2024 Lexus GX: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
4 distinct recall campaigns
8,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 5 of 19 complaints (26.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 21.1% |
| Transmission and shifting | 3 | 15.8% |
| Steering behavior | 3 | 15.8% |
| Electrical and battery issues | 2 | 10.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 5 |
| Electrical System | 4 |
| Unknown Or Other | 4 |
| Power Train | 3 |
| Service Brakes | 3 |
| Air Bags | 2 |
| Visibility/Wiper | 2 |
| Electrical System: Instrument Cluster/Panel | 1 |
Engine: 5; Electrical System: 4; Unknown Or Other: 4; Power Train: 3; Service Brakes: 3; Air Bags: 2; Visibility/Wiper: 2; Electrical System: Instrument Cluster/Panel: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 18 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 12 |
| 2026 | 7 |
2025: 12; 2026: 7
Pattern summary
Engine leads the component reports. Braking behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11643654 · 2025-02-19 (February 19, 2025)
Driving to work, the engine became completely disabled which required emergency maneuvering to leave the roadway which had heavy traffic. Received dashboard messages stating the engine malfunctioned and needed to be taken to the dealer immediately. This was a very dangerous situation as the vehicle immediately lost all motive power when the engine stopped working. Dealer diagnosed the issue as related to the timing belt guide, where a part broke causing the engine timing to get out of sync. This ultimately damaged the valves and head in the…
Owner-reported narrative. Look up ODI 11643654 at NHTSA ↗
Owner report 11646666 · 2025-03-06 (March 6, 2025)
Lexus has a safety issue of the OEM pre-installed Slim profile Roof Rack on the car. There was no option to elect if one wants this or not. It's simply installed to make a quick buck from the customer. Besides that being said, this OEM pre-installed Slim profile Roof Rack is a safety hazard due to fact as you drive above 45mph-55mph, drive hears noises and causing drive to look around trying to figure out what is making that noise which can lead to swerving / cause accident. Calling Lexus corporate, their answer is you need to pay Local Lexu…
Owner-reported narrative. Look up ODI 11646666 at NHTSA ↗
Owner report 11647369 · 2025-03-10 (March 10, 2025)
NEW 2024 GX550, less than 2 months and 3,000 miles of ownership- accelerating to 40 mph and vehicle completely shut off, jolting me forward. All lights on dash lit up, "power steering failure, engine failure, not safe to drive." It was all I could do to get it off to the shoulder of the road. Extremely dangerous. Had vehicle towed to local Lexus dealer. After 2 weeks master tech determined timing chain snapped causing catastrophic engine failure. Now we wait for Lexus corporate to advise them on how to fix. Both dealer and corporate blaming eac…
Owner-reported narrative. Look up ODI 11647369 at NHTSA ↗
Owner report 11649773 · 2025-03-21 (March 21, 2025)
My transmission seems to do a JERK when I press the break. It is like it is struggling to shift down and it jerks me forward. It happens when I am stopped behind other cars. It makes me very nervous In the car line sometimes it jerks so hard I am afraid it is going to hit another car or even a child if they get too close and my foot is on the break and it just pops up unexpectedly! There are MANY people taking their cars in to Lexus service for this "transmission jerk" as consumers are calling it. My lexus service dept has been able to reprodu…
Owner-reported narrative. Look up ODI 11649773 at NHTSA ↗
Owner report 11656286 · 2025-04-23 (April 23, 2025)
The hood panel flutters at speeds above 50 mph. The flutter/flex is very noticeable and concerning. The flutter becomes more noticeable as speed increases.
Owner-reported narrative. Look up ODI 11656286 at NHTSA ↗
Owner report 11666489 · 2025-06-12 (June 12, 2025)
Brakes squeal when backing up in the mornings and occasionally going forward. Maunufacturer is aware of the problem, but until recently would only allow dealers to order 1 repair kit per week. Now the manufacturer is allowing 4 kits per week to be ordered. This problem appears to affect 2/3s of all vehicles sold. Repair parts are taking 4 to 6 months to get. The manufacturer is not being responsive.
Owner-reported narrative. Look up ODI 11666489 at NHTSA ↗
Owner report 11672962 · 2025-07-11 (July 11, 2025)
The airbags didn’t deploy in a collision that included the front and rear. My head and body was smashed into the steering wheel and dash. There were no warning that there may be a problem with this system. We have not had an inspection yet but are hiring an investigator for that purpose.
Owner-reported narrative. Look up ODI 11672962 at NHTSA ↗
Owner report 11674449 · 2025-07-18 (July 18, 2025)
At approximately 6,000 miles we drove this vehicle from Chattanooga to Nashville and back. The interstate has one steep grade. On the decent home the vehicle was violently shaking. It felt as if the car might not be able to stop or something had been broken. We had 30-45 minutes of driving to get home and considering having the vehicle towed. It continued to shake, less violently as we braked on the way home. It was terrifying. I took the car to Lexus and they told me that this can happen on steep grades. They wanted to turn the rotors and I in…
Owner-reported narrative. Look up ODI 11674449 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V744000 · Back Over Prevention:Display Function
Reported: 2025-10-30 (October 30, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA campaign record ↗25V767000 · Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical
Reported: 2025-11-06 (November 6, 2025)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Toyota Tundra, Lexus LX, and 2024 Lexus GX vehicles equipped with a V35A engine. Debris from the manufacturing process may contaminate the engine and cause the main bearings to fail, which can result in an engine stall and loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will perform an inspection on the #1 main bearing using vehicle inspection software and drive data, and if necessary, replace the engine. Repairs will be performed free of charge. Owner letters were mailed August 28, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB14 and 25TA14. Lexus' numbers for this recall are 25LB07 and 25LA07. This recall expands previous NHTSA recall number 24V381.
NHTSA campaign record ↗26V179000 · Equipment:Other:Labels
Reported: 2026-03-24 (March 24, 2026)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
NHTSA campaign record ↗26V341000 · Electrical System: Instrument Cluster/Panel
Reported: 2026-05-27 (May 27, 2026)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX Hybrid, 2024 Lexus GX, Toyota Mirai, and 2024-2025 Toyota Land Cruiser Hybrid vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays" and in addition, for the subject Mirai vehicles, FMVSS 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Consequence: An instrument panel display that fails to show critical safety information, such as engine coolant temperature or electrical charge increases the risk of a crash or injury.
Remedy: Dealers will update the combination meter software through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 23, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB06, 26LA06, 26TB10, and 26TA10.
NHTSA campaign record ↗