2020 Jayco Travel Trailer JAY FLIGHT: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
3 distinct recall campaigns
3,500 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Equipment is the most frequently named component, appearing in 7 of 12 complaints (58.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment | 7 |
| Equipment:Appliance:Oven/Stove/Cooktop | 2 |
| Electrical System | 1 |
| Fuel/Propulsion System | 1 |
| Structure:Body | 1 |
| Suspension | 1 |
| Unknown Or Other | 1 |
Equipment: 7; Equipment:Appliance:Oven/Stove/Cooktop: 2; Electrical System: 1; Fuel/Propulsion System: 1; Structure:Body: 1; Suspension: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 2 |
| 2021 | 8 |
| 2022 | 2 |
2020: 2; 2021: 8; 2022: 2
Pattern summary
Equipment leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11330437 · 2020-06-23 (June 23, 2020)
WE BOUGHT A NEW JAY FLIGHT SLX 267BHSW AS WE FELT THIS WAS A GOOD FIT FOR OUR FAMILY OF FIVE. WE TOOK DELIVERY FROM THE DEALER, RVS OF SACRAMENTO, MAY 18, 2020 AND TOOK THE TRAILER ON ITS MAIDEN VOYAGE JUNE 14TH 2020. WE CAMPED AT TRINITY LAKE CALIFORNIA AT TANNERY CAMPGROUND. THERE ARE NO HOOKUPS AT THIS CAMPGROUND SO WAS RUNNING GENERATOR DURING THE DAY AND BATTERY/ PROPANE AT NIGHT. EVERYTHING WAS GOING GREAT UNTIL THE FOURTH DAY WE WERE THERE. I WOKE UP AT 6 IN THE MORNING THURSDAY THE JUNE 18, 2020 TO A VERY LOUD POP AND A RUSHING SOUN…
Owner-reported narrative. 260 miles reported. Look up ODI 11330437 at NHTSA ↗
Owner report 11362912 · 2020-10-05 (October 5, 2020)
TL* THE CONTACT OWNS A 2020 DODGE RAM 3500 HAULING A 2020 JAYCO 5TH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE HITCH TO THE CARGO CARRIER FRACTURED WITHOUT WARNING. THE CONTACT NOTICED WITHIN TWO MILES THAT THE GENERATOR, TRAILER AND THE CARGO CARRIER WERE NOT SECURELY ATTACHED TO THE VEHICLE. A DEALER WAS NOT CONTACTED. THE TRAILER WAS NOT FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 22,000, 3,500 ON THE 5TH WHEEL…
Owner-reported narrative. 3,500 miles reported. Look up ODI 11362912 at NHTSA ↗
Owner report 11425141 · 2021-07-16 (July 16, 2021)
The contact owns a 2020 Jayco Jay Flight travel trailer equipped with a Dometic cooking stove with part number: RV1731. The contact received notification of NHTSA Campaign Number: 21V184000 (Equipment). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that part was not yet available. The contact was informed that it would be another month for before parts became available. The manufacturer was made aware of the issue. The cont…
Owner-reported narrative. Look up ODI 11425141 at NHTSA ↗
Owner report 11427877 · 2021-08-05 (August 5, 2021)
The contact owns a 2020 Jayco Jay Flight SLX RV. The contact received notification of NHTSA campaign number: 21V203000 (Equipment), 21V179000 (Equipment) and 21V184000 (Equipment) however, the parts to do the recall repairs were unavailable. The contact called the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts Distribution disconnect.…
Owner-reported narrative. Look up ODI 11427877 at NHTSA ↗
Owner report 11428368 · 2021-08-09 (August 9, 2021)
The contact owns a 2020 Jayco Jay Flight. The contact received a recall notice for NHTSA campaign number: 21V425000 (Equipment). The contact called the dealer and was informed that she had to either bring the trailer to the dealer or pay a mechanic to make a service call for the recall repair. The contact stated that she did not have the money to tow the trailer or pay to have a mechanic service the recall. The manufacturer was not made aware of the issue. The RV was not repaired. The contact had not experienced a failure. Parts distribution di…
Owner-reported narrative. Look up ODI 11428368 at NHTSA ↗
Owner report 11428785 · 2021-08-12 (August 12, 2021)
The contact owns a 2020 Jayco Jay-Flight RV. The contact received notification of NHTSA campaign number: 21V425000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was ordered but had not yet been received. The contact was unable to reach the manufacturer to determine the status of the parts order or to confirm the shipping date. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not…
Owner-reported narrative. Look up ODI 11428785 at NHTSA ↗
Owner report 11428875 · 2021-08-12 (August 12, 2021)
The contact owns a 2020 Jayco Jayco trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that they would only complete the recall repair of the vehicle in four months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11428875 at NHTSA ↗
Owner report 11429907 · 2021-08-20 (August 20, 2021)
The contact owns a 2020 Jayco Travel Trailer. The contact received a recall notification for NHTSA Campaign Number: 21V425000 (Equipment) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Owner-reported narrative. Look up ODI 11429907 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V336000 · Visibility:Glass, Side/Rear
Reported: 2020-06-09 (June 9, 2020)
Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
NHTSA campaign record ↗21V184000 · Equipment:Appliance:Oven/Stove/Cooktop
Reported: 2021-03-17 (March 17, 2021)
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901566.
NHTSA campaign record ↗21V425000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems
Reported: 2021-06-04 (June 4, 2021)
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
NHTSA campaign record ↗