2017 Jeep COMPASS: complaints, problems and recalls

MY WIFE DROVE HOME FROM WORK PARKED CAR IN DRIVEWAY 3 HOURS LATER HAD TO BRING MY DAUGHTER TO WORK AND WINDOW WAS CRACKED FROM BOTTOM UP ABOUT 10 INCHES IN CENTER OF WINDOW WE ALSO FOUND OUT ANOTHER PERSON WHO BOUGHT A 2017 COMPASS HAD WINDOW CRACK HAVING A HARD TIME GETTING DEALER TO FIX WINDOW WE BOUGHT VEHICLE 6 WEEKS AGO IT SHOULD BE COVERED UNDER WARRANTY DEALER SHIP TOOK PICTURES ON APRIL 18 2017.

Owner-reported narrative. 1,180 miles reported. Look up ODI 10979203 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT PURCHASED THE VEHICLE BRAND NEW ON MAY 13, 2017. THE CONTACT WAS NOT MADE AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V301000 (POWER TRAIN) UNTIL THE MONDAY AFTER PURCHASING THE VEHICLE. WHEN THE CONTACT INQUIRED AS TO WHY THE NORTHWEST CHRYSLER JEEP DODGE DEALER SOLD HIM A BRAND NEW VEHICLE WITH AN OPEN RECALL, THE CONTACT WAS INFORMED THAT THE RECALL WAS A PRE-NOTICE AND THEY WOULD RECEIVE PARTS FOR A RECALL AT A LATER DATE. THE MANUFACTURER WAS NOTIFIED OF THE NON-COMPLIAN…

Owner-reported narrative. Look up ODI 10993487 at NHTSA ↗

HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.

Owner-reported narrative. 214 miles reported. Look up ODI 11005817 at NHTSA ↗

JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTR…

Owner-reported narrative. 1,700 miles reported. Look up ODI 11011582 at NHTSA ↗

TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.

Owner-reported narrative. 1,701 miles reported. Look up ODI 11019860 at NHTSA ↗

THREE TIMES NOW THE AUTO/START STOP FEATURE HAS FAILED TO RESTART THE VEHICLE AFTER IT HAS AUTOMATICALLY SHUT OFF. WHEN LIFTING MY FOOT OFF THE BRAKE PEDAL, THE VEHICLE HASN'T RESTARTED. ONCE I WAS IN THE MIDDLE OF TRAFFIC, WAITING TO TURN LEFT AGAINST ONCOMING TRAFFIC, SO IT WAS A DANGEROUS SITUATION. IT TOOK 15 SECONDS OR SO BEFORE I COULD RESTART IT AFTER PLACING THE VEHICLE IN PARK.

Owner-reported narrative. 645 miles reported. Look up ODI 11020436 at NHTSA ↗

OWNERS MANUAL SHOWS REVERSED POLARITY ON BATTERY TERMINALS IN THE JUMP STARTING PROCEDURE SECTION. CHRYSLER HAS A RECALL (T46) OUT FOR THE CORRECTED MANUAL FOR VEHICLES BUILT THROUGH APRIL 28, 2017, MY CAR WAS BUILT ON APRIL 29, 2017 AND HAS THE INCORRECT MANUAL BUT CHRYSLER REFUSES TO PROVIDE A CORRECT ONE, SAYING I'M NOT PART OF THE RECALL.

Owner-reported narrative. 420 miles reported. Look up ODI 11022973 at NHTSA ↗

DASH AND UCONNECT SCREEN WILL NOT PROPERLY DIM IN CERTAIN SITUATIONS. MOST NOTABLY, IF YOU TURN ON THE CAR DURING THE DAY AND DRIVE INTO THE NIGHT, THE HEADLIGHTS WILL TURN ON, BUT THE DASH AND SCREEN WILL NOT DIM. IF YOU TURN ON THE CAR WHILE IT IS DARK OUT, DASH WILL PROPERLY DIM. THERE SEEM TO BE ADDITIONAL SCENARIOS THAT INTERFERE WITH DASH DIMMING, SUCH AS OPENING A DOOR WHILE CAR IS ON AND TURNING ON OVERHEAD LIGHTING. DIFFICULT TO FOCUS ON ROAD AHEAD WHEN BRIGHT DASH AND SCREEN IS GLARING IN YOUR FACE.

Owner-reported narrative. 4,000 miles reported. Look up ODI 11030248 at NHTSA ↗

Reported: 2017-05-09 (May 9, 2017)

Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.

Consequence: If the left front halfshaft disengages or breaks, the vehicle will have a loss of drive. Additionally, if the vehicle is parked without using the parking brake, the vehicle may roll, despite being in 'Park.' Either condition may increase the risk of a crash.

Remedy: Chrysler will notify owners, dealers will inspect the left front halfshaft for engagement and replace any that are not properly engaged in the transmission, free of charge. The recall began on June 12, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T26.

Reported: 2017-07-07 (July 7, 2017)

Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.

Consequence: If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.

Remedy: Chrysler will notify owners and will replace the User's Guides with a corrected version, free of charge. The recall began August 22, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T46.

Reported: 2017-11-21 (November 21, 2017)

Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.

Reported: 2017-12-21 (December 21, 2017)

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.