Lexus IS 350 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
217 owner complaints analyzed
12 distinct recall campaigns
64,000 mi median reported failure mileage
Scope: 2006 to 2020 model years. Data snapshot: . 149 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 49 of 217 complaints (22.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 25 | 11.5% |
| Steering behavior | 14 | 6.5% |
| Electrical and battery issues | 10 | 4.6% |
| Fuel system concerns | 6 | 2.8% |
| Engine operation | 3 | 1.4% |
| Transmission and shifting | 2 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 49 |
| Structure | 33 |
| Visibility/Wiper | 23 |
| Engine | 21 |
| Structure:Body | 16 |
| Unknown Or Other | 16 |
| Vehicle Speed Control | 15 |
| Electrical System | 14 |
Air Bags: 49; Structure: 33; Visibility/Wiper: 23; Engine: 21; Structure:Body: 16; Unknown Or Other: 16; Vehicle Speed Control: 15; Electrical System: 14
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 23 |
| 25,000 to 49,999 | 30 |
| 50,000 to 74,999 | 31 |
| 75,000 to 99,999 | 33 |
| 100,000 to 149,999 | 23 |
| 150,000 and above | 9 |
Under 25,000: 23; 25,000 to 49,999: 30; 50,000 to 74,999: 31; 75,000 to 99,999: 33; 100,000 to 149,999: 23; 150,000 and above: 9
75,000 to 99,999 miles has the most reports with usable mileage (33). 68 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2006 | 3 |
| 2007 | 1 |
| 2008 | 2 |
| 2009 | 4 |
| 2010 | 18 |
| 2011 | 6 |
| 2012 | 1 |
| 2013 | 12 |
| 2014 | 53 |
| 2015 | 14 |
| 2016 | 27 |
| 2017 | 32 |
| 2018 | 17 |
| 2019 | 13 |
| 2020 | 6 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 1 |
2006: 3; 2007: 1; 2008: 2; 2009: 4; 2010: 18; 2011: 6; 2012: 1; 2013: 12; 2014: 53; 2015: 14; 2016: 27; 2017: 32; 2018: 17; 2019: 13; 2020: 6; 2021: 4; 2022: 3; 2023: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 25 complaint narratives. Steering behavior appears in 14 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10267630 · 2009-05-04 (May 4, 2009)
WHEN BRAKING OCCASSIONALLY, BRAKE MAKES SQUEAKY NOISES. THIS EVEN AFTER PAYING DEALERSHIP TO CHANGE FRONT BRAKES. *TR
Owner-reported narrative. 20,000 miles reported. Look up ODI 10267630 at NHTSA ↗
Owner report 10306777 · 2010-02-05 (February 5, 2010)
2006 LEXUS IS 350 VIBRATED WHEN APPLYING BRAKES FROM HIGHWAY SPEED, AT 44K MILES I TOOK TO THE LEXUS DEALERSHIP TWICE AND THEY FOUND NOTHING WRONG, I FINALLY TOOK IT TO MY PRIVATE MECHANIC AND IT WAS DETERMINED THE REAR ROTORS WERE WARPED, ROTORS AND PADS WERE REPLACED WITH NEW OEM PARTS AND THE PROBLEM WAS ABATED. AT 56K MILES IT BEGAN VIBRATING AGAIN FROM THE REAR ROTORS, CURRENTLY (59K MILES) IT IS GETTING WORSE. THIS IS CLEARLY A DESIGN DEFECT, I HAVE NEVER HAD AN ISSUE WITH REAR ROTORS WARPING LIKE THIS IN 32 YEARS OF DRIVING. *TR
Owner-reported narrative. 44,000 miles reported. Look up ODI 10306777 at NHTSA ↗
Owner report 10241152 · 2008-09-06 (September 6, 2008)
LOST THE ABILITY TO STEER THE VEHICLE THERE WAS AN INTERNAL POWER STEERING FAILURE WHICH RESULTED IN THE REPLACEMENT OF THE POWER STEERING RACK ASSEMBLY. *TR
Owner-reported narrative. 14,681 miles reported. Look up ODI 10241152 at NHTSA ↗
Owner report 10314252 · 2010-02-25 (February 25, 2010)
HAD SSC 9LC (ELECTRIC POWER STEERING LINK ASSEMBLY REPLACEMENT) PERFORMED AND THE STEERING FEEL HAS BEEN ADVERSELY AFFECTED, WHERE THE ON-CENTER STEERING FEEL AT FREEWAY SPEEDS IS VAGUE. FURTHERMORE, WHEN TURNING THE WHEEL ON GRADUAL TURNS, I FEEL A NON-LINEAR RESISTANCE MOVING FROM THE ON-CENTER POSITION TO ONE SIDE OR THE OTHER. THE SENSATION MAKES THE STEERING FEEL DISCONNECTED WITH THE WHEELS, WHERE I'LL TURN THE STEERING WHEEL AN AMOUNT THAT I FEEL IS APPROPRIATE TO NEGOTIATE THE GRADUAL TURN, YET THE VEHICLE WILL CONTINUE TO TRACK ON ITS …
Owner-reported narrative. 14,000 miles reported. Look up ODI 10314252 at NHTSA ↗
Owner report 10375708 · 2011-01-05 (January 5, 2011)
