPER REPAIRED. LEXUS OF THOUSAND OAKS (3755 AUTO MALL DR, THOUSAND OAKS, CA 91362, [phone removed]) REFERRED TH…
Owner-reported narrative. 2,000 miles reported. Look up ODI 11265937 at NHTSA ↗
Owner report 11322723 · 2020-04-29 (April 29, 2020)
FUEL PUMP ISSUE IDENTIFIED IN JANUARY 2020. COULD CAUSE STALL AND ACCIDENT ON HIGHWAY. STILL NO FIX AVAILABLE AFTER 4 MONTHS. PROBABLY IN EXCESS OF 2,000,000 VEHICLES (LEXUS AND TOYOTA) AFFECTED AND REPRESENT A HAZARD ON THE ROADS OF THE US.
Owner-reported narrative. 10,000 miles reported. Look up ODI 11322723 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 0 |
2018: 2; 2019: 3; 2020: 1; 2021: 0