2011 Lexus IS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
0 distinct recall campaigns
77,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 7 of 15 complaints (46.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 2 | 13.3% |
| Braking behavior | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 7 |
| Visibility/Wiper | 4 |
| Structure:Body | 3 |
| Engine | 2 |
| Unknown Or Other | 2 |
| Fuel/Propulsion System | 1 |
| Power Train | 1 |
| Seats | 1 |
Air Bags: 7; Visibility/Wiper: 4; Structure:Body: 3; Engine: 2; Unknown Or Other: 2; Fuel/Propulsion System: 1; Power Train: 1; Seats: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 3 |
| 2017 | 3 |
| 2019 | 1 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 2 |
| 2026 | 3 |
2016: 3; 2017: 3; 2019: 1; 2020: 2; 2021: 1; 2022: 2; 2026: 3
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10885254 · 2016-07-16 (July 16, 2016)
TAKATA RECALL
Owner-reported narrative. Look up ODI 10885254 at NHTSA ↗
Owner report 10903651 · 2016-09-05 (September 5, 2016)
LEXUS NOTIFIED ME IN MAY 2016 OF A RECALL FOR TAKATA AIRBAGS, BUT HAS NOT TAKEN DEFINITIVE ACTION TO REPLACE MY AIRBAG SO MY CAR IS SAFE TO DRIVE.
Owner-reported narrative. Look up ODI 10903651 at NHTSA ↗
Owner report 10924500 · 2016-11-06 (November 6, 2016)
TAKATA RECALL. THIS RECALL IS TAKING TOO LONG AND THERE IS NO RESOLUTION DATE PROPOSED. I AM TRYING TO TRADE-IN OR SELL MY VEHICLE AND RECEIVE OFFERS $4000 OR MORE LESS THEN KBB VALUE. I DON'T WANT TO USE THE VEHICLE ESPECIALLY WITH A FRONT SEAT PASSENGER. THE REAR SEATS ARE NOT CONVENIENT IN THE IS250C MODEL AS IT IS A TWO DOOR AND THE REAR SEATS OFFER A CRAMPED SPACE FOR PASSENGERS.
Owner-reported narrative. Look up ODI 10924500 at NHTSA ↗
Owner report 10943977 · 2017-01-09 (January 9, 2017)
NHTSA RECALL # 16V-340 I WAS INFORMED IN WRITING OVER 6 MONTHS AGO. NOTHING FURTHER HAS HAPPENED SINCE. THE AIR BAGS SHOULD BE REPLACED IMMEDIATELY IF DEFECTIVE! I'M FILING A COMPLAINT THAT LEXUS IS TAKING TOO LONG. BASED ON ATTACHED SCREENSHOT, THEIR EXCUSE IS: "RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" NOT ACCEPTABLE.
Owner-reported narrative. Look up ODI 10943977 at NHTSA ↗
Owner report 11013685 · 2017-08-08 (August 8, 2017)
TAKATA RECALL - ON THE WEBPAGE HTTPS://WWW.NHTSA.GOV/RECALL-SPOTLIGHT/TAKATA-AIR-BAGS, THE 2011 LEXUS IS250 AWD IS SHOWN TO BE INCLUDED IN THE TAKATA AIRBAG RECALL, HOWEVER WHEN SEARCHING BY THE VIN, NO RECALLS ARE SPECIFIED. I HAVE NOT RECEIVED ANY RECALL INFORMATION FROM LEXUS. PLEASE ADVISE IF THE CAR IS INCLUDED ACTUALLY INCLUDED IN THE RECALL. THANK YOU.
Owner-reported narrative. 40,000 miles reported. Look up ODI 11013685 at NHTSA ↗
Owner report 11057740 · 2017-12-31 (December 31, 2017)
TAKATA RECALL - MY CAR IS SUPPOSEDLY AFFECTED BY THE RECALL, BUT THE RECALL WILL NOT ACTUALLY SHOW UP IN THE SYSTEM- IT SOUNDS LIKE IT ONLY HAPPENS IN 2019 - WHICH IS GREATER THAN 6 YEARS AFTER THE CAR WAS PUT IN SERVICE. I AM CONCERNED ABOUT THE SAFETY OF MY PASSENGERS AND LOSS OF VALUE TO THE CAR. ADDITIONALLY, THE CAR IS CURRENTLY IN PA BUT WILL BE MOVING TO WARMER WEATHER CLIMATE AND THIS WILL CAUSE THE DEGRADATION TO HAPPEN MORE RAPIDLY. LEXUS REPORTS THERE ARE NO ISSUES, WHICH IS NOT TRUE ACCORDING TO THEIR OWN WEBSITE.
Owner-reported narrative. Look up ODI 11057740 at NHTSA ↗
Owner report 11279094 · 2019-11-08 (November 8, 2019)
THE DOOR PANELS AND DASH BOARD GETS STICKY AND MELT OVER THE YEARS AND THE SEATS STARTS TO TEAR AND BECOME LOOSE
Owner-reported narrative. Look up ODI 11279094 at NHTSA ↗
Owner report 11307324 · 2020-02-05 (February 5, 2020)
FUEL IS NOT DELIVERED TO FIRING CHAMBER DUE TO FAILURE OF FUEL PRESSURE SENSOR. THIS WILL CAUSE ENGINE TO SHUT OFF WHEN ON THE ROAD. NO OBD-II CODE IS PRESENT SINCE THE FAILURE OF THE FUEL PRESSURE SENSOR WILL PUT THE CAR IN PROTECTED MODE, NO CODE CAN BE READ. WHEN ENGINE IS SHUT OFF, IT WILL HAVE NO POWER TO STEERING OR BRAKE SYSTEM, PUT DRIVER IN A VERY DANGEROUS SITUATION. I WAS LUCKY ENOUGH TO FIND OUT AFTER ARRIVING HOME. THE PROBLEM APPEARED THE NEXT MORNING.
Owner-reported narrative. 115,000 miles reported. Look up ODI 11307324 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.