2025 Kia EV9: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
19 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Wheels is the most frequently named component, appearing in 4 of 19 complaints (21.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 10.5% |
| Steering behavior | 2 | 10.5% |
| Transmission and shifting | 1 | 5.3% |
| Engine operation | 1 | 5.3% |
| Electrical and battery issues | 1 | 5.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Wheels | 4 |
| Electrical System | 3 |
| Power Train | 3 |
| Seats | 3 |
| Steering | 3 |
| Visibility/Wiper | 3 |
| Service Brakes | 2 |
| Back Over Prevention: Rearview System Braking | 1 |
Wheels: 4; Electrical System: 3; Power Train: 3; Seats: 3; Steering: 3; Visibility/Wiper: 3; Service Brakes: 2; Back Over Prevention: Rearview System Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 19 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 12 |
| 2026 | 7 |
2025: 12; 2026: 7
Pattern summary
Wheels leads the component reports. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11637093 · 2025-01-20 (January 20, 2025)
There is an "i-pedal" feature that sets regen braking to bring the vehicle to a complete stop when letting off the accelerator pedal. In this mode, the vehicle only moves when pressing down on the pedal, and it stops when the pedal is released. When shifting the vehicle into reverse, "i-pedal" is automatically and silently turned off, causing the vehicle to suddenly start moving when releasing the brake pedal and no longer stop when releasing the accelerator pedal. This is dangerous because the pedals suddenly and unexpectedly behave differentl…
Owner-reported narrative. Look up ODI 11637093 at NHTSA ↗
Owner report 11641255 · 2025-02-07 (February 7, 2025)
We had a snow the last couple of days and when it mostly cleared up we went out to the grocery store. We had done on best to clear of the car of snow. While driving the windshield wipers were working fine until a small chuck of snow came down from the roof of the car. The wipers immediate started to glitch and not move which caused a big visibility problem. I was able to pull over and clear it but was concerned that small amounts of snow would cause the wipers to completely stop.
Owner-reported narrative. Look up ODI 11641255 at NHTSA ↗
Owner report 11642829 · 2025-02-14 (February 14, 2025)
While driving on the freeway I suddenly lost control of the vehicle, with the vehicle swerving left and back across several lanes. Thankfully, I avoided a catastrophic accident and managed to pull over safely. There were no warning lamps or messages of any kind prior to the failure. Upon inspection of the driver’s side rear wheel, I discovered that multiple lug nuts had snapped off, with the studs still attached to the lug nuts. The remaining lug nuts were extremely loose. I have never heard of such a dangerous defect in a brand-new vehicle, a…
Owner-reported narrative. Look up ODI 11642829 at NHTSA ↗
Owner report 11648621 · 2025-03-16 (March 16, 2025)
The drivers seat rocks and shakes or wobbles while you drive. They need to change the frame to fix the issue.
Owner-reported narrative. Look up ODI 11648621 at NHTSA ↗
Owner report 11649160 · 2025-03-19 (March 19, 2025)
Vibration at highway speeds above 65mph. Online forums make it seem like a common defect.
Owner-reported narrative. Look up ODI 11649160 at NHTSA ↗
Owner report 11649918 · 2025-03-22 (March 22, 2025)
My display with my backup camera started flickering. It then turned black and I couldn't see anything anymore and it was very dangerous to back up.
Owner-reported narrative. Look up ODI 11649918 at NHTSA ↗
Owner report 11651501 · 2025-03-29 (March 29, 2025)
Vehicle was delivered with an active safety recall on it. The safety recall is second and third row seat mounting bolts may be missing. Recall was announced December 2024 and car was purchased/delivered on March 20th 2025
Owner-reported narrative. Look up ODI 11651501 at NHTSA ↗
Owner report 11661989 · 2025-05-19 (May 19, 2025)
Took my 4-month old Kia EV9 to a tire shop b/c I heard a rattling on the right side at low speed. Turns out both of the locking lug nuts had popped out of the front and rear hubs on the right side. Seems like someone at the port install facility in West Point Georgia didn't use the correct tools or torque settings. Turns out this is a known issue among a few customers per this Reddit thread: [XXX] I notified Kia CS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-reported narrative. Look up ODI 11661989 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V757000 · Electrical System:Software | Electrical System: Instrument Cluster/Panel
Reported: 2024-10-10 (October 10, 2024)
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
NHTSA campaign record ↗24V962000 · Seats:Critical Fasteners
Reported: 2024-12-20 (December 20, 2024)
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Consequence: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
Remedy: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
NHTSA campaign record ↗25V115000 · Power Train:Driveline:Driveshaft | Electrical System:Propulsion System
Reported: 2025-02-24 (February 24, 2025)
Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the rear GDU, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC337.
NHTSA campaign record ↗26V545000 · Air Bags:Sensor:Occupant Classification:Front Passenger
Reported: 2026-08-21 (August 21, 2026)
Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to improper routing, the Occupant Detection System (ODS) may not deactivate the air bag when a child or child seat is in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A child in the front seat may be at a greater risk of injury if the air bag deploys during a crash.
Remedy: Dealers will inspect and replace the ODS mat and bladder tube with a new one and ensure proper routing as necessary, free of charge. Owner notification letters will be mailed beginning October 20, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC379. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 4, 2026.
NHTSA campaign record ↗