vehicle signal
U.S. public vehicle records

2010 Lexus HS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

70 owner complaints analyzed

3 distinct recall campaigns

4,825 mi median reported failure mileage

Scope: 2010 model year. Data snapshot: . 44 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 20 of 70 complaints (28.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior4868.6%
Electrical and battery issues45.7%
Engine operation22.9%
Steering behavior22.9%
Transmission and shifting11.4%
Fuel system concerns11.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
20
Service Brakes, Hydraulic
14
Service Brakes, Electric
6
Suspension
6
Electrical System
4
Vehicle Speed Control
4
Electronic Stability Control (Esc)
3
Power Train
3
Component breakdown data
CategoryCount
Service Brakes20
Service Brakes, Hydraulic14
Service Brakes, Electric6
Suspension6
Electrical System4
Vehicle Speed Control4
Electronic Stability Control (Esc)3
Power Train3

Service Brakes: 20; Service Brakes, Hydraulic: 14; Service Brakes, Electric: 6; Suspension: 6; Electrical System: 4; Vehicle Speed Control: 4; Electronic Stability Control (Esc): 3; Power Train: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
31
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
6
100,000 to 149,999
3
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00031
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9996
100,000 to 149,9993
150,000 and above3

Under 25,000: 31; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (31). 26 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
29
2011
1
2012
3
2017
1
2019
5
2020
4
2021
5
2022
5
2023
6
2024
1
2025
7
2026
3
Complaints over time data
CategoryCount
201029
20111
20123
20171
20195
20204
20215
20225
20236
20241
20257
20263

2010: 29; 2011: 1; 2012: 3; 2017: 1; 2019: 5; 2020: 4; 2021: 5; 2022: 5; 2023: 6; 2024: 1; 2025: 7; 2026: 3

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 48 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10299616 · 2010-01-13 (January 13, 2010)

TL*THE CONTACT OWNS A 2010 LEXUS HS250H. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS WITH THE ACCELERATION CRUISE CONTROL FEATURE ACTIVATED. THE CRUISE CONTROL SYSTEM FAILED TO FUNCTION WHEN IT WAS DISENGAGED. THE ACCELERATION CONTINUED, FOLLOWED BY AN UNINTENDED INCREASE IN SPEED. THE DRIVER WAS ABLE TO SLOW THE VEHICLE DOWN. THERE WERE FOUR SEPARATE OCCASIONS THAT THE IDENTICAL FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE CONTACT HAD CONCERN OF THE POTEN…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10299616 at NHTSA ↗

Owner report 10306110 · 2010-02-04 (February 4, 2010)

I PURCHASED A LEXUS HS250 IN OCTOBER 2009. SINCE THEN, I HAVE EXPERIENCED AT LEAST 6 OCCASIONS FROM THE END OF OCTOBER 2009 TO EARLY FEBRUARY 2010 IN WHICH I BRAKED WITH THE INTENTION OF COMING TO A STOP. THE VEHICLE BEGAN TO SLOW DOWN IN THE BRAKING PROCESS, THEN THE BRAKES STALLED FOR A FEW SECONDS BEFORE RESUMING THE BRAKING ACTION. IT IS UNEXPECTED AND DANGEROUS BECAUSE YOU DON'T KNOW IF YOUR BRAKES ARE COMPLETELY STALLING OR NOT. FOR A COUPLE OF SECONDS, EVERYTHING JUST GIVES WAY BEFORE THE BRAKES SEEM TO BEGIN WORKING AGAIN. IN THAT S…

Owner-reported narrative. Look up ODI 10306110 at NHTSA ↗

Owner report 10306184 · 2010-02-04 (February 4, 2010)

BRAKES MOMENTARILY DON'T FUNCTION AS I DRIVE OVER UNEVEN ROAD. IT FEELS LIKE YOU ARE HYDRO-PLANNING(SKIDDING) EVEN THOUGH ROAD IS NOT WET. *JB

Owner-reported narrative. Look up ODI 10306184 at NHTSA ↗

Owner report 10306243 · 2010-02-05 (February 5, 2010)

