2017 Jeep COMPASS problems and owner complaints

THREE TIMES NOW THE AUTO/START STOP FEATURE HAS FAILED TO RESTART THE VEHICLE AFTER IT HAS AUTOMATICALLY SHUT OFF. WHEN LIFTING MY FOOT OFF THE BRAKE PEDAL, THE VEHICLE HASN'T RESTARTED. ONCE I WAS IN THE MIDDLE OF TRAFFIC, WAITING TO TURN LEFT AGAINST ONCOMING TRAFFIC, SO IT WAS A DANGEROUS SITUATION. IT TOOK 15 SECONDS OR SO BEFORE I COULD RESTART IT AFTER PLACING THE VEHICLE IN PARK.

Owner-reported narrative. 645 miles reported. Look up ODI 11020436 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAIL…

Owner-reported narrative. 400 miles reported. Look up ODI 11033267 at NHTSA ↗

JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTR…

Owner-reported narrative. 1,700 miles reported. Look up ODI 11011582 at NHTSA ↗

TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.

Owner-reported narrative. 1,701 miles reported. Look up ODI 11019860 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SOUTH OAK JEEP, DODGE, CHRYSLER, AND RAM (4550 W LINCOLN HWY, MATTESON, IL 60443, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Owner-reported narrative. 50,000 miles reported. Look up ODI 11111539 at NHTSA ↗

ENGINE OIL AND STALLING. I WENT FOR MY 2ND OIL CHANGE 8/27/2018. THE SERVICE TECH AND A MECHANIC LISTENED WHEN I SAID THE OIL WAS BASICALLY GONE AND MY HUSBAND HAD TO ADD 2 QUARTS. I EVEN CHECKED ALL THE SYSTEM WARNINGS AND THERE IS NONE FOR LOW OIL. WHEN PULLING OUT INTO AN INTERSECTION THE CAR TOTALLY SHUT OFF AT 4 DIFFERENT TIMES. SO THE MECHANIC SAID YES THOSE 2.4 ENGINES BURN 1 QUART EACH 1000 MILES AND WHEN THE OIL IS LOW THE ENGINE WILL JUST STOP. I ASKED ABOUT WHY THERE ARE NO WARNING LIGHTS, THE MECHANIC AGAIN SAID YES THERE IS N…

Owner-reported narrative. 13,000 miles reported. Look up ODI 11124329 at NHTSA ↗

1. MILEAGE 214 - DRIVING CAR ON CITY STREET, SCREEN SYSTEM WENT OUT - HEAT, BACK UP CAMERA, RADIO, ETC. 2. MILEAGE 887 - DRIVING CAR - IN DRIVE, BUT JUST BARELY SO BECAUSE HAD BACKED OUT OF PARKING SPOT AND WAS ONLY A FEW FEET FROM WHERE PUT INTO DRIVE - CAR SUDDENLY LURCHES AND STOPS. TOWED TO DEALER. FOUND "RUBBED THROUGH WIRING" IN TRANSMISSION HARNESS. 3. MILEAGE 1632 - SAME AS PROBLEM 1. FOUND TO BE INTERNAL DEFECT, REPLACED RADIO/TELEMATICS GATEWAY MODULE. 4. MILEAGE 3329 - DRIVING IN STOP AND GO TRAFFIC IN CITY ON A CITY STREET (…

Owner-reported narrative. Look up ODI 11071904 at NHTSA ↗

PURCHASED DEC 2017. ALMOST IMMEDIATELY BEGAN EXPERIENCING A PROBLEM WHENEVER THE SPEEDOMETER DROPPED TO 31 MPH, THERE WAS AN AGGRESSIVE DOWNSHIFT THAT FELT AS IF I WAS BEING REAR ENDED. PROBLEM FREQUENT YET INTERMITTENT. OFTEN RADIO WOULD NOT TURN ON OR OFF WHEN THE ENGINE WAS ON OR OFF. FEAR OF BATTERY DRAINING WAS OFTEN. LOSS OF VOLUME CONTROL WHEN VEHICLE WAS PARKED.. EACH MONTH, RANDOM ERRORS WOULD FLASH. BY JULY 3, IT HAD BECOME SO FREQUENT WITHSHIFTING PROBLEMS AND PROBLEMS WITH LIGHTING, WINDOWS, SUNROOF, IT WAS TAKEN TO COLLIERVILLE C…

Owner-reported narrative. 9,000 miles reported. Look up ODI 11124119 at NHTSA ↗

02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPP…

Owner-reported narrative. 3,000 miles reported. Look up ODI 11067150 at NHTSA ↗

ON 1/12/18 MY VEHICLE WOULD NOT START SO I CALLED FOR A TOW TO TAKE TO THE DEALERSHIP AUTO CENTER THEY SAID IT WAS A WIRE THAT WAS BURNT THAT CONNECTS TO THE STEERING. RECEIVED IT A COUPLE DAYS LATER THE NEXT DAY IT WOULD NOT START AFTER 5 HOURS OF WAITING ON A TOW IT STARTED UP AND I DROVE IT STRAIGHT TO THE DEALERSHIP. WHEN THEY CALLED THE MODULE WAS GOING OUT IT GOT REPLACED AND I WAS ABLE TO GET THE CAR BACK. THE NEXT DAY THE CAR WOULD NOT START AGAIN I KEPT PLAYING WITH THE IGNITION BACK AND FORTH TO SEE WOULD IT START NOTHING. AGAIN REQUE…

Owner-reported narrative. 5,814 miles reported. Look up ODI 11071530 at NHTSA ↗

NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK. BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT. WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE. THERE IS A METAL NOTCH ON THE GAS NOZZLE THAT ONCE INSERTED BECOMES LODGED ON THE INNER LIP OF THE GAS CAP AND YOU CANNOT REMOVE IT. THIS IS A SERIOUS DEFECT IN THE GAS TANK DESIGN AND COULD CAUSE SAFETY ISSUE ESPECIALLY IF THE GAS NOZZLE CONTINUES TO PUMP GAS AND THE TANK IS FULL.

Owner-reported narrative. 3,067 miles reported. Look up ODI 11055962 at NHTSA ↗

TL* THE CONTACT LEASED A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL CLICKING NOISE. THE STEERING WHEEL WAS REPLACED; HOWEVER, THE FAILURE CONTINUED WITH THE STEERING WHEEL BEING STRUCTURALLY UNSOUND. IN ADDITION, THE FUEL GAUGE FAILED TO PROVIDE A PROPER READING. THE GAUGE INDICATED THAT IT WAS EMPTY WHEN THERE WAS FUEL IN THE FUEL TANK AND VICE VERSA. THE VEHICLE WAS NOT REPAIRED AFTER IT WAS TAKEN BACK AND FORTH TO MANHATTAN JEEP (629 W 54TH ST, NEW YORK, NY 10019, [phone removed]). THE MANUFACTURER WAS NOT…

Owner-reported narrative. 10 miles reported. Look up ODI 11228783 at NHTSA ↗