2022 Keystone COUGAR: complaints, problems and recalls

Vehicle is a 2022 Keystone Cougar 29RLI recreational vehicle. Safety issue is with the Solara awnings manufactured by Lippert. Awning fabric appeared to only be glued to the poly cord that secures it to the trailer. While we were setup, the awning roller fell away from the trailer. If we had been in transit, it could have hit a car in an adjacent lane, causing an accident. The rear awning is also failing but is still mostly in tact.

Owner-reported narrative. Look up ODI 11472233 at NHTSA ↗

Vehicle was taken to the RV dealer to have annual maintenance done. During inspection it was discovered that 3 of 4 brakes were covered with grease from blown bearing seals. The vehicle has less than 3,000 miles and if not addressed could have resulted in an accident due to inability to stop the trailer using the designed braking systems. The supplier of the axles and brake systems was contacted and they informed us the seals are only warranted for 1 year. Seal failures are very common on RV's and need to be addressed to provide a design which …

Owner-reported narrative. Look up ODI 11572192 at NHTSA ↗

There was a bulge showing near the front of the camper, dealer inspected and said there is frame flex, possibly broken welds on the frame, which is a common problem with the lippert manufactured frames. Model years directly before this year(2022) were recalled for the same problem. This seems to be a common issue for 2022 models as well but there still is no safety recall despite the inherent risk of them being on the road.

Owner-reported narrative. Look up ODI 11661037 at NHTSA ↗

Reported: 2022-02-23 (February 23, 2022)

Keystone RV Company (Keystone) is recalling certain 2022 Cougar fifth wheel travel trailers. These vehicles were manufactured with Load Range "D" (2540 lbs) tires, when they should have been equipped with Load Range "E" (2860 lbs) tires.

Consequence: Incorrect load range tires can allow the vehicle to become overloaded, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the tires, as necessary, free of charge. Owner letters were mailed March 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-421.

Reported: 2022-03-11 (March 11, 2022)

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.

Consequence: Inoperable safety alarms increase the risk of injury.

Remedy: Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.

Reported: 2022-03-31 (March 31, 2022)

Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

Consequence: Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.

Remedy: Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

Reported: 2022-05-27 (May 27, 2022)

Keystone RV Company (Keystone) is recalling certain 2022 Keystone Cougar travel trailers, equipped with a swing up table/bed base. The base may have incomplete welds that are unable to hold the intended weight, causing the table/bed base to drop unexpectedly.

Consequence: A table or bed that drops unexpectedly can increase the risk of injury.

Remedy: Dealers will replace the table/bed base, free of charge. Owner notification letters were mailed June 24, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-433.

Reported: 2022-08-09 (August 9, 2022)

Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Consequence: An awning that drops or extends beyond normal operation can increase the risk of injury.

Remedy: Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.

Reported: 2023-03-16 (March 16, 2023)

Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.

Consequence: Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.

Remedy: Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.