Kia NIRO PHEV problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
68 owner complaints analyzed
3 distinct recall campaigns
5,800 mi median reported failure mileage
Scope: 2018 to 2025 model years. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 26 of 68 complaints (38.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 13 | 19.1% |
| Braking behavior | 10 | 14.7% |
| Electrical and battery issues | 6 | 8.8% |
| Steering behavior | 5 | 7.4% |
| Engine operation | 1 | 1.5% |
| Fuel system concerns | 1 | 1.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 26 |
| Unknown Or Other | 16 |
| Electrical System | 9 |
| Engine | 9 |
| Service Brakes | 5 |
| Vehicle Speed Control | 5 |
| Visibility/Wiper | 4 |
| Fuel/Propulsion System | 3 |
Power Train: 26; Unknown Or Other: 16; Electrical System: 9; Engine: 9; Service Brakes: 5; Vehicle Speed Control: 5; Visibility/Wiper: 4; Fuel/Propulsion System: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 17 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 17; 25,000 to 49,999: 2; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (17). 48 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 4 |
| 2020 | 7 |
| 2021 | 6 |
| 2022 | 10 |
| 2023 | 20 |
| 2024 | 10 |
| 2025 | 9 |
| 2026 | 1 |
2018: 1; 2019: 4; 2020: 7; 2021: 6; 2022: 10; 2023: 20; 2024: 10; 2025: 9; 2026: 1
Pattern summary
Power Train leads the component reports. Transmission and shifting appears in 13 complaint narratives. Braking behavior appears in 10 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11144919 · 2018-11-02 (November 2, 2018)
THE TRANSMISSION FAILS TO ENGAGE IMMEDIATELY TO THE GEAR SHIFTED TO. WHEN STATIONARY AND WITH THE VEHICLE IN REVERSE, IF YOU PROCEED TO PRESS THE ACCELERATOR AND THE VEHICLE STARTS TO MOVE BACKWARDS, THE VEHICLE WILL CONTINUE TO ROLL IN THE REVERSE DIRECTION EVEN AFTER SWITCHING THE GEAR SELECTOR TO DRIVE AND PRESSING THE ACCELERATOR. THIS PROBLEM HAPPENS WHEN SWITCHING FROM EITHER DRIVE TO REVERSE OR REVERSE TO DRIVE.
Owner-reported narrative. 50 miles reported. Look up ODI 11144919 at NHTSA ↗
Owner report 11299943 · 2020-01-16 (January 16, 2020)
2018 KIA NIRO PLUG-IN HYBRID, 16,235MI. VEHICLE HAS BEEN IN 5 TIMES IN LAST SEVERAL MONTHS FOR A TOTAL OF OVER 30 DAYS IN SHOP. TRANSMISSION WILL DO A VERY HARD DOWNSHIFT INTERMITTENTLY WHEN STOPPING. MAKES VEHICLE DIP HARD..NOTICEABLE ON DASH CAM VIDEO. ON HARDER ACCELERATION, POWER TRAIN HAS TROUBLE DECIDING WHAT TO DO AND OFTEN THERE IS A NOTICEABLE DELAY IN ACCELERATION. FEELS SORT OF LIKE IT IS SLIPPING, BUT IS A DELAY IN POWERING THE ELECTRIC MOTOR FULLY AND STARTING THE GAS MOTOR.THIS HAS CAUSED A COUPLE CLOSE CALLS WHEN PULLING INTO TRA…
Owner-reported narrative. 5,000 miles reported. Look up ODI 11299943 at NHTSA ↗
Owner report 11564643 · 2024-01-10 (January 10, 2024)
I was driving myself and two passengers on a highway at night in the rain. I was using the adaptive cruise control and was maintaining speed when i went through a puddle and I think the car hydroplaned a little. A warning sign flashed up on the dash that said something towards "deactivating cruise control" - i am not sure of the exact warning. I've had a warning similar, im not sure if its the exact same, when the adaptive cruise control turns off in traffic and it slows down and turns itself off. But when it turned off this time after the pudd…
Owner-reported narrative. Look up ODI 11564643 at NHTSA ↗
Owner report 11563151 · 2024-01-02 (January 2, 2024)
In July 2023, Kia identified a defect that can increase the risk of an engine compartment fire while driving; namely that the printed circuit board in the hydraulic clutch actuator may become contaminated with fluid and lead to an electrical short circuit. To date, there is still no remedy available. I am filing this complaint for your assistance in ensuring the company provides a remedy within a reasonable time.
Owner-reported narrative. Look up ODI 11563151 at NHTSA ↗
Owner report 11572995 · 2024-02-20 (February 20, 2024)
I received KIA letter about the recall SC276 for HCA issue around 1/15/24. I brought my 2018 Kia Niro PHEV to Kia Dealer in San Jose. They inspected and concluded that the vehicle is safe with the recall SC276. However, they did not replace the fuse as stated in Kia's recall instructions. Ten days later, I was on the road, slowing down at the intersection and the car suddenly lost power, the Dashboard show the message for 'EV System failed'. My battery was fully charged at work, which is 2 miles away. My gas tank was full and I couldn't start m…
Owner-reported narrative. Look up ODI 11572995 at NHTSA ↗
Owner report 11351885 · 2020-08-28 (August 28, 2020)
TL* THE CONTACT OWNS A 2019 KIA NIRO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. IN ADDITION WHILE TAKING THE EXIT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY STEERING THE VEHICLE TO THE SIDE AND INTO A PARKING LOT. THE CONTACT STATED ALL WARNING LIGHTS WERE ILLUMINATED WHEN THE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE REAR DRIVER SIDE TIRE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LOCAL DEALER (POMONA KIA SUPERSTO…
Owner-reported narrative. 4,000 miles reported. Look up ODI 11351885 at NHTSA ↗
Owner report 11404338 · 2021-03-22 (March 22, 2021)
1. STEERING WHEEL COUPLER MAKES A GRINDING NOISE WHEN TURNING AND GETTING LOUDER EVERY DAY. DEALER CLAIMS THERE IS NOTHING WRONG. 2. TOXIC NAUSEATING AMMONIA TYPE FUME IS EMITTED FROM THE HEATER CORE WHEN THE HEATER IS TURNED ON. I HAVE TO OPEN WINDOWS TO BE ABLE TO DRIVE. DEEKER CLAIMS NOTHING IS WRONG. BOTH PROBLEMS REPORTED BY OTHER NIRO OWNER AT KIA NIRO FORUMS.
Owner-reported narrative. 3,000 miles reported. Look up ODI 11404338 at NHTSA ↗
Owner report 11527999 · 2023-06-20 (June 20, 2023)
While approaching an intersection light, that was turning red, I suddenly heard the car beeping rapidly and all the red warning lights on the dashboard behind the wheel went off and the vehicle stalled. Luckily the intersection light was red, so everyone was coming to a halt. I do remember the dash board becoming blank, like there was no power. I had to turn the car's power ON button several times before I could shift into Drive. In the meantime, the traffic light turned green and I was still trying to switch the car to Drive mode. Finally it …
Owner-reported narrative. Look up ODI 11527999 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 1 |
2018: 1; 2019: 1; 2020: 1; 2021: 1; 2022: 1; 2023: 2; 2024: 1; 2025: 1