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U.S. public vehicle records

2011 Jeep LIBERTY: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

181 owner complaints analyzed

3 distinct recall campaigns

58,910 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: . 151 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 41 of 181 complaints (22.7%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior2212.2%
Fuel system concerns168.8%
Electrical and battery issues137.2%
Engine operation105.5%
Transmission and shifting95.0%
Steering behavior84.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
41
Air Bags
34
Fuel/Propulsion System
31
Engine
22
Unknown Or Other
13
Service Brakes
12
Structure:Body
12
Power Train
8
Component breakdown data
CategoryCount
Electrical System41
Air Bags34
Fuel/Propulsion System31
Engine22
Unknown Or Other13
Service Brakes12
Structure:Body12
Power Train8

Electrical System: 41; Air Bags: 34; Fuel/Propulsion System: 31; Engine: 22; Unknown Or Other: 13; Service Brakes: 12; Structure:Body: 12; Power Train: 8

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
22
25,000 to 49,999
30
50,000 to 74,999
45
75,000 to 99,999
24
100,000 to 149,999
26
150,000 and above
4
Reported problems by failure mileage data
CategoryCount
Under 25,00022
25,000 to 49,99930
50,000 to 74,99945
75,000 to 99,99924
100,000 to 149,99926
150,000 and above4

Under 25,000: 22; 25,000 to 49,999: 30; 50,000 to 74,999: 45; 75,000 to 99,999: 24; 100,000 to 149,999: 26; 150,000 and above: 4

50,000 to 74,999 miles has the most reports with usable mileage (45). 30 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
9
2012
4
2013
12
2014
17
2015
25
2016
20
2017
24
2018
24
2019
21
2020
7
2021
4
2022
5
2023
3
2024
2
2025
2
2026
2
Complaints over time data
CategoryCount
20119
20124
201312
201417
201525
201620
201724
201824
201921
20207
20214
20225
20233
20242
20252
20262

2011: 9; 2012: 4; 2013: 12; 2014: 17; 2015: 25; 2016: 20; 2017: 24; 2018: 24; 2019: 21; 2020: 7; 2021: 4; 2022: 5; 2023: 3; 2024: 2; 2025: 2; 2026: 2

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 22 complaint narratives. Fuel system concerns appears in 16 complaint narratives. Electrical and battery issues appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10376623 · 2011-01-14 (January 14, 2011)

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY LIMITED. THE CONTACT WAS DRIVING APPROXIMATELY 40-70 MPH WHEN THE VEHICLE BEGAN TO HESITATE AND JERK WITHOUT WARNING. THE FAILURE BECAME A CONTINUOUS OCCURRENCE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO THE FAULTY SOFTWARE BUT THERE WAS NO REMEDY TO THE FAILURE. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES BUT NEVER REPAIRED. THE CONTACT STATED THAT MOST RECENTLY, THE VEHICLE WAS LEFT IN THE D…

Owner-reported narrative. 606 miles reported. Look up ODI 10376623 at NHTSA ↗

Owner report 10407562 · 2011-06-20 (June 20, 2011)

VEHICLE CAN SHIFT FROM DRIVE TO REVERSE AND DRIVE TO PARK WITH OUT PRESSING THE BRAKE PEDAL. *TT

Owner-reported narrative. 1,200 miles reported. Look up ODI 10407562 at NHTSA ↗

Owner report 10420023 · 2011-08-18 (August 18, 2011)

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY JET. THE CONTACT WAS DRIVING 10 MPH WHEN THE CHROME COVERS OF THE SIDE VIEW MIRRORS DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER REPLACED THE COVERS. THE FAILURE MILEAGE WAS 15,185.

Owner-reported narrative. 15,185 miles reported. Look up ODI 10420023 at NHTSA ↗

Owner report 10421207 · 2011-08-23 (August 23, 2011)

WAS DRIVING 2011 JEEP LIBERTY SPORT PASSENGER SIDE CONTROL ARM /BALL JOINT BROKE CAUSING ACCIDENT PLEASE HELP. *TR

Owner-reported narrative. Look up ODI 10421207 at NHTSA ↗

Owner report 10423125 · 2011-09-02 (September 2, 2011)

WINDOW NOT WORKING PROPERLY, CANNOT BE FIXED BY CHRYSLER? *TR

Owner-reported narrative. 2,500 miles reported. Look up ODI 10423125 at NHTSA ↗

Owner report 10430793 · 2011-10-19 (October 19, 2011)

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT HER DRIVERS SIDE SEAT BELT WAS TURNED AT ANGLE WHERE IT WAS PRESSING AGAINST HER SKIN AND LEAVING BRUISES. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THEY WERE NOT GOING TO MODIFY THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800. UPDATED 11/16/11*LJ

Owner-reported narrative. 1,800 miles reported. Look up ODI 10430793 at NHTSA ↗

Owner report 10432651 · 2011-10-24 (October 24, 2011)

MY SON WAS DRIVING MY JEEP LIBERTY AND LOST CONTROL OF THE JEEP BECAUSE THE FRONT RIGHT AXLE BROKE AND CAUSED HIM TO RUN INTO A WALL. HE HAS A LEG & BACK INJURY DUE TO THIS ACCIDENT. WE HAVE ONLY HAD THE CAR FOR 7 MONTHS WHEN THIS HAPPENED. *TR

Owner-reported narrative. Look up ODI 10432651 at NHTSA ↗

Owner report 10432986 · 2011-10-27 (October 27, 2011)

TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK AND UNRESPONSIVE, CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FIVE TIMES WHERE THEY REPLACED THE THROTTLE BODY SENSOR BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER REPAIRS. A CLAIM WAS ALSO FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 4,622. UPDATED 11/14/11 *BF THE CONSUMER STAT…

Owner-reported narrative. 4,622 miles reported. Look up ODI 10432986 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

11V315000 · Steering:Column

Reported: 2011-06-08 (June 8, 2011)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Consequence: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
13V282000 · Air Bags | Electrical System

Reported: 2013-07-02 (July 2, 2013)

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

NHTSA campaign record ↗
17V640000 · Seats:Front Assembly:Head Restraint | Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 2017-10-10 (October 10, 2017)

Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

Consequence: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.

NHTSA campaign record ↗