Lexus HS problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
70 owner complaints analyzed
3 distinct recall campaigns
4,825 mi median reported failure mileage
Scope: 2010 to 2010 model years. Data snapshot: . 44 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Service Brakes is the most frequently named component, appearing in 20 of 70 complaints (28.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 48 | 68.6% |
| Electrical and battery issues | 4 | 5.7% |
| Engine operation | 2 | 2.9% |
| Steering behavior | 2 | 2.9% |
| Transmission and shifting | 1 | 1.4% |
| Fuel system concerns | 1 | 1.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 20 |
| Service Brakes, Hydraulic | 14 |
| Service Brakes, Electric | 6 |
| Suspension | 6 |
| Electrical System | 4 |
| Vehicle Speed Control | 4 |
| Electronic Stability Control (Esc) | 3 |
| Power Train | 3 |
Service Brakes: 20; Service Brakes, Hydraulic: 14; Service Brakes, Electric: 6; Suspension: 6; Electrical System: 4; Vehicle Speed Control: 4; Electronic Stability Control (Esc): 3; Power Train: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 31 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 6 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 3 |
Under 25,000: 31; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (31). 26 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 29 |
| 2011 | 1 |
| 2012 | 3 |
| 2017 | 1 |
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 5 |
| 2022 | 5 |
| 2023 | 6 |
| 2024 | 1 |
| 2025 | 7 |
| 2026 | 3 |
2010: 29; 2011: 1; 2012: 3; 2017: 1; 2019: 5; 2020: 4; 2021: 5; 2022: 5; 2023: 6; 2024: 1; 2025: 7; 2026: 3
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 48 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10306110 · 2010-02-04 (February 4, 2010)
I PURCHASED A LEXUS HS250 IN OCTOBER 2009. SINCE THEN, I HAVE EXPERIENCED AT LEAST 6 OCCASIONS FROM THE END OF OCTOBER 2009 TO EARLY FEBRUARY 2010 IN WHICH I BRAKED WITH THE INTENTION OF COMING TO A STOP. THE VEHICLE BEGAN TO SLOW DOWN IN THE BRAKING PROCESS, THEN THE BRAKES STALLED FOR A FEW SECONDS BEFORE RESUMING THE BRAKING ACTION. IT IS UNEXPECTED AND DANGEROUS BECAUSE YOU DON'T KNOW IF YOUR BRAKES ARE COMPLETELY STALLING OR NOT. FOR A COUPLE OF SECONDS, EVERYTHING JUST GIVES WAY BEFORE THE BRAKES SEEM TO BEGIN WORKING AGAIN. IN THAT S…
Owner-reported narrative. Look up ODI 10306110 at NHTSA ↗
Owner report 10306184 · 2010-02-04 (February 4, 2010)
BRAKES MOMENTARILY DON'T FUNCTION AS I DRIVE OVER UNEVEN ROAD. IT FEELS LIKE YOU ARE HYDRO-PLANNING(SKIDDING) EVEN THOUGH ROAD IS NOT WET. *JB
Owner-reported narrative. Look up ODI 10306184 at NHTSA ↗
Owner report 11291846 · 2019-12-29 (December 29, 2019)
MY CAR HAS ONLY 80,000 MILES IS 2010 AND IS TELLING ME TO CHECK THE HYBRID SISTEM THE HYBRID BATTERY IS SUPPOSED TO WORK LONGER MORE MILES I REALLY NEED HELP
Owner-reported narrative. Look up ODI 11291846 at NHTSA ↗
Owner report 11354094 · 2020-09-10 (September 10, 2020)
I AM THE SECOND OWNER OF THIS LEXUS HS250 PURCHASED 7/2020 IT HAD A RECALLED HYBRID TRANSAXLE REPLACED 7/2018, BY THE PREVIOUS OWNER. HOWEVER ON 8/11/2020 UPON STARTING THE CAR AND DRIVING JUST 4000 THE HYBRID BATTERY FAILED AND NEEDS TO BE REPLACED. I HAVE READ THAT THE PREVIOUS RECALL IS TO BLAME FOR THE HYBRID BATTERY FAILING PREMATURELY AND SHORT CIRCUITING THIS BATTERY REPLACEMENT SHOULD ALSO BE COVERED BY THE MANUFACTURER.
Owner-reported narrative. 85,000 miles reported. Look up ODI 11354094 at NHTSA ↗
Owner report 11700444 · 2025-11-19 (November 19, 2025)
Pre Collision System light on dash, abs lights, traction lights etc Error Code C1391which requires a Brake Booster pump AND a Brake booster pump kit due to a MALFUNCTION which should be manufacturers responsibility. They launched a customer support program for a very short period (you had to have the error during this short time) and EXCLUDED all HS250h from the Secondary Coverage period by noting expiry if vehicle is over 10years which they were past that at the time of LAUNCHING THE CUSTOMER SUPPORT PROGRAM which is completely unethical a…
Owner-reported narrative. Look up ODI 11700444 at NHTSA ↗
Owner report 11280151 · 2019-11-14 (November 14, 2019)
ON 8/16/19, I WAS LEAVING FOR WORK, AND WENT TO REVERSE MY VEHICLE OUT OF GARAGE, DOWN INCLINED DRIVEWAY, FOUND OUT THAT THE BRAKES WERE COMPLETELY OUT ACCOMPANIED BY WARNING BEEPING RAPIDLY. THE POWER STEERING ALSO LOCKED UP. I WAS ABLE TO PUSH EMERGENCY BRAKE, WHICH DID STOP THE VEHICLE, I PUT IN CAR IN DRIVE AND WENT FORWARD INTO GARAGE AND PUSHED/LOCKED EMERGENCY BRAKE AGAIN TO STORE VEHICLE IN GARAGE ON FLAT SURFACE. CAR WAS TOWED TO LOCAL TOYOTA (LEXUS CERTIFIED) SERVICE SHOP. DIAGNOSTIC SHOWED THAT ABS MASTER CYLINDER NEEDED REPAIR, ONCE…
Owner-reported narrative. 117,695 miles reported. Look up ODI 11280151 at NHTSA ↗
Owner report 11562217 · 2023-12-28 (December 28, 2023)
A week ago I started hearing a clunking noise in the steering column. It would also clunk near the front left wheel when I turned steering wheel. I was told I need to replace the rack and pinion steering, tie rods, and steering shaft. This is a very expensive repair. My 2010 HS250h only has 98,000 miles. I have never-ever had to replace the rack and pinion steering in any car! (Nor has anyone I know.) I believe this is a serious safety issue, especially since there were no warning lights to alert me of this problem. I am totally shocked that th…
Owner-reported narrative. Look up ODI 11562217 at NHTSA ↗
Owner report 11507119 · 2023-02-13 (February 13, 2023)
Same transmission issue that was recalled is having same issues. Recall was not resolved.
Owner-reported narrative. Look up ODI 11507119 at NHTSA ↗
Owner report 11458681 · 2022-03-28 (March 28, 2022)
Fuel leak in fuel pump caused my car to completely stop on the highway. No warning lights came on. Lexus company denies that my car was not part of the recall for the fuel pumps on the Lexus HS250 even though multiple issues reported for the fuel pump for this make an model,
Owner-reported narrative. Look up ODI 11458681 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 3 |
2010: 3
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 2010 | 70 | 3 | Not available |