2015 Lexus IS 250: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
16 owner complaints analyzed
0 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 6 of 16 complaints (37.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 3 | 18.8% |
| Engine operation | 2 | 12.5% |
| Steering behavior | 1 | 6.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 6 |
| Electrical System | 4 |
| Air Bags | 3 |
| Electronic Stability Control (Esc) | 1 |
| Engine | 1 |
| Fuel/Propulsion System | 1 |
| Seats | 1 |
| Structure | 1 |
Unknown Or Other: 6; Electrical System: 4; Air Bags: 3; Electronic Stability Control (Esc): 1; Engine: 1; Fuel/Propulsion System: 1; Seats: 1; Structure: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 2 |
2015: 2; 2016: 3; 2017: 2; 2018: 2; 2019: 1; 2020: 1; 2021: 2; 2022: 1; 2023: 2
Pattern summary
Unknown Or Other leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10788932 · 2015-11-06 (November 6, 2015)
DRIVING ON TWO LANE HIGHWAY DOING 40 MAYBE 45 MPH, WINDOWS CLOSED, SUN SHADE CLOSED, 80 DEGREE OUTSIDE TEMPERATURE AND THE SUN ROOF EXPODED OUT HITTING THE TRUNK AND DAMAGING THE PAINT. THE SOUND WAS SO LOUD I THAT A TREE FELL ON THE THE BACK ROOF AND DESTROYED THE CAR. ONLY THE SUN ROOF WAS GONE, MOST OF THE GLASS WAS MISSING. I DID MAKE A SHARP UTURN 5 MINUTES BEFORE AND THE FRONT WINDSHIED WAS CHANGED OUT 3 MONTHS BEFORE THIS BECAUSE THE WINDSHIED CRACKED IN HALF WITH NO CHIP OR ROCKS HITTING IT.
Owner-reported narrative. 9,800 miles reported. Look up ODI 10788932 at NHTSA ↗
Owner report 10811164 · 2015-12-18 (December 18, 2015)
TWO WEEKS AFTER BUYING THE VEHICLE I BEGAN TO NOTICE THAT THE DRIVER'S SIDE DOOR WOULD OFTEN TIME TAKE TWO OR MORE TRIES TO OPEN WITH EITHER PULLING THE DOOR HANDLE OR USING THE KEYPAD. THE PROBLEM WAS INTERMITTENT IN NATURE AND MY WORK SCHEDULE WAS BUSY SO I DEALT WITH IT UNTIL THE PROBLEM GOT SIGNIFICANTLY WORSE. THE CAR GOT TO THE POINT IN WHICH ON 11/27/2015 I RECORDED A VIDEO ATTEMPTING TO GET INTO THE VEHICLE TO DOCUMENT MY CONCERN .I TOOK THE VEHICLE TO THE DEALERSHIP ON 11/28/2015 BECAUSE I FIGURED THE ISSUE REQUIRED IMMEDIATE ATTENTION…
Owner-reported narrative. 1,500 miles reported. Look up ODI 10811164 at NHTSA ↗
Owner report 10896345 · 2016-08-16 (August 16, 2016)
ENGINE STALLS AFTER COMING TO A FULL STOP AND THEN TRYING TO ACCELERATE. CAR WILL CREEP OUT INTO AN INTERSECTION, THEN WILL SUDDENLY ACCELERATE. THIS LEAVES ME VULNERABLE TO BEING HIT BY ON COMING TRAFFIC. HAPPENS ON CITY STREETS AFTER COMING TO A COMPLETE STOP. CAN HAPPEN WHEN I AM GOING IN A STRAIGHT LINE OR TURNING. HAPPENS OFTEN, BUT NOT ALWAYS.