NOT SURE WHAT HAPPENED BUT THE CAR RAN INTO A BARRIER POLE WHILE TURNING INTO THE PARKING GARAGE. THE FRONT BUMPER WAS DAMAGED. I CANNOT TELL IF IT WAS A PROBLEM WITH BRAKE OR NOT. *TR

Owner-reported narrative. 1,000 miles reported. Look up ODI 10306243 at NHTSA ↗

Owner report 10306268 · 2010-02-05 (February 5, 2010)

WHEN AT A MID-SPEEDS (TYPICALLY 35 TO 50 MPH) AND ONE TRIES TO BRAKE ON A ROUGH, UNEVEN OR LOOSE GRAVEL SURFACE, THE CAR ACCELERATES AGAINST THE DRIVER'S BRAKING. THIS IS PARTICULARLY PROBLEMATIC WHEN MAKING A TURN FROM A BUMPY OR UNEVEN ROAD. THE ACCELERATION FORCE OVERPOWERS THE DRIVER'S BRAKING AND MAKES THE TURN DIFFICULT CAUSING THE DRIVER POTENTIALLY TO OVERSHOOT THE TURN. THIS ACCELERATION AGAINST BRAKING HAS ALSO OCCURRED ON STRAIGHT ROAD DRIVING WHEN ONE BRAKES FROM MID-SPEEDS ON UNEVEN, BUMPY OR LOOSE GRAVEL ROADS. THIS EVENT …

Owner-reported narrative. 7,358 miles reported. Look up ODI 10306268 at NHTSA ↗

Owner report 10306339 · 2010-02-05 (February 5, 2010)

APPROACHING INTERSECTION USING BRAKE CAR ACCELERATED ON THREE SEPARATE INCIDENCES. 3,000 MILES ON CAR. ALL THREE INCIDENCES IN LAST 500 MILES. *TR

Owner-reported narrative. 2,500 miles reported. Look up ODI 10306339 at NHTSA ↗

Owner report 10306428 · 2010-02-05 (February 5, 2010)

WE OWN A LEXUS HS-250H THAT SEEMS TO HAVE A PROBLEM WITH THE BRAKING SYSTEM. ON UNEVEN OR BUMPY ROAD SURFACES WHEN THE BRAKES ARE APPLIED THEY DO NOT INITIALLY RESPOND. IT TAKES A SECOND BRAKING APPLICATION FOR THE STOPPING PROCESS TO BEGIN. THIS DEFECT HAS OCCURRED APPROXIMATELY 4 TIMES SINCE WE PURCHASED THE CAR IN SEPTEMBER, 2009. *TR

Owner-reported narrative. 1 miles reported. Look up ODI 10306428 at NHTSA ↗

Owner report 10306563 · 2010-02-05 (February 5, 2010)

MY CAR HAS LOST BRAKING/SLIPPED 3 OR 4 TIMES IN THE SAME SPOT ON MY STREET WHERE THERE IS UNEVEN PAYMENT. I DRIVE THE NEW LEXUS HS250H... IT SOUNDS VERY SIMILAR TO THE PRIUS BRAKE RECALL. I HAVE HAD THE CAR 2 MONTHS. AFTER A COUPLE OF BRAKE PRESSINGS, THE BRAKES RESUME. *TR

Owner-reported narrative. 1,000 miles reported. Look up ODI 10306563 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

10V039000 · Service Brakes, Air:Antilock:Control Unit/Module

Reported: 2010-02-09 (February 9, 2010)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.

Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.

NHTSA campaign record ↗
10V285000 · Fuel System, Gasoline:Storage

Reported: 2010-06-25 (June 25, 2010)

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 HS250h LEXUS VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY." WHEN THE VEHICLE WAS ROTATED FOLLOWING A CRASH TEST AS REQUIRED, THE AMOUNT OF FUEL LEAKAGE EXCEEDED THE ALLOWABLE LIMITS.

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE AFFECTED VEHICLES BY INSTALLING A NEWLY DESIGNED PROTECTOR COMPONENT FOR THE FUEL FILLER INLET PIPE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2010. OWNERS MAY CONTACT LEXUS AT 1-800-255-3987.

NHTSA campaign record ↗
13V235000 · Service Brakes

Reported: 2013-06-05 (June 5, 2013)

Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.

Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.

NHTSA campaign record ↗