2002 Jayco GRANITE RIDGE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
3 distinct recall campaigns
49,750 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Equipment Adaptive/Mobility is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment Adaptive/Mobility | 1 |
| Tires | 1 |
Equipment Adaptive/Mobility: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 1 |
2014: 1; 2015: 1
Pattern summary
Equipment Adaptive/Mobility leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10608523 · 2014-07-07 (July 7, 2014)
TL* THE CONTACT OWNS A 2002 JAYCO GRANITE RIDGE. THE CONTACT STATED THAT SMOKE WAS EMITTED FROM THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THERE WAS A FIRE INSIDE OF THE SAMSUNG MICROWAVE. THE FIRE WAS EXTINGUISHED BY THE CONTACT. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN ID NUMBER 03V383000 (EQUIPMENT), BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE F…
Owner-reported narrative. 20,000 miles reported. Look up ODI 10608523 at NHTSA ↗
Owner report 10747900 · 2015-08-11 (August 11, 2015)
TL* THE CONTACT OWNS A 2002 JAYCO GRANITE RIDGE EQUIPPED WITH MICHELIN LTX M/S TIRES, SIZE: LT225/75 R16. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED BRIEFLY. WHILE MERGING TO THE EMERGENCY LANE, THE CONTACT NOTICED THE TREAD OF THE REAR RIGHT INSIDE DUAL TIRE SEPARATED. THE VEHICLE'S STORAGE COMPARTMENT SUSTAINED DAMAGE. THE VEHICLE AND TIRES WERE NOT DIAGNOSED. THE TIRE WAS A REPLACEMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 79,500 AND THE APPR…
Owner-reported narrative. 79,500 miles reported. Look up ODI 10747900 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V383000 · Equipment:Recreational Vehicle/Trailer
Reported: 2003-10-09 (October 9, 2003)
ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.
NHTSA campaign record ↗06V320000 · Vehicle Speed Control
Reported: 2006-08-30 (August 30, 2006)
ON CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Consequence: OVERHEATING COULD RESULT IN SMOKE OR BURNING, AND IN AN UNDERHOOD FIRE.
Remedy: FORD IS CONDUCTING THIS RECALL (PLEASE SEE 06V286) AND WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR JAYCO AT 1-800-283-8267.
NHTSA campaign record ↗17V746000 · Equipment
Reported: 2017-11-21 (November 21, 2017)
Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