2024 Kia NIRO PHEV: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
1 distinct recall campaigns
13,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 1 |
| Vehicle Speed Control | 1 |
| Visibility/Wiper | 1 |
Unknown Or Other: 1; Vehicle Speed Control: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 3 |
2025: 3
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11681038 · 2025-08-16 (August 16, 2025)
The shiny black interior located on the center console is highly reflective resulting in sun glare shining into your eyes for a large portion of the day. This causes serious visibility issue while driving and is a safety hazard. I reported this issue to the dealership within two weeks of purchasing my car. I have not had the dealership, independent service center, manufacturer, insurance company, or anyone else inspect this issue, but am agreeable to having this issue inspected upon request. There are no indication lights or alert systems rel…
Owner-reported narrative. Look up ODI 11681038 at NHTSA ↗
Owner report 11682894 · 2025-08-25 (August 25, 2025)
The contact owns a 2024 Kia Niro. The contact stated that while driving in slow traffic, the vehicle accelerated unintentionally and crashed into the rear of another vehicle. The contact stated that while reversing, the failure recurred and the rear end of the vehicle crashed into the front end of another vehicle. The air bags did not deploy. There was no warning light illuminated. None of the vehicle's occupants sustained injuries. No police report was filed. The contact drove to a nearby safe location, and the vehicle was towed to the dealer.…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11682894 at NHTSA ↗
Owner report 11685023 · 2025-09-04 (September 4, 2025)
have had a serious issue with my 2025 Kia Niro PHEV. I first reported the problem to the dealer when the car was a few months old and they were of no help. I had an accident as a result of this issue. I was very fortunate that the only result was a completely ruined drivers door. I have had a problem of the car freezing in neutral after starting. It will not turn off or shift. After 5-10 minutes it seems to unfreeze and will allow me to turn it off and start over successfully. This has happened about 6-8 times since I got the car. The dealer wa…
Owner-reported narrative. Look up ODI 11685023 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V024000 · Seats | Electrical System:Wiring
Reported: 2025-01-17 (January 17, 2025)
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Consequence: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
NHTSA campaign record ↗