Owner-reported narrative. 4,000 miles reported. Look up ODI 10896345 at NHTSA ↗
Owner report 10903132 · 2016-09-01 (September 1, 2016)
THE PANEL THAT COVERS THE DRIVER SIDE FRONT AIR BAG POPS OFF REPEATEDLY. CAR HAS BEEN BACK TO THE LEXUS DEALER (BREDEMANN OF GLENVIEW, IL) AT LEAST A HALF-DOZEN TIMES WITHOUT A SATISFACTORY FIX. WHILE THIS APPEARS TO BE A COSMETIC PROBLEM, MY CONCERN IS THERE IS A DEEPER ISSUE THAT COULD AFFECT THE AIR BAG AS WELL AND I DO NOT WANT TO BE DRIVING THE CAR WHEN THE AIR BAG SUDDENLY POPS. BREDEMANN LEXUS HAS BEEN UNABLE TO SOLVE THE PROBLEM AND THE GENERAL MANAGER OF THE DEALERSHIP HAS NOT RETURNED A PHONE CALL. THE DATE LISTED BELOW IS MERELY THE …
Owner-reported narrative. 10,000 miles reported. Look up ODI 10903132 at NHTSA ↗
Owner report 10925376 · 2016-11-10 (November 10, 2016)
THE LATCH COVERING DRIVER SIDE AIR BAG FALLS OFF REPEATEDLY, LEADING TO CONCERN THERE IS A PROBLEM IN THAT AREA THAT COULD AFFECT THE AIR BAG ITSELF. CAR HAS BEEN TO THE DEALER AT LEAST A HALF-DOZEN TIMES FOR REPAIR WITHOUT ACTUALLY GETTING A LASTING REPAIR. FILED A FORMAL COMPLAINT WITH LEXUS THREE WEEKS AGO, THEY PROMISED TO GET BACK WITHIN 10 BUSINESS DAYS, THEY DID NOT, AND WHEN I PHONED TODAY, THEY CONTINUE TO STALL. NO FIX. NO RESOLUTION. THE DATE NOTED BELOW, OCT. 1, IS MERELY ONE OF THE DATES OF THE ISSUE, WHICH IS ONGOING AND HAS BEEN…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10925376 at NHTSA ↗
Owner report 10981613 · 2017-05-01 (May 1, 2017)
I WAS DRIVING AND OUT OF NO WHERE MY INDICATOR LIGHT SAID LOW VOLTAGE STEERING. I WAITED A COUPLE OF DAYS TO GET AN OIL CHANGE AND HAVE THE CAR INSPECTED AND THE SERVICE GUY WROTE UP THE ORDER. I GAVE THE SERVICE GUY MY KEYS AND NOTICED HE NEVER MOVED THE CAR, I QUESTIONED HIM AS TO WHY AND HE SAID THE CAR WON'T START. I REPLIED TO HIS STATEMENT AND SAID HOW IS THAT I JUST CUT IT OFF. THE SERVICE GUY HAD A TECH TEST THE BATTERY AND COULDN'T READ IT BECAUSE THE VOLTAGE WAS EXTREMELY LOW.
Owner-reported narrative. 43,215 miles reported. Look up ODI 10981613 at NHTSA ↗
Owner report 11053775 · 2017-12-10 (December 10, 2017)
NOTICED MY LEATHER CENTER CONSOLE HAS CRACKS AND IS SHINY WHEN IT'S HOT OUTSIDE.
Owner-reported narrative. Look up ODI 11053775 at NHTSA ↗
Owner report 11129634 · 2018-09-15 (September 15, 2018)
CARS,COM HAS AN ARTICLE THAT THERE WERE ISSUES WITH THE LEXUS IS250-350 DISPLAY SCREEN AND LEXUS DEALERSHIP WILL REPLACE THE DAMAGED ANTI-REFLECTIVE COATING SO THE DISPLAY SCREEN WILL WORK. I PURCHASED THE CAR LAST YEAR AND MY SCREEN IS BLANK. THIS ISSUE STARTED YESTERDAY AND I WANT TO KNOW IF OTHER MODEL VEHICLES ARE HAVING THE SAME ISSUE. AGAIN, IT IS THE DISPLAY AUDIO SCREEN WITH BACK UP CAMERA. TSB-NO SB0002-16.
Owner-reported narrative. Look up ODI 11129634 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.