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U.S. public vehicle records

Keystone CHALLENGER recalls by model year

Explore the records behind recurring owner reports.

Key facts

12 owner complaints analyzed

9 distinct recall campaigns

5,250 mi median reported failure mileage

Scope: 2001 to 2010 model years. Data snapshot: . 6 complaints include usable failure mileage.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2001
1
2002
1
2003
3
2004
1
2005
1
2006
2
2007
4
2008
3
2009
4
2010
3
Recall campaigns data
CategoryCount
20011
20021
20033
20041
20051
20062
20074
20083
20094
20103

2001: 1; 2002: 1; 2003: 3; 2004: 1; 2005: 1; 2006: 2; 2007: 4; 2008: 3; 2009: 4; 2010: 3

Year-by-year records

Keystone CHALLENGER model-year comparison
Model yearComplaintsRecallsChange in recalls
200121Not available
2002210
200313+2
200401-2
2005110
200602+1
200734+2
200813-1
200924+1
201003-1

Recall history

9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

07V134000 · Equipment:Recreational Vehicle/Trailer

Reported: 2007-03-22 (March 22, 2007) · Model years: 2001, 2002, 2003

CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: THIS COULD RESULT IN A FIRE.

Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.

NHTSA campaign record ↗
03V463000 · Equipment:Recreational Vehicle/Trailer

Reported: 2003-11-12 (November 12, 2003) · Model years: 2003

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR KEYSTONE AT 574-535-2100.

NHTSA campaign record ↗
17V755000 · Equipment

Reported: 2017-11-22 (November 22, 2017) · Model years: 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

NHTSA campaign record ↗
08V325000 · Equipment:Recreational Vehicle/Trailer

Reported: 2008-07-17 (July 17, 2008) · Model years: 2006, 2007

KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.

NHTSA campaign record ↗
07V286000 · Wheels

Reported: 2007-06-25 (June 25, 2007) · Model years: 2007

CERTAIN FIFTH WHEEL TRAILERS BUILT WITH 16" STEEL WHEELS MAY LEAK AT THE VALVE STEM DURING INFLATION OR WHEN CHECKING THE AIR PRESSURE DUE TO IMPROPER SEATING OF THE VALVE STEM. SOME MODELS HAVE ALUMINUM WHEELS WITH A STEEL SPARE AND ONLY THE SPARE IS AFFECTED. INDICATION OF THE DEFECT OCCURS WHEN APPLYING SIDEWAYS PRESSURE TO THE VALVE STEM (SUCH AS CHECKING THE TIRE PRESSURE). AIR WILL LEAK THROUGH THE VALVE HOLE IN THE RIM.

Consequence: CONTINUING TO PULL A VEHICLE WITH IMPROPERLY INFLATED TIRES WILL RESULT IN POOR VEHICLE HANDLING AND INCREASED RISK OF PROPERTY DAMAGE AND A A VEHICLE CRASH COULD OCCUR IF THE TIRE FAILS AS A RESULT OF UNDER-INFLATION.

Remedy: DEALERS WILL REPLACE THE SNAP-IN VALVE STEM WITH A BOLT-IN VALVE STEM. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

NHTSA campaign record ↗
07V585000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings

Reported: 2007-12-17 (December 17, 2007) · Model years: 2007, 2008

ON CERTAIN FIFTH WHEEL TRAVEL TRAILERS, A LIQUID PROPANE (LP) LINE FOR THE SLIDE ROOM MAY BE TOO CLOSE TO THE TIRE.

Consequence: THIS COULD CAUSE AN INCREASED RISK OF PROPERTY DAMAGE AND POSSIBLE FIRE.

Remedy: DEALERS WILL REROUTE THE LP LINE AWAY FROM THE TIRE. THE RECALL BEGAN ON DECEMBER 27, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.

NHTSA campaign record ↗
15V561000 · Electrical System

Reported: 2015-09-04 (September 4, 2015) · Model years: 2008, 2009

Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.

Consequence: As the transfer switch fails, it may overheat, increasing the risk of a fire.

Remedy: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.

NHTSA campaign record ↗
10V594000 · Electrical System

Reported: 2010-11-23 (November 23, 2010) · Model years: 2009, 2010

KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.

Consequence: OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

NHTSA campaign record ↗
11V577000 · Electrical System

Reported: 2011-12-08 (December 8, 2011) · Model years: 2009, 2010

KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.

Consequence: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.

Remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

NHTSA campaign record ↗