2013 Jayco EAGLE PREMIER: complaints, problems and recalls

TL* THE CONTACT OWNS A JAYCO EAGLE PREMIER FIFTH WHEEL RECREATIONAL TRAILER. THE VEHICLE WAS EQUIPPED WITH TOWMAX STR POWERKING (NA) TIRES, SIZE ST235/80R16 (NA). WHILE DRIVING AT AN UNKNOWN SPEED, THE TIRES BLEW OUT. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES COMPLETELY FAILED. THE FAILURE RECURRED THREE TIMES. ALL OF THE TIRES EXCEPT THE FOURTH TIRE WERE REPLACED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10723487 at NHTSA ↗

POWER KING TOW MAX 235 80 16 TIRES LESS THAN 3000 MILES CAME NEW ON 2013 JAYCO EAGLE PREMIER 351 RLTS. FIRST TIRE BLEW OUT 60 MILES INTO TRIP. 30 MILES LATER WAS TOLD TO PULL OVER BY TRUCKER PASSING US AND HAD ONE TIRE FLAT WITH 8 INCH CHUNK MISSING AND THE REAR TIRE SAME SIDE HAD A 8INCH BUBBLE ABOUT TO BLOW. UPON REPLACING ALL FOUR TIRES IT WAS NOTICED THAT EVEN THE FOURTH TIRE WAS DEFORMING AND SOON TO EXPLODE. STILL HAVE A SPARE TIRE OF SAME MAKE THAT WILL BE REPLACED ASAP. THIS COULD HAVE LEAD TO A MAJOR ACCIDENT HAD THE TRUCKER NOT WAR…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10724950 at NHTSA ↗

Reported: 2012-10-16 (October 16, 2012)

Jayco is recalling certain model year 2013 Eagle Premier Fifth Wheel recreational vehicle trailers, manufactured from June 14, 2012, through August 10, 2012. These vehicles were manufactured with incorrect information on the Recreational Vehicle Cargo Carrying Capacity Label. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars."

Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Remedy: Jayco will notify owners and provide corrected labels free of charge. The safety recall began on November 2, 2012. Owners may contact Jayco at 1-574-825-0608.

Reported: 2013-03-01 (March 1, 2013)

Jayco is recalling certain model year 2013 Jay Flight Bungalow, Jay Flight Destination, Jay Flight and Eagle travel trailers; and model year 2013 Eagle and Eagle Premier Fifth-Wheels. The vehicles were manufactured January 24, 2013, through February 27, 2013 and equipped with a power converter supplied by Progressive Dynamics, Inc. The affected power converters, used in recreational vehicles to convert A/C power, have internal components that may short circuit.

Consequence: An electrical short may lead to a vehicle fire.

Remedy: Jayco will notify owners, and dealers will modify the affected power converters free of charge. The safety recall began on March 20, 2013. Owners may contact Jayco at 1-574-825-0608.

Reported: 2013-04-30 (April 30, 2013)

Jayco is recalling certain model year 2013-14 Eagle Premiere, Jay Feather Ultra Lite, Jay Flight, Jay Flight Swift, Octane, and White Hawk; model year 2013 Eagle, Eagle HT, Jay Flight Bungalow, Jay Flight Destination, Pinnacle, Redhawk and Seismic; and model year 2014 Precept recreational vehicles. In these vehicles, if the awning installation sequence is not completely followed, the awning motor may unknowingly become damaged.

Consequence: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy: Jayco will notify owners and dealers will inspect and replace the awning motor free of charge. The recall began on May 23, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.

Reported: 2014-04-16 (April 16, 2014)

Jayco, Inc. (Jayco) is recalling certain model year 2013-2014 Seneca, Pinnacle, and Eagle Premier, and 2014 Precept motorhomes and fifth wheels manufactured January 14, 2013, through August 26, 2013, and equipped with Electrolux/Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

Consequence: If the microwave starts on its own and there are contents inside, a fire could result.

Remedy: Jayco will notify owners, and authorized Electrolux service technicians will replace the membrane/keypad component, free of charge. The recall will begin on May 7, 2014. Owners may contact Jayco Customer Service by calling 1-800-283-8267. Note: Owners are advised to leave the microwave unplugged when not in use.

Reported: 2015-05-07 (May 7, 2015)

Jayco, Inc. (Jayco) is recalling certain model year 2013-2015 Seismic Pinnacle and Eagle Premier recreational trailers manufactured April 3, 2013, to February 27, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Consequence: If the rivet shears under occupant load, the occupant may fall, increasing the risk of personal injury.

Remedy: Jayco will notify owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on June 4, 2015. Owners may contact Jayco customer service at 1-800-283-8267.