2018 Jayco Travel Trailer EAGLE: complaints, problems and recalls

Jayco sent a recall notice August 2021 for my RV saying that my RV may have an issue related to its "Winntec Model 6020 propane regulator" and to contact an authorized dealer asap. It is Safety Recall Jayco NHTSA# 21V-425. I reached out to my local Jayco authorized repair center Pete's RV, in CT. They provided no response. Later, Jayco reached out and said that service centers were overwhelmed with the response to their recall and to send the service center a photo of the propane regulator so they could check to see if our model was affe…

Owner-reported narrative. Look up ODI 11445746 at NHTSA ↗

The contact owns a 2018 Jayco Eagle. The contact stated that the odor of propane fuel was present inside and outside of the trailer whether one or both propane tanks were opened. The cause of the failure was not yet determined. The contact received notification of NHTSA Campaign Number: 21V685000 (Equipment) however, after contacting the manufacturer, the contact was informed that the regulator numbered N-17-41 was not included in the recall. The contact indicated that the same failure listed in the recall had occurred. The failure mileage was …

Owner-reported narrative. Look up ODI 11472727 at NHTSA ↗

The contact owns a 2018 Jayco Eagle RV. The contact stated while he was outside of the RV, he heard an abnormally loud sound. The contact stated that he did not see a fire nor smoke. The contact stated when he entered the RV and noticed that the glass above the stove was broken. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V685000 (Equipment) however, the VIN was not included. The manufacture…

Owner-reported narrative. Look up ODI 11481223 at NHTSA ↗

2018 Jayco Eagle 5th Wheel- Consumer writing in about the safety recall # 21V-685 for the Winntec propane regulator, the parts were not avail. for a length of time. By the time the parts became avail. through dealer, consumers unit had been tied down & skirted in a RV park & couldn't be moved to be taken to a dealer for the defective part replacement. Consumer hired a mobile service tech to make and replace defective part. Consumer was told they could request a reimbursement. Consumer contacted Jayco customer service & was told that they couldn…

Owner-reported narrative. Look up ODI 11524403 at NHTSA ↗

I am a ASE Master Mechanic and I do my own servicing. Recently I had some bad tires and bought new ones. Since I had the wheels off, I performed a wheel bearing and brake inspection. The rear left wheel had some small wobbling. When I took off the bearing cap I noticed hardly any grease. I took the hub off and there was hardly any grease on the inside bearing also. And I do mean hardly. It was like someone used a ½ teaspoon of grease for the 2 bearings. The outside bearing was so loose it almost fell apart in my hand. Upon further inspection I …

Owner-reported narrative. Look up ODI 11527954 at NHTSA ↗

The vehicle is a Fifth Wheel RV. Jayco Eagle HT 27.5 2018. The frame cracked, welds broke suspension/springs/equalizers where all compromised and the unit started swaying dangerously on the Interstate. Thankfully we managed to get off the highway without the unit falling over and causing catastrophic damage to us or those around us. The speed limit on the section of the highway is 80 miles an hour. Every semi that passed us almost pushed the rig over. An RV dealership in Salt Lake City still has our rig and have now finished the repairs. The …

Owner-reported narrative. Look up ODI 11562762 at NHTSA ↗

See attached document for complaint.

Owner-reported narrative. Look up ODI 11644075 at NHTSA ↗

I was troubleshooting a short in the electrical trailer brake circuit and found the cause: the wire had fallen into a crack in the frame crossmember which was chewing on it. Upon further examination, several frame stiffeners/crossmembers had cracked almost entirely through on both sides of the trailer. They cracked because during manufacturing, some goober decided it'd be a good idea to cut 95% of the web of the C-channel away to make holes 10x as large as they needed to be to run wires and slide motors. According to the original owner, he took…

Owner-reported narrative. Look up ODI 11668396 at NHTSA ↗

Reported: 2017-05-30 (May 30, 2017)

Jayco, Inc. (Jayco) is recalling certain 2018 Eagle TT 330RSTS (EA) recreational trailers. The Federal Placard on these vehicles incorrectly lists the Gross Axle Weight Rating capacity (GAWR) as 5,800lbs, when the axles actually have a capacity of 5,660lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: The incorrect GAWR may result in the vehicle being overloaded, causing a loss of control and increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will provide a new Federal ID labels with the correct GAWR, free of charge. The recall began on June 1, 2017. Owners may contact Jayco customer service at 1-800-283-8267.

Reported: 2018-01-29 (January 29, 2018)

Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.

Consequence: If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.

Reported: 2018-01-29 (January 29, 2018)

Jayco, Inc. (Jayco) is recalling certain 2018 Eagle EA, EB, ED travel trailers. The Federal Labels and Cargo Carrying Capacity (CCC) label on these vehicles may incorrectly list the Gross Vehicle Weight Rating (GVWR) as 11,750lbs, when the actual GVWR is 11,700lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence: If the GVWR is incorrect it can allow the vehicle to be overloaded, increasing the risk of a crash.

Remedy: Jayco will notify owners and provide them with a corrected label, free of charge. The recall began on February 13, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901373.

Reported: 2018-01-29 (January 29, 2018)

Jayco, Inc. (Jayco) is recalling certain 2018 Eagle travel trailers, model 333BHOK. The flame on the Furrion cook top can become inverted or go out when the furnace is turned on, however, liquid propane (LP) gas will continue to flow to the burners.

Consequence: LP gas flow to an unlit stove burner may result in an explosion, increasing the risk of injury.

Remedy: Jayco will notify owners, and dealers will install two wood panels to prevent air from the furnace affecting the stove burners, free of charge. The recall began on February 14, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901366.

Reported: 2018-05-03 (May 3, 2018)

Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Eagle HT fifth wheel trailers equipped with certain 16K rotational rubber pin boxes. The spindle placement in the pin box may be incorrect, causing the bearing to be loose.

Consequence: If the bearings become loose, the spindle may fail, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will add a spacer to correct the spacing error, free of charge. The recall began on June 28, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901377.

Reported: 2018-06-01 (June 1, 2018)

Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.

Consequence: An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.

Remedy: Jayco will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901385.

Reported: 2021-06-04 (June 4, 2021)

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Reported: 2021-09-02 (September 2, 2021)

Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.