S10 APPROPRIATE HANDLING - COPY OF LETTER SENT TO LEXUS CORPORATION FROM RE TO PROBLEMS WITH HER 2006 LEXUS IS350. *KB THE CONSUMER STATED THE VEHICLE WAS MAKING GRINDING SOUNDS UPON START-UP. THREE DAYS LATER, THE CONSUMER WAS INFORMED THE GRINDING SOUND WAS DUE TO PROBLEMS WITH THE CAMSHAFT GEAR ASSEMBLY. AFTER LEAVING THE DEALERSHIP, THE CONSUMER SMELLED A FAINT BURNT ODOR, BUT ASSUMED THE AIR FILTER MIGHT NEED TO BE REPLACED. AFTER A WHILE, THE SMELL BECAME WORSE AND THE CONSUMER NOTICED SMOKE EMITTING FROM THE EXHAUST AND FROM UNDERNEATH…
Owner-reported narrative. Look up ODI 10375708 at NHTSA ↗
Owner report 10584641 · 2014-04-24 (April 24, 2014)
THERE IS A KNOWN ISSUE WITH THE VEHICLE WIRING HARNESS FOR THE 2006-2008 WIRING HARNESS RESULTING IN A FAULT WITH THE AIRBAGS. LEXUS HAS ISSUED A TECHNICAL SERVICE INFORMATION BULLETIN FOR THIS ISSUE (L-SB-0167-08) HOWEVER NO RECALLS HAVE BEEN ISSUED. THIS FAULT CAUSES THE AIRBAGS TO FAIL AND NOT DEPLOY IN THE EVENT OF AN ACCIDENT. *TR.....UPDATED 12/03/15 *BF UPDATED 8/23/2017*CN
Owner-reported narrative. Look up ODI 10584641 at NHTSA ↗
Owner report 10957850 · 2017-03-01 (March 1, 2017)
TL* THE CONTACT OWNS A 2006 LEXUS IS 350. WHILE THE VEHICLE WAS PARKED OR DRIVING, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER FUEL RAIL WAS LEAKING AND NEEDED REPLACEMENT ALONG WITH THE INJECTOR SEALS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED A SECOND OPINION. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V020000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNK…
Owner-reported narrative. Look up ODI 10957850 at NHTSA ↗
Owner report 10893465 · 2016-08-05 (August 5, 2016)
TL* THE CONTACT OWNS A 2011 LEXUS IS 350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. ... UPDATED 08/23/16 *BF ....UPDA…
Owner-reported narrative. 71,000 miles reported. Look up ODI 10893465 at NHTSA ↗
Owner report 10749185 · 2015-08-17 (August 17, 2015)
TL* THE CONTACT OWNS A 2006 LEXUS IS 350. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT VARIABLE TIMING GEAR, THE TIMING CHAIN, AND THE TIMING COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.
Owner-reported narrative. 77,000 miles reported. Look up ODI 10749185 at NHTSA ↗
Owner report 11021831 · 2017-09-06 (September 6, 2017)
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED SIGNIFICANTLY. THE CONTACT MANAGED TO PULL THE VEHICLE OVER BEFORE IT STALLED. ALSO, THE CHECK ENGINE, BATTERY, AND VSC WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LEXUS OF PLEASANTON, 4345 ROSEWOOD DR, PLEASANTON, CA, 94588) WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE SPRINGS FAILED AND A PIECE OF THE VALVE SPRING FRACTURED. THE VALVE SPRING FELL INTO THE CYLINDER HEAD AND DAMAGED THE SHORT BLOCK W…
Owner-reported narrative. 120,000 miles reported. Look up ODI 11021831 at NHTSA ↗
Owner report 10428887 · 2011-10-06 (October 6, 2011)
WHEN ACCELERATING ONTO A FREEWAY, THE VEHICLE WILL SHIFT GEARS NORMALLY. THERE HAVE BEEN A HANDFUL OF INSTANCES, THOUGH, WHERE THE GEARS DO NOT SHIFT AS EXPECTED. ON THOSE OCCASIONS, THE CAR WOULD SHIFT UPWARD TO THE 5TH GEAR (OUT OF 6). AFTER LIGHTLY RELEASING GAS PEDAL, THE CAR DOES NOT SHIFT TO 6TH GEAR AND THE RPM STAYS HIGH AROUND 3500-4000RPM. IT STAYS IN THAT GEAR UNLESS I BRIEFLY TAP ON THE BRAKES AND BACK TO THE GAS PEDAL. IF THE SPEEDDROPS TO HE 35MPH RANGE, THEN IT DROPS TO 4TH GEAR. AFTER THE INCIDENT, THE BEHAVIOR OF THE CAR …
Owner-reported narrative. 35,135 miles reported. Look up ODI 10428887 at NHTSA ↗
Owner report 10432767 · 2011-10-25 (October 25, 2011)
VEHICLE SHIFTED INTO NEUTRAL AT 45MPH AND GROUND GEARS. *TT
Owner-reported narrative. 21,622 miles reported. Look up ODI 10432767 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2006 | 8 |
| 2007 | 8 |
| 2008 | 8 |
| 2009 | 8 |
| 2010 | 8 |
| 2011 | 7 |
| 2012 | 5 |
| 2013 | 3 |
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 0 |
| 2017 | 0 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 0 |
2006: 8; 2007: 8; 2008: 8; 2009: 8; 2010: 8; 2011: 7; 2012: 5; 2013: 3; 2014: 1; 2015: 1; 2016: 0; 2017: 0; 2018: 1; 2019: 2; 2020: 0