2002 Keystone CHALLENGER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Equipment:Recreational Vehicle/Trailer is the most frequently named component, appearing in 2 of 2 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Recreational Vehicle/Trailer | 2 |
| Equipment | 1 |
Equipment:Recreational Vehicle/Trailer: 2; Equipment: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
| 2008 | 1 |
2007: 1; 2008: 1
Pattern summary
Equipment:Recreational Vehicle/Trailer leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10184343 · 2007-03-06 (March 6, 2007)
TL- THE CONTACT STATED THAT HE RECEIVED HIS RECALL IN THE MAIL TODAY 03/06/2007). THE CONTACT CALLED DOMETIC, WHO STATED THAT THE SECONDARY BURNER HOUSING WILL BE INSTALLED TO CONTAIN THE FIRE AND THAT IT WILL NOT PREVENT THE FIRE. *AK
Owner-reported narrative. Look up ODI 10184343 at NHTSA ↗
Owner report 10238170 · 2008-08-13 (August 13, 2008)
DOMETIC REFRIGERATOR HEAT TUBE MALFUNCTION. CONSUMER STATES THAT ONLY SOME PARTS WERE REPLACED. *NJ THE CONSUMER STATED SHE DEFROSTED THE REFRIGERATOR AND THEN SHE SWITCHED THE CONTROL TO GAS. WHEN SHE WENT TO OPEN THE DOOR, THERE WAS A STRONG SMELL OF AMMONIA. IT WAS DISCOVERED THAT AMMONIA WAS LEAKING FROM THE BOILER TUBE AND WAS SATURATING THE PLYWOOD AND THE INSULATION AROUND THE TUBE. THE CONSUMER STATED THE ONLY THING THAT WAS DONE REGARDING THE RECALL WAS PLACING A GUARD AND A SMALL PORTION OF INSULATION AROUND THE BOILER TUBE, IN CAS…
Owner-reported narrative. Look up ODI 10238170 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
07V134000 · Equipment:Recreational Vehicle/Trailer
Reported: 2007-03-22 (March 22, 2007)
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
NHTSA campaign record ↗