2021 Lexus LS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine is the most frequently named component, appearing in 1 of 5 complaints (20.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 1 |
| Exterior Lighting | 1 |
| Tires:Tread/Belt | 1 |
| Unknown Or Other | 1 |
| Wheels | 1 |
Engine: 1; Exterior Lighting: 1; Tires:Tread/Belt: 1; Unknown Or Other: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 2 |
| 2025 | 1 |
| 2026 | 2 |
2024: 2; 2025: 1; 2026: 2
Pattern summary
Engine leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11565488 · 2024-01-14 (January 14, 2024)
The car slipped because of tread wear on the inner side of all four tires. Car has manufacturer installed tires.
Owner-reported narrative. Look up ODI 11565488 at NHTSA ↗
Owner report 11626674 · 2024-11-21 (November 21, 2024)
OEM Bridgestone Turanza EL440 RFT 245/45 R20 These tires have not retained recommended air pressure for more than a few weeks at a time since new. Inspection earlier this year by a Bridgestone dealer found no problem with a tire that had lost 5 psi in a week. The tire subsequently began making a rotational noise that the Lexus dealer diagnosed as a slipped belt. Having replaced the defective tire, I now have the same noise symptoms arising in another tire. The dealer can find no reason for the chronic air loss in the two left side tires which,…
Owner-reported narrative. Look up ODI 11626674 at NHTSA ↗
Owner report 11654618 · 2025-04-14 (April 14, 2025)
I was driving and my sunroof exploded sounding like a gun shot. The sunroof shattered and was blown apart on all 4 sides. Glass fell in my face and all over me
Owner-reported narrative. Look up ODI 11654618 at NHTSA ↗
Owner report 11734508 · 2026-04-29 (April 29, 2026)
Both headlight assemblies on a 2021 Lexus LS 500 show external lens delamination, along with visible condensation inside the sealed units. The vehicle has been garage kept, has not been involved in any accidents, and has no external damage to the headlight assemblies. The outer lens surfaces are deteriorating, and moisture is present inside components that are designed to be sealed. The condition has progressively worsened over time. These issues reduce headlight clarity and light output, negatively affecting forward visibility during nightti…
Owner-reported narrative. Look up ODI 11734508 at NHTSA ↗
Owner report 11740217 · 2026-05-26 (May 26, 2026)
My vehicle has the V6 twin turbo engine that’s been recalled on other years and models and was diagnosed with an internal engine failure. The mechanic at the dealership couldn’t figure out the problem so an expert TAS Lexus specialist was called in and couldn’t figure out the problem either. They’ve had the car for 3 months and since they don’t know how to fix it they are telling me to just replace the engine with a used engine at a cost of $25,000. The vehicle is just out of warranty and Toyota/Lexus is refusing to cover any of the costs. Th…
Owner-reported narrative. Look up ODI 11740217 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V275000 · Air Bags:Sensor:Occupant Classification:Front Passenger
Reported: 2024-04-17 (April 17, 2024)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
NHTSA campaign record ↗