2021 Keystone MONTANA HIGH COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 2 of 3 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 3 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 2 |
| Equipment:Appliance:Refrigerator | 1 |
| Equipment:Recreational Vehicle/Trailer | 1 |
| Fuel System, Other:Delivery:Hoses, Lines/Piping, And Fittings | 1 |
Unknown Or Other: 2; Equipment:Appliance:Refrigerator: 1; Equipment:Recreational Vehicle/Trailer: 1; Fuel System, Other:Delivery:Hoses, Lines/Piping, And Fittings: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2026 | 1 |
2021: 1; 2022: 1; 2026: 1
Pattern summary
Unknown Or Other leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11442211 · 2021-12-01 (December 1, 2021)
Safety Recall: US: 21V-368 FIRE HAZARD 120VAC wiring connectors for the slide room circuit that can get wet and stay wet for extended periods of time due to the way they are mounted. Under certain conditions if the 120VAC connections are wet for an extended period of time it can lead to an increased risk of fire and/or damage to personal property. I have been trying to get this recall rectified and Keystone and its dealers will not take my unit in. I purchased the RV in IOWA and now I'm working in California. They say they cant ma…
Owner-reported narrative. Look up ODI 11442211 at NHTSA ↗
Owner report 11465382 · 2022-05-20 (May 20, 2022)
This for a fifth wheel. I had a fire sparked from the 120V connection in my camper. Luckily I was at my campsite and it happened during the day, and I was able to extinguish the fire before it got worse. I paid for the repair and I am still waiting for reimbursement from manufacturer. I also stated to them that I wanted my unit inspected because of the safety concerns. The camper has a recall that has to do with wiring that I was told I need it to take care of myself by contacting a servicing dealer. I have tried reaching out to two dealers wit…
Owner-reported narrative. Look up ODI 11465382 at NHTSA ↗
Owner report 11761749 · 2026-09-02 (September 2, 2026)
Hooked camper up to our tow vehicle. Went inside to prepare to leave our storage. Husband turned the propane on and I pressed Further start button on the refrigerator once the pilot light ignited. After less than one minute an error message began beeping on the digital LCD pad to alert that there was a disconnect from the power source being used. Five seconds later it stopped, and the LCD went blank. I shouted to my husband to check the propane because the refrigerator had stopped and he confirmed that it was still running. I hit the start butt…
Owner-reported narrative. Look up ODI 11761749 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V368000 · Equipment:Recreational Vehicle/Trailer:120/240 Vac Electrical System:Wiring
Reported: 2021-05-19 (May 19, 2021)
Keystone RV Company (Keystone) is recalling certain 2021 High Country Montana trailers. The 120VAC wiring connectors for the slide room circuit were not mounted properly, which can allow water to enter the electrical connections.
Consequence: Wet electrical connections can increase the risk of a fire.
Remedy: Dealers will inspect the connectors, and mount the connectors to the frame, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-409.
NHTSA campaign record ↗24V234000 · Equipment:Appliance:Oven/Stove/Cooktop
Reported: 2024-03-27 (March 27, 2024)
Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Consequence: A circuit board that overheats increases the risk of a fire.
Remedy: Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
NHTSA campaign record ↗