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U.S. public vehicle records

2012 Lexus IS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

18 owner complaints analyzed

0 distinct recall campaigns

23,000 mi median reported failure mileage

Scope: 2012 model year. Data snapshot: . 5 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 8 of 18 complaints (44.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior422.2%
Electrical and battery issues15.6%
Fuel system concerns15.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
8
Structure:Body
4
Visibility/Wiper
4
Unknown Or Other
3
Fuel/Propulsion System
2
Service Brakes
2
Vehicle Speed Control
2
Electrical System
1
Component breakdown data
CategoryCount
Air Bags8
Structure:Body4
Visibility/Wiper4
Unknown Or Other3
Fuel/Propulsion System2
Service Brakes2
Vehicle Speed Control2
Electrical System1

Air Bags: 8; Structure:Body: 4; Visibility/Wiper: 4; Unknown Or Other: 3; Fuel/Propulsion System: 2; Service Brakes: 2; Vehicle Speed Control: 2; Electrical System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9991
100,000 to 149,9991
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2015
3
2017
2
2019
2
2020
5
2022
2
2024
1
2026
3
Complaints over time data
CategoryCount
20153
20172
20192
20205
20222
20241
20263

2015: 3; 2017: 2; 2019: 2; 2020: 5; 2022: 2; 2024: 1; 2026: 3

Pattern summary

Air Bags leads the component reports. Braking behavior appears in 4 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10693726 · 2015-03-11 (March 11, 2015)

WHEN BRAKING, OR SLOWING BRAKING AND LETTING GO, WEIRD CREAKING NOISE IS MADE. LEXUS IS AWARE OF THESE ISSUES BUT WILL DO NOTHING TO HELP EVEN WHEN CAR WAS STILL UNDER WARRANTY. *TR

Owner-reported narrative. 23 miles reported. Look up ODI 10693726 at NHTSA ↗

Owner report 10734027 · 2015-07-14 (July 14, 2015)

MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WAS DRIVE ABLE AND NO ISSUES WERE FOUND. CAR INCURRED $18,000 IN DAMAGES AND WAS NOT DRIVABLE AT THE TIME OF INSPECTION. WITNESSES AT COLLISION SHOP WILL VALIDATE SUCH. WHEN SPEAKING TO REPRESENTATIVES AT LEXUS TO REPORT INCIDENT I WAS TOLD BY 2 RE…

Owner-reported narrative. 23,000 miles reported. Look up ODI 10734027 at NHTSA ↗

Owner report 10735107 · 2015-07-20 (July 20, 2015)

WHEN EXITING A DRIVE THROUGH CAR WASH (VEHICLE IN N) TOLD TO DRIVE OUT. I PUT IT IN DRIVE, BEGIN TO DEPRESS GAS PEDAL, IT JAMS DOWN , I PEEL OUT TOWARDS A CONCRETE JERSEY WALL, HIT IT WITH THE FRONT PASSENGER SIDE CORNER FRONT, BUMPER AND FRONT WHEEL...THEN THE BACK WHEEL, STILL ACCELERATING...DO 1/2 DONUT, END UP FACING BACK IN DIRECTION I JUST TRAVELED FROM..ONLY STOPPED WHEN I HIT THE ON/OFF BUTTON. I'VE DRIVEN FOR 35+ YEARS 9 OF WHICH I HAD A CDL AND DROVE PROFESSIONALLY FOR FEDEX AND NEVER HAD AN ACCIDENT..I'VE DRIVEN VARIETY OF CARS AND …

Owner-reported narrative. 14,500 miles reported. Look up ODI 10735107 at NHTSA ↗

Owner report 10967234 · 2017-03-20 (March 20, 2017)

URGENT SAFETY RECALL FRONT PASS. AIRBAG INFLATOR WHICH CAN RESULT IN SERIOUS INJURY OR DEATH - NO PARTS AVAILABLE & LEXUS UNABLE TO GIVE AN ETA FOR PART. UNACCEPTABLE. WHAT RECOURSE DO I HAVE?

Owner-reported narrative. Look up ODI 10967234 at NHTSA ↗

Owner report 10991224 · 2017-05-23 (May 23, 2017)

TAKATA RECALL MY LOCAL DEALER DOES NOT HAVE THE PARTS NECESSARY TO REMEDY THE PROBLEM. THEY PUT ME ON A WAIT LIST AND SAID IT COULD TAKE 2 MONTHS FOR THE THEM TO GET THE PARTS. THIS IS LEXUS SAN DIEGO

Owner-reported narrative. Look up ODI 10991224 at NHTSA ↗

Owner report 11270079 · 2019-10-21 (October 21, 2019)

I WAS REAR ENDED BY A CAR AT A HIGH RATE OF SPEED AND PUSHED INTO THE CAR IN FRONT OF ME. NONE OF MY AIR BAGS DEPLOYED.

Owner-reported narrative. Look up ODI 11270079 at NHTSA ↗

Owner report 11290735 · 2019-12-22 (December 22, 2019)

MY 2012 LEXUS IS250 HAS STICKY DASHBOARD AND DOOR PANELS. THE DASH IS WET WITH A STICKY LIKE SUBSTANCE WHICH ALSO CAUSES A GLARE AND STAINS ANYTHING THAT TOUCHES THE SURFACE. THE DOOR PANELS ARE PEELING HORRIBLY AND EXTREMELY SOFT TO TOUCH. BUMPING YOUR FINGER ON THE DOOR PANEL LEAVES FRAGMENTS OF THE DOOR PANEL UNDER YOUR NAILS. ALSO ANY PART OF THE DASH AS WELL. THIS DRAMATICALLY DROPS THE APPEARANCE OF THE INTERIOR AND IS A MUST FIX. I DON'T UNDERSTAND WHY THEY ONLY DID THE RECALL ON 06-08. IT WAS LIKE SUCH WHEN I BOUGHT THE CARE IN 2018 WIT…

Owner-reported narrative. Look up ODI 11290735 at NHTSA ↗

Owner report 11298620 · 2020-01-11 (January 11, 2020)

THE TOP CONVERTIBLE MOTOR GOT BROKEN ABOUT TWO YEARS AFTER I BOUGHT IT SO I WENT BACK TO THE DEALERSHIP AND LUCKILY IT WAS UNDER WARRANTY SO THEY REPLACE IT BUT NOW THE ONE THEY PUT ON THAT TIME NOW IT'S BROKEN AGAIN AND THEY WANT TO CHARGE ME TO GET FIXED.

Owner-reported narrative. Look up ODI 11298620 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.