2009 Keystone FUZION: complaints, problems and recalls

THIS LETTER BELOW IS THE LETTER I SENT TO CARLISLE TIRE COMP, AND THEIR RESPONSE TO ME WAS THEY NEED TO SEE THE ACTUAL TIRE TO DETERMINE IF IT WAS A TIRE FAILURE. THE TIRES LOOKED LIKE A RETREAD THE WAY THEY CAME APART AND SENT THEM THE PICTURES. I BOUGHT A FUZION 302 TOURING EDITION TOY HAULER IN OCTOBER 2008 (THE TIRES HAD 2008 ON THEM). I HAVE BEEN USING IT TO CAMP WITHIN 10 MILES OF MY HOME. I DECIDED TO TAKE A TRIP TO ARKANSAS IN MAY 2010. ON THE WAY HOME I HAD 2 BLOW OUTS AT THE SAME TIME. IN SEPTEMBER OF 2010, I WAS GOING TO A…

Owner-reported narrative. 1,200 miles reported. Look up ODI 10367296 at NHTSA ↗

TL-THE CONTACT OWNS A 2009 KEYSTONE FUZION RV. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH A STANDARD GENERATOR. THE TRANSFER SWITCH MODEL NUMBER WAS IOTA ITS-50R. THE TRANSFER SWITCH OVERHEATED WHICH CAUSED DAMAGE TO THE INTERNAL WIRES AND MELTED THE TRANSFER BOX. THERE WERE NO FLAMES VISIBLE. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 11V577000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THERE WAS NO MILEAGE. JS

Owner-reported narrative. Look up ODI 10585655 at NHTSA ↗

Reported: 2009-06-02 (June 2, 2009)

KEYSTONE IS RECALLING 44 MY 2009 FUZION FIFTH WHEEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL IDENTIFICATION LABEL AND TIRE LOADING INFORMATION LABEL DOES NOT CONTAIN THE CORRECT TIRE INFLATION PRESSURE.

Consequence: IMPROPER TIRE PRESSURE CAN LEAD TO TIRE FAILURE AND AN INCREASED RISK OF PROPERTY DAMAGE.

Remedy: DEALERS WILL MAIL THE APPROPRIATE LABELS FREE OF CHARGE. IF THE CUSTOMER REQUIRES ASSISTANCE INSTALLING THE LABELS, A DEALER WILL INSTALL THE LABEL. THE RECALL BEGAN ON JUNE 12, 2009. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

Reported: 2010-11-23 (November 23, 2010)

KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.

Consequence: OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Reported: 2011-12-08 (December 8, 2011)

KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.

Consequence: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.

Remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Reported: 2015-09-04 (September 4, 2015)

Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.

Consequence: As the transfer switch fails, it may overheat, increasing the risk of a fire.

Remedy: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.