2023 Jeep COMPASS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
45 owner complaints analyzed
2 distinct recall campaigns
10,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 11 of 45 complaints (24.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 10 | 22.2% |
| Electrical and battery issues | 6 | 13.3% |
| Steering behavior | 6 | 13.3% |
| Transmission and shifting | 5 | 11.1% |
| Engine operation | 3 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 11 |
| Engine | 7 |
| Forward Collision Avoidance: Automatic Emergency Braking | 6 |
| Power Train | 6 |
| Steering | 6 |
| Unknown Or Other | 6 |
| Exterior Lighting | 4 |
| Forward Collision Avoidance: Warnings | 4 |
Electrical System: 11; Engine: 7; Forward Collision Avoidance: Automatic Emergency Braking: 6; Power Train: 6; Steering: 6; Unknown Or Other: 6; Exterior Lighting: 4; Forward Collision Avoidance: Warnings: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 34 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 13 |
| 2024 | 16 |
| 2025 | 10 |
| 2026 | 6 |
2023: 13; 2024: 16; 2025: 10; 2026: 6
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 10 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11513806 · 2023-03-26 (March 26, 2023)
What component or system failure or malfunctioned, and is it available for inspection upon request? When I started my vehicle I noticed that my navigation screen was black, and then when I put the vehicle in drive and slowed down to make a turn, the engine shut off while I was driving. I had to restart the vehicle, and I put the vehicle in drive, I made left the engine shut off again a second time. How was your safety or the safety of others put at risk? My safety was put at risk because the vehicle was still in driving mode, luckily there were…
Owner-reported narrative. Look up ODI 11513806 at NHTSA ↗
Owner report 11515637 · 2023-04-05 (April 5, 2023)
The hazard light button has gotten stuck several times. I went to my dealer and we compared my car with a similar 2023 Compass. Same problem. Then we checked the 2022 Compass and the hazard light on this model does not get stuck. The 2022 is more sturdy than the 2023 version of the hazard light button.
Owner-reported narrative. Look up ODI 11515637 at NHTSA ↗
Owner report 11524228 · 2023-05-28 (May 28, 2023)
On my way to work this morning 4:30 ish the same way I always take. My car decided to drive itself, every light on the middle console lit up, and the dashboard. I was going 50 when my car completely lost control while I tapped my brakes no response its locked, my steering wheel locked up, my brakes locked everything went haywire it would not let me steer or even shift to neutral all I could do was pray it stopped while it flipped off the road around 5:14 am with me still trapped inside. My seat belt wouldn't release my doors wouldn't unlock and…
Owner-reported narrative. Look up ODI 11524228 at NHTSA ↗
Owner report 11529126 · 2023-06-27 (June 27, 2023)
The contact rented a 2023 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently, and the rear driver's door opened unintendedly, and the rear seat shifted forward. The contact stated that an unknown warning light was illuminated, and the traction control feature independently shifted into snow traction mode. The contact was made aware by the rental agency of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware…
Owner-reported narrative. 460 miles reported. Look up ODI 11529126 at NHTSA ↗
Owner report 11538264 · 2023-08-13 (August 13, 2023)
At 2900 miles, my check engine light came on while I was on vacation out of state. Within a couple of seconds, my car started to choke and jerk so bad that the passenger could feel it. It did this intermittently, to the point I knew it needed to be seen before driving 900 miles home. Several times since then, my safety was put at risk due to my vehicle not accelerating when it should. I have had many cars almost hit me from behind when this has happened. Luckily, I have not yet. I took my vehicle to a Jeep dealer in Foley, Alabama because tha…
Owner-reported narrative. Look up ODI 11538264 at NHTSA ↗
Owner report 11540709 · 2023-08-25 (August 25, 2023)
The vehicle pops and spudders when cranked. While driving it looses power and will not go, causing me to almost get hit numerous times. When shifting into gear it jerks really hard
Owner-reported narrative. Look up ODI 11540709 at NHTSA ↗
Owner report 11542351 · 2023-09-03 (September 3, 2023)
High beams will not stay on even though they are “automatic”. The eco mode where the engine turns off at a light or when idling to save gas does not work at all.
Owner-reported narrative. Look up ODI 11542351 at NHTSA ↗
Owner report 11544145 · 2023-09-12 (September 12, 2023)
In the past 5 days my car has died/lost all power while in drive, driving down the road. The first time that it happened I was driving down and alley. I brought the car to a complete stop and put the car in park. I hit the push button start and it shut off completely. I was able to start my car again. When I got it started the check engine light was on and the system had shut off the emergency pedestrian braking system. I turned the emergency pedestrian braking back on and the next day before I could get my car looked at, the check engine light…
Owner-reported narrative. Look up ODI 11544145 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V576000 · Electrical System: Instrument Cluster/Panel
Reported: 2023-08-14 (August 14, 2023)
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Compass vehicles. The brightness level of the instrument panel cluster (IPC) may not be adjustable due to incorrect software in the body control module (BCM). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence: An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 88A.
NHTSA campaign record ↗24V436000 · Back Over Prevention: Sensing System: Camera
Reported: 2024-06-13 (June 13, 2024)
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
NHTSA campaign record ↗