2002 Keystone SPRINGDALE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Equipment:Recreational Vehicle/Trailer is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Recreational Vehicle/Trailer | 2 |
| Equipment | 1 |
| Equipment:Recreational Vehicle/Trailer:Lpg Systems:Water Heater | 1 |
| Structure:Body | 1 |
| Suspension:Rear | 1 |
| Tires | 1 |
Equipment:Recreational Vehicle/Trailer: 2; Equipment: 1; Equipment:Recreational Vehicle/Trailer:Lpg Systems:Water Heater: 1; Structure:Body: 1; Suspension:Rear: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 1 |
| 2004 | 1 |
| 2006 | 1 |
| 2008 | 2 |
| 2010 | 1 |
2002: 1; 2004: 1; 2006: 1; 2008: 2; 2010: 1
Pattern summary
Equipment:Recreational Vehicle/Trailer leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10078301 · 2004-06-16 (June 16, 2004)
OUR 2002 SPRINTER 30 FOOT TRAILER SPARE TIRE, A CARLISLE 225/75 R15 RANGE "D" EXPLODED ON OUR SPARE TIRE COACH CARRIER. WE CONTACTED MELINDA KELLY @ CARLISLE TIRES @ [phone removed] EXT. 351 FOR FURTHER ASSISTANCE ON THIS MATTER. WE HAVE STILL NOT RESOLVED THIS ISSUE AND HAVE 4 MORE OF THESE EXPLODING TIRES ON OUR COACH. THE EXPLODING TIRE WAS NEVER ON OUR COACH AND BLEW OFF AND RIPPED APART OUR SPARE TIRE COVER. WE HAVE CHILDREN AND ARE VERY AFRAID OF HAVING THE OTHER, SAME, TIRES WHICH ARE OBVIOUSLY DEFECTIVE CAUSE A MORE SEVERE INJURY/ACCIDE…
Owner-reported narrative. Look up ODI 10078301 at NHTSA ↗
Owner report 10177053 · 2006-12-27 (December 27, 2006)
TL* - THE CONTACT HAS A KEYSTONE SPRINGDALE CAMPER AND THE SIDING PULLED AWAY FROM THE FRAME WHILE DRIVING AT 50 MPH. .THE CONTACT TOOK THE CAMPER TO THE DEALER, AND THE MANUFACTURER TOLD THEM THAT IT HAD A 12 YEAR STRUCTURE WARRANTY, AND THIS VEHICLE WAS NOT INCLUDED.*AK
Owner-reported narrative. Look up ODI 10177053 at NHTSA ↗
Owner report 10221563 · 2008-03-18 (March 18, 2008)
TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE. THE CONTACT RECEIVED A RECALL NOTICE ON FEBRUARY 3, 2008 FOR THE DOMETIC REFRIGERATOR. HE CALLED THE DEALER THE SAME DAY AND WAS INFORMED TO GET AN ESTIMATE AND CALL THEM BACK. THE CONTACT RECEIVED AN ESTIMATE AND CALLED THE DEALER BACK. SINCE THAT TIME, THE DEALER HAS BEEN NOTIFIED THREE TIMES AND STATED THAT THE SITUATION WOULD BE RESOLVED. THE REFRIGERATOR STILL HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE.
Owner-reported narrative. Look up ODI 10221563 at NHTSA ↗
Owner report 10238882 · 2008-08-19 (August 19, 2008)
TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT RECEIVED A RECALL NOTICE FOR HER DOMETIC REFRIGERATOR, BUT DID NOT CALL THE MANUFACTURER AT THAT TIME. WEEKS LATER, SHE WENT INTO HER VEHICLE AND NOTICED THAT EVERYTHING IN THE REFRIGERATOR HAD BEEN RUINED; HOWEVER, THERE WAS NO LEAK. SHE CALLED A FEW RV SERVICE DEPARTMENTS IN HER AREA AND WAS INFORMED THAT THERE WAS A RECALL. THE CONTACT FOUND THE RECALL NOTICE SHE RECEIVED EARLIER AND CALLED DOMETIC. DOMETIC STATED THAT THEY…
Owner-reported narrative. Look up ODI 10238882 at NHTSA ↗
Owner report 10324275 · 2010-04-07 (April 7, 2010)
TL*THE CONTACT OWNS A 2002 KEYSTONE SPRINGDALE TRAILER. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND THE REAR DRIVER SIDE TIRE EXPLODED. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY STATED THE SLIDE BAR UNDER THE VEHICLE WAS POSITIONED EXTREMELY CLOSE TO THE TIRE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Owner-reported narrative. Look up ODI 10324275 at NHTSA ↗
Owner report 8015978 · 2002-08-12 (August 12, 2002)
HOT WATER TANK BURNED UP BECAUSE OF LACK OF WATER, DEALER REPLACED WATER TANK. WATER TANK IS LOCATED UNDER THE BEDS. WINDOWS ON TRAILER WILL NOT CLOSE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Owner-reported narrative. Look up ODI 8015978 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
07V134000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-03-22 (March 22, 2007)
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
NHTSA campaign record ↗