2014 Lexus IS 350: complaints, problems and recalls

WHEN I TRY TO STOP MY VEHICLE, THE FLOOR MAY GETS STUCK ON TOP OF THE BRAKE MAKING IT DIFFICULT TO REACH THE BRAKE. I HAVE PICTURES OF THE ISSUE IF NEEDED. *TR

Owner-reported narrative. 1,400 miles reported. Look up ODI 10596213 at NHTSA ↗

I BOUGHT A BRAND NEW 2014 IS 350 F SPORT ON AUGUST 29, 2014. ON OR ABOUT SEPTEMBER 17, 2014 AS I WAS DRIVING HOME, SOMETHING HIT MY WINDSHIELD AND WITHIN 24 HOURS THE CRACK HAD SPREAD DEMANDING REPLACEMENT. I PAID $1800. TO REPLACE WITH LEXUS CERTIFIED WINDSHIELD AROUND THE 1ST OF OCTOBER. ON OCTOBER 10, 2014 AS I WAS TRAVELLING HOME I HEARD A SLIGHT TAP. BY NOON ON SATURDAY, THE CRACK WAS BEYOND REPAIR. I HAVE HAD THIS NEW CAR LESS THAT 2 MONTHS AND I AM HAVING TO REPLACE ITS WINDSHIELD FOR THE SECOND TIME. I HAVEN'T EVEN RECEIVED THE NEW LICE…

Owner-reported narrative. 650 miles reported. Look up ODI 10648419 at NHTSA ↗

BOTH THE DRIVER AND FRONT PASSENGER SEAT ASSEMBLIES HAD SERIOUS DEFECTIVE NONCONFORMITIES WHERE THE HEADRESTS CRUSH AND COMPRESS INTO THE CEILING OF THE VEHICLE, FORCING THE OCCUPANT'S HEAD INTO THE CEILING AT FULLY UPRIGHT ADJUSTMENT, AND PROHIBITING SEAT ADJUSTMENT TO A FUNCTIONAL OPERATING POSITION. THIS DANGEROUS AND UNHEALTHY DEFECT SUBSTANTIALLY IMPAIRS SAFETY AND USE OF THE VEHICLE.

Owner-reported narrative. Look up ODI 10819415 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 LEXUS IS 350. WHILE MAKING LEFT OR RIGHT TURNS, THE POWER STEERING SEIZED FOR A SECOND WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT OVER THE PAST TWO YEARS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 34,000 miles reported. Look up ODI 11030794 at NHTSA ↗

TL* THE CONTACT OWNS A 2014 LEXUS IS 350. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT NOTICED A SULFUR ODOR IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY LEXUS OF ATLANTA (5955 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 3034[phone removed]) WHERE IT WAS DIAGNOSED THAT THE FUEL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO HENNESSY LEXUS OF ATLANTA WHERE THE DEALER STATED THAT SCREWS WERE MISSING BY THE EXHAUST AND A SMALL AMOUN…

Owner-reported narrative. 58,000 miles reported. Look up ODI 11046264 at NHTSA ↗

WHILE DRIVING ON A MAJOR HIGHWAY, I NEEDED THE BRAKES TO BE APPLIED VERY RAPIDLY AS A VEHICLE CUT ME OFF AND IMMEDIATELY SLAMMED ON THEIR BRAKES. UPON MY FULL AND RAPID PRESSING OF THE BRAKE PEDAL, THE EMERGENCY BRAKE FORCE DISTRIBUTION SYSTEM BRAKING DID NOT APPEAR TO APPLY AS ON PREVIOUSLY VEHICLES I'VE HAD OR HAVE INCLUDING TWO LARGE SUV'S. BRAKE PEDAL WAS APPLIED AND PRESSED WITH FULL AND COMPLETE FORCE TO THE POINT THAT IT NO LONGER WENT ANY FURTHER. CONTINUED IN MOTION, NO SLIDING, MINIMAL ABS KICKED IN. AND ACCIDENT DID OCCUR AS VEHI…

Owner-reported narrative. 32,000 miles reported. Look up ODI 11054377 at NHTSA ↗

I PURCHASED A 2014 LEXUS IS 350 F SPORT FROM FORT WORTH BROTHERS, LLC/ALFA ROMEO FIAT IN FORT WORTH, TEXAS ON JULY 20, 2018. I NOTICED THE NEXT DAY WHILE DRIVING THE CAR AT HIGHWAY SPEEDS THAT WHEN APPLYING THE BRAKES, THERE IS A "RUMBLING/GRINDING" NOISE AND THE CAR WAS HARD TO STOP. I WENT BACK TO THE DEALERSHIP THE NEXT DAY AND TOLD THEM. THEY CHECKED THE CAR AND SAID THEY FOUND NOTHING WRONG AND THAT THEY RESURFACED THE ROTORS. WHEN I LEFT THE DEALERSHIP, I CONTINUED TO HAVE THE SAME PROBLEMS WITH THE BRAKES. I ALSO TOLD THEM THAT THE …

Owner-reported narrative. 47,545 miles reported. Look up ODI 11124163 at NHTSA ↗

WHILE DRIVING IN THE RAIN MY WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. THE WIPERS 'FROZE' IN THE UP POSITION. I HAD TO WORK THE WIPER CONTROL INSIDE THE CAR 6-10 TIMES TO GET THE WIPERS TO WORK AGAIN. AFTER A FEW MINUTES OF DRIVING THE WIPERS STOPPED WORKING AGAIN. THE WIPERS ONLY WORKED INTERMITTENTLY AND ONLY IF I KEPT WORKING THE SWITCH. I TOOK THE VEHICLE TO THE LOCAL LEXUS DEALERSHIP AND THE VEHICLE WAS DIAGNOSED AS HAVING "WIPER RELAYS SHORTING" CAUSING THE WIPERS NOT TO WORK.

Owner-reported narrative. 39,560 miles reported. Look up ODI 11150197 at NHTSA ↗

Reported: 2020-01-13 (January 13, 2020)

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